Student Success Counselor

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Are you someone that tells everyone how much you loved your college experience?  Do you want to help others achieve their educational dreams?  Does a position with a Denver-based, early stage company that is mission-driven and actually makes a difference in people’s lives sound good to you?  If so, join the Enrollment Services team at Elsmere Education. 

We help colleges and universities grow – through building online programs to extend their reach to students all over the world.  Elsmere is headquartered in the Cherry Creek area of Denver and works with select universities around the country on online programs and other growth initiatives.  Elsmere Education manages the strategy, marketing, recruiting, program development and retention efforts for its partner universities.  With relationships defined by transparency, Elsmere Education is relatively small but growing quickly – ground floor opportunity to be part of something big.

We are looking for Student Success Counselors. The Student Success Counselor opportunity requires someone who enjoys talking on the phone with enrolled students building rapport and guiding them from acceptance through graduation. This opportunity requires someone with a background in higher ed.
 

Key Attributes for our next Student Success Counselor

  • Bachelor’s degree
  • Passion for education and helping people achieve their goals
  • Ability to research and reinforce academic policies
  • Understanding of the different phases of the student lifecycle
  • Experience in course registration and mapping
  • Ability to monitor academic progress and provide support and guidance accordingly
  • Experience in student facing roles surrounding academic progress and/or Registrar
  • Consultative approach to guide, support and encourage students through their online programs
  • Experience with Salesforce or a similar CRM
  • Ability to establish relationships over phone, text and email
  • Track record of achieving goals within a corporate setting
  • Keen interest in learning new things – ability to share what you have learned and teach others
  • Willingness to work hard
  • Additive to a small office culture

Key Benefits for our next Student Success Counselor

  • Casual work environment in Cherry Creek
  • Opportunity to participate in building something important
  • Experienced management team that enjoys the work – and loves education
  • Competitive salary
  • 401K plan
  • Wellness Program
  • Unlimited PTO policy

Elsmere Education is an Equal Opportunity Employer. 

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Location

90 Madison Street, Denver, CO 80206

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