Travel Advisor - Reservation Sales at Evolve (Greater Denver Area, CO)

| Greater Denver Area
Sorry, this job was removed at 1:04 a.m. (MST) on Saturday, August 13, 2016
Find out who's hiring in Greater Denver Area.
See all Sales jobs in Greater Denver Area
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

A Little About Us

Evolve Vacation Rental Network is a high growth, Denver-based startup that is redefining vacation rental management and we’re looking for a smart, passionate, and entrepreneurial individual to join us.

Our team is on a mission to make vacation rental easy for everyone. We provide homeowners with the easiest and most effective way to generate rental income, while offering travelers the world's best booking experience.

We're conveniently located in Downtown Denver offering easy access to the Cherry Creek Bike Path, RTD Light Rail, as well as all the great restaurants, cafes, and coffee shops the city has to offer! Oh, and we also like to have a lot of fun.

The Position

We are looking to add awesome team members to our Travel Advisor team. Associate Travel Advisors are responsible for fielding traveler inquiries and providing our customers with an unparalleled evaluation and booking experience. The Travel Advisor serves as a persuasive consultant for prospective renters; helping them find the perfect vacation rental that best matches their needs. The perfect candidate for this position has phone sales experience, is an enthusiastic self-starter with a passion for thrilling customers with great service, and a desire to overachieve individual and team goals.

Responsibilities


  • Lightning-fast response to traveler booking inquiries via phone and email

  • Manage lead follow-up using our relationship management software (CRM)

  • Develop a genuine understanding of what each traveler needs

  • Apply that understanding of traveler needs to match the traveler with the vacation rental that best suits them

  • Thrill travelers with over-the-top service throughout the evaluation and booking process

  • Respond to online chat requests

  • Process confirmed bookings and traveler payments

  • Strategize with other front-line departments

Experience


  • Minimum 6 months of sales or customer service experience

  • Past hospitality / Front Desk a plus

Requirements/Skills


  • You have a maniacal work ethic, run-through-brick-walls mentality, thrive in a fluid environment with rapidly changing priorities

  • You are a multi-tasking machine - able to manage several tasks at once without pause

  • You are sales driven and look to achieve daily, weekly, and monthly goals

  • You are highly orginized and detail-oriented

  • You caught the misspelling in the previous bullet point

  • You have Jaw-dropping verbal and written communication skills

  • You are a fast-study in any software environment (Salesforce.com experience a plus!)

  • You have a flexible schedule that allows you to work evenings and weekends

Hours


  • This is a full time position (40 hours/week) with opportunity for advancement in management based on performance and organizational needs.

  • We are looking for Saturday & Sunday ongoing support. You also must be flexible to work weekday evening coverage. Please don't apply if this is not appealing to you.

  • Must be able to work holidays - double pay available!

  • Eligible for bonus’ and monthly performance incentives

Benefits


  • CAREER GROWTH - We promote from within, and often. Over 75% of our department managers – and half our leadership team – started at Evolve in entry-level positions.

  • COMMUNITY - It’s easy to make friends at Evolve, and we work hard to keep community strong with our weekly Town Hall sessions and lots of company-sponsored events.

  • TRANSPARENCY - Every month, our co-founders tell us how the company is performing, explain where we’re headed next, and recognize team members for jobs well done.

  • HANDS-ON EDUCATION - We learn every day, and expect you to, too. We can’t wait to hear your ideas for how to improve Evolve, and we’ll gladly invest in your education.

 

Evolve Vacation Rental Network is an equal opportunity employer.

 


Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • JupyterFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • ReshiftDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

Whether you feel most productive on the couch, in our office, or somewhere in between, we’ve got you covered with a flexible remote work policy available in several locations inside and outside of Colorado. Evolvers who work in the office will find us in Downtown Denver surrounded by food and fun.

An Insider's view of Evolve

What’s the vibe like in the office?

The vibe of the office is relaxed, yet determined. Collaboration and questions are both highly encouraged. There is a strong sense of community within the office- it feels like a second home. The growth of the company is exciting, and it is refreshing to be surrounded by people that are genuinely happy to be doing what they do.

Garrett S.

Onboarding

What projects are you most excited about?

A project without a clear solution really excites me! The process of identifying, scoping and implementing a solution keeps things interesting and demands innovation.

Larry C.

Technology

What are some things you learned at the company?

One of my favorite things about working at Evolve is watching the company grow. I have learned a lot about the startup-growth company culture & the environment that it takes to succeed. I love looking back and see everything we as a company have learned through trial and error. More importantly I love seeing where it has brought us! #learneveryday

Edward O.

Property Acquisition

What unique initiatives do you have that encourage innovation?

Anytime someone new joins the Evolve team, we encourage them to own their impact. If we hire you, it’s because we want the real you, not some watered-down version that you bring to fit in at work. Encouraging our team to be their authentic selves has led to incredibly original ideas that have shaped Evolve into what it is today.

Brian Egan

CEO

What makes someone successful on your team?

In order to be successful on my team, it is important to provide exceptional customer service and be able to problem solve on the fly. One must be detailed oriented while working in a faced paced environment. Communication is key in being a successful member on my team and being able to collaborate with employees on other teams.

Ali H.

Customer Resolutions

What are Evolve Perks + Benefits

Evolve Benefits Overview

When we say we make vacation rental easy for everyone, that means you too, and we want to give you the benefits that make your life, health, and work better. This includes flexible healthcare, dental, and vision coverage for you and your dependents (including partners) with options that are 100% Evolve-paid.

Enjoy a flexible remote, hybrid, or in-office work environment that comes with travel perks, equity in the company, mental health support benefits, volunteer opportunities, commuter benefits, pet insurance, and more. Here, we encourage our Evolvers to use their voice, envision their growth opportunities, make friends at work, and learn every day. Keep scrolling to get the details.

Culture
Volunteer in local community
All Evolvers have up to four hours of company-paid volunteer time per year to use through a variety of volunteer opportunities.
Partners with Nonprofits
Evolve partners with Rebuilding Together to work together on improving the safety and health of homes by providing essential home repairs and modifications in underserved communities.
Friends outside of work
Eat lunch together
Intracompany committees
Our [email protected] Evolve groups bring together Evolvers with similar interests, ranging from volunteering, wellness, inclusion, and more.
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Evolve offers short-term disability and long-term disability insurance through Prudential.
Dental Benefits
Dental premiums are 100% covered by Evolve.
Vision Benefits
Vision premiums are 100% covered by Evolve.
Health Insurance Benefits
Evolve offers high-deductible health insurance coverage at no cost to Evolvers and PPO Mid and Choice Plan Options with low premium costs.
Life Insurance
Evolve offers life insurance through Prudential.
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Evolve offers an Employee Assistance Program which offers free counseling sessions, eldercare resources and referrals, and pet care resources and referrals.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Evolve partners with Kinside to support Evolvers with Childcare needs.
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

With our continued commitment to make Evolve an inclusive workplace, we’ve invested in highly competitive, transparent salaries and high-value benefits. We know each Evolver has their own needs and lifestyle choices, and Evolve works to provide flexible options that support every individual.

More Jobs at Evolve

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Evolve's full profileSee more Evolve jobs