Strategic Partner Manager

| Greater Denver Area
Why You Matter
Red Canary sources excellent security telemetry from our partners to provide the highest detections possible. You’ll work to ensure the quality and consistency of these data sources directly impacts the experience with our customers. You are someone who always seeks more in addition to your current responsibilities. The idea of just doing your job should never be satisfying to you. Often you will find yourself buried in additional tasks and you will always find a way to navigate through the workload. 
What You’ll Do
Manage the relationship with technology partners supporting the Red Canary MDR product to include alignment of sales teams, escalation of support requests, and managing roadmap feature requests with all parties involved. You will be the primary contact of your assigned partners for Red Canary teams and Red Canary customers. You will be responsible for building a business model that grows inline with the Red Canary product lifecycle management framework while adhering to the Red Canary standards.
Why Red Canary
At Red Canary we are on a mission to improve information security—not just for our customers, but for the entire security community. We do this every day by empowering security teams to quickly identify and shut down attacks that have bypassed traditional security technology. Through our unique combination of MDR software and 24x7 expert threat investigation services, Red Canary is an extension of our customer’s security team, we are their security ally.
Please note: preferred candidates will be local to our Denver, Colorado headquarters

The Ideal Candidate Will Possess

  • 3+ years of experience in partner development, partner management and/or partner programs
  • Strong experience in building business relationships and consistently tracking business progress ensuring follow up, alignment and action with our partners 
  • Demonstrated ability to manage a large workload with little oversight and make decisions independently
  • Someone who can work across multiple teams, delegate individual responsibilities and track progress towards business goals
  • Able to create effective relationships, influence and collaborate internally and externally at all organizational levels.
  • Proven ability to understand their company’s standards and is able to build business models and product frameworks around it.
  • Someone who can smile, willingly drop everything and help our customers when needed.

Additional benefits of working at Red Canary include:

  • Exceptional healthcare and dental coverage including fully paid premiums
  • Flexible time off and leave benefits
  • 401k and flex-spending accounts
  • Fitness and phone discretionary stipends

Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We are in the heart of Downtown Denver one block from Union Station. We provide an RTD pass and you have access to 100's of restaurants and events.

An Insider's view of Red Canary

What's something quirky about your company?

There’s a thing we do at Red Canary called BEASTMODE. On a quarterly basis, everyone comes to Denver and we spend three intense days together.The reason it’s called BEASTMODE is that in the very early days of the company, we’d spend endless hours in a single room, fueled by ample amounts of caffeine, building a company of which we could be proud.

Dave

Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.

Joe

VP, Customer Security Operations

What makes someone successful on your team?

Providing such an exceptional level of support and care that our customers renew and expand their commitment to partnering with us. I hope that the Red Canary level of post-sale support becomes the model our competitors and partners are chasing.

Stacie

VP, Customer Care

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in

Brianne

Director, Marketing

What’s the vibe like in the office?

I am most proud of the fact that the culture of the team has not only stayed in tact, but has matured and elevated, despite the rapid growth. Senior team members constantly go out of their way to ensure that new CSEs are welcomed, growing, and set up for success. Success is rooted in team dynamics and culture.

Robbie

Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for new parents.
Vacation & Time Off Benefits
Generous PTO
Red Canary offers Flexible Time Off for vacation time as well as sick time and other leave benefits.
Paid Holidays
Paid Sick Days
Employees receive 80 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Lunch and learns
We host a chalk talk every Friday afternoon
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Colorado Athletic Club membership / fitness budget. Mobile phone stipend. Discretionary budget. Quarterly all company meetings where we bring in all of our remote team members to build camaraderie, align and learn.

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