Technical Account Manager

| Hybrid
Sorry, this job was removed at 9:24 a.m. (MST) on Thursday, March 11, 2021
Find out who's hiring remotely in Greater Denver Area.
See all Remote Sales jobs in Greater Denver Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

As Engrain’s Technical Account Manager, you are responsible for managing the technical aspects of our relationship with our clients.  By analyzing clients’ business and technical requirements and developing solutions that meet those needs, you will help to win new business and increase sales to existing clients; in addition, to improving client satisfaction and strengthening client relationships.  In this role, you serve as the glue who bonds together our accounts team, product team, and clients.

You Are:

  • A home in a fast-paced, high growth environment and know how to get it done – whatever it may be – with a sense of urgency and resilience

  • Analytical, you can harness data to develop solutions for the client’s needs

  • A tech-savvy, agile thinker who is always thinking of innovative solutions for our clients 

 You Can Expect To:

  • Effectively articulate and demonstrate Engrain’s technical solution and functional value

  • Manage existing client expectations while expanding reach and depth into assigned accounts.

  • Leverage deep product knowledge to demonstrate solution selling techniques, uncover client challenges, and deliver valuable solutions.

  • Conduct analysis on client’s needs through deep dives into data and suggest upgrades or additional features based on results.

  • Conduct sales presentations with key buying influencers and decision-makers up to and including C-level executives

  • Compensation: $60,000 - $75,000 annually

We Would Like:

  • 5 years of relevant experience

  • A high technical aptitude with hands-on experience in digital technologies

  • Ability to translate highly technical information into easily understandable information for users

  • Critical thinking and problem-solving skills

  • Great interpersonal and communication skills

  • An excellent orator who can capture the attention of the audience even when presenting the densest of material.

  • Experience with multifamily or other real estate services or software a plus.

What We Offer:

  • 100% employee health, dental & vision insurance premium coverage

  • Immediate & generous paid time off

  • Paid Parental Leave

  • 401K (matched investment)

  • Personal growth stipend

  • A fun workplace with on-site amenities including a fitness center, flexible & modern workspace, coffee bar, happy hour taps & employee lounge

  • RTD Light Rail flexpass + easy access from the office

More About Engrain:

Engrain is a recognized leader in next-generation interactive technology and visualization software solutions for the multifamily, commercial, residential, storage, and retail real estate industries. We are on a mission to disrupt the residential and commercial real estate industries through a holistic line-up of beautifully designed software solutions that challenge convention to change the way people interact with data. 

 Our high-quality standards are emphasized by our passion for what we do. As a member of our team, you will have the opportunity to uphold these standards while helping to foster a fun and energetic company culture. 

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • CodeIgniterFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • XDDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

In the heart of DTC with easy access to RTD Light Rail & plenty of free parking. Enjoy a wide variety of restaurants & activities just a short walk away.

An Insider's view of Engrain

What’s the vibe like in the office?

You're likely to run into a friendly face who's genuinely interested in how your day is going. Although we don't take ourselves too seriously, we know how to hustle to get the job done. Perks include a self-service bar with beer on tap, Starbucks coffee machine, jigsaw puzzle table & a meditation room. We work hard, but know how to unwind.

Darlene

Office Manager

What projects are you most excited about?

SightMap Asset Intelligence, for me, is the most interesting and exciting project we are working on. There are tons of obstacles and problems to solve in this space and I would recommend anyone who owns a multi-unit apartment building look into this product. We're building some really cool things.

Ryan

Lead Software Engineer

What makes someone successful on your team?

Being adaptable to changes is the name of the game on the implementation team. To be successful you have to be able to adhere to new processes and take a swing at different practices to find the most efficient routes to success.

Sam

Implementation Specialist

How do you empower your team to be more creative?

My focus every day with our creative team is to give them a defined lane to creatively explore. Consistent quality work, especially within a creative space, begins with clearly outlined goals and personal expectations. Empower your creative team by giving them context in order to change the conversation from subjective to strategic.

Andre

Creative Director

What projects are you most excited about?

Having been a longtime client and user of our software, I've seen the products, features and hardware evolve over the last ten years. It's exciting to be a part of what this company has been and what it will be in the future.

Mary

National Account Executive

What are Engrain Perks + Benefits

Engrain Benefits Overview

Some perks (and quirks) you'll find around the office include a self-service bar with beers on tap, a Starbucks coffee machine, jigsaw puzzle table, and a meditation room. We have access to an on-site fitness center and are within walking distance from the RTD LightRail. Whether you are looking for 100% paid employee health care benefits, competitive 401K plans, or generous PTO, Engrain is the place for you. We all work hard at what we do, but we also know how to unwind.

Culture
Volunteer in local community
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Employee awards
Flexible work schedule
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Mother's room
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education stipend
Online course subscriptions available
Paid industry certifications

More Jobs at Engrain

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about EngrainFind similar jobs like this