About the position

IntelePeer powers the new customer experience. Our Atmosphere® CPaaS enables companies to communicate better – driving more revenue, improving their customer experience, and making better business decisions – leveraging omni-channel Automation & Self-Service, AI, and Analytics, all delivered through a single easy-to-use cloud platform that works seamlessly with existing business solutions.

We provide a fast-paced, innovative, and casual environment that people love to work in, designed to broaden a candidate’s professional experiences while promoting self-confidence, accomplishment, and career development.

REPORTS TO: SVP Indirect Channels

Position responsibilities 

• Lead the regional channel management sales teams via planning, organizing, motivating, coaching, and managing channel sales efforts
• Create and execute enterprise channel strategies
• Provide timely, detailed and accurate reporting to internal and external audiences (i.e. forecasts, prospects, funnels, schedules, expense reports, etc.)
• Provide feedback to executive team on product enhancements, market opportunities and competition
• Plan and execute channel partner recruitment strategies
• Organize product trainings to develop partner sales competencies
• Assist regional channel teams with business planning to identify and cultivate key partner relationships in region
• Attend key partner, customer, and prospect meetings to drive mindshare, sales, and revenue
• Review and approve ICB solutions for deals structured to include pricing and margin
• Willing to travel

Education

• A degree in business/marketing or a technical discipline
• MBA or closely related degree preferred

Expertise & experience

• Minimum 10 years of professional experience in related functional areas such as sales and business development, marketing, product management, and technical disciplines to include telecommunications and contact center infrastructure
• Prior experience in a decision‐making role
• Proven track record of obtaining revenue targets and business development objectives through direct reports
• Deep knowledge of Enterprise customer buying behaviors and trends to include the following applications: IP Voice services, CPaaS, Cloud Contact Center: Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Outbound Dialers, Call Recording, Advanced Toll‐Free Services, Unified Communications

Competencies

• Customer management and negotiation skills in sales, business development, channel management, and account management
• Able to perform in a fast‐paced environment while handling multiple demands interacting with customers at all organizational levels
• Able to exercise appropriate judgment as necessary to influence and collaborate across organizational boundaries
• Excellent written and oral communication skills
• Team player
• Fluent in Microsoft Office with advanced skills in Excel
• Proficient with Outlook, collaboration tools, and SharePoint
• Assertive—completely comfortable asking questions and requesting information