Strategic Partner Manager

| Greater Denver Area
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Why You Matter

Red Canary sources excellent security telemetry from our partners to provide the highest detections possible. You’ll work to ensure the quality and consistency of these data sources directly impacts the experience with our customers. You are someone who always seeks more in addition to your current responsibilities. The idea of just doing your job should never be satisfying to you. Often you will find yourself buried in additional tasks and you will always find a way to navigate through the workload. 

What You’ll Do

Manage the relationship with technology partners supporting the Red Canary MDR product to include alignment of sales teams, escalation of support requests, and managing roadmap feature requests with all parties involved. You will be the primary contact of your assigned partners for Red Canary teams and Red Canary customers. You will be responsible for building a business model that grows inline with the Red Canary product lifecycle management framework while adhering to the Red Canary standards.

Why Red Canary

At Red Canary we are on a mission to improve information security—not just for our customers, but for the entire security community. We do this every day by empowering security teams to quickly identify and shut down attacks that have bypassed traditional security technology. Through our unique combination of MDR software and 24x7 expert threat investigation services, Red Canary is an extension of our customer’s security team, we are their security ally.

Please note: preferred candidates will be local to our Denver, Colorado headquarters

The Ideal Candidate Will Possess

  • 3+ years of experience in partner development, partner management and/or partner programs
  • Strong experience in building business relationships and consistently tracking business progress ensuring follow up, alignment and action with our partners 
  • Demonstrated ability to manage a large workload with little oversight and make decisions independently
  • Someone who can work across multiple teams, delegate individual responsibilities and track progress towards business goals
  • Able to create effective relationships, influence and collaborate internally and externally at all organizational levels.
  • Proven ability to understand their company’s standards and is able to build business models and product frameworks around it.
  • Someone who can smile, willingly drop everything and help our customers when needed.

Additional benefits of working at Red Canary include:

  • Exceptional healthcare and dental coverage including fully paid premiums
  • Flexible time off and leave benefits
  • 401k and flex-spending accounts
  • Fitness and phone discretionary stipends

Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • RustLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management
    • BasecampProject Management

Location

Our state-of-the-art HQ is located in the brand new McGregor Square centered in Denver's historic LoDo. From inception we have been hybrid workforce.

An Insider's view of Red Canary

What's something quirky about your company?

On a quarterly basis, we have a companywide gathering that we affectionately call BEASTMODE. It’s a great opportunity for “Canaries” from across the country to come together, level-set on the state of the business, get to know each other better, and build a close knit community trying to make a positive impact on the world.

Dave

Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.

Joe

VP, Customer Security Operations

What makes someone successful on your team?

Curiosity. If you are asking questions, building on what you just learned, and relating it to something known, then you are truly curious about what you’re learning and you will become an expert.

Diane

Director of Product Support

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in

Brianne

Director, Marketing

What does career growth look like on your team?

Customer Solutions Engineers possess a blended skillset that intersects business, security and technical. Team members can grow within their role or continue to develop their talents into positions such as technical account manager, security architect, and evangelist.

Robbie

Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Red Canary Benefits Overview

Exceptional healthcare, dental, and vision coverage including fully paid premiums
Unlimited PTO
401k and flex-spending accounts, including an employer-funded HRA
100% employer paid long and short term disability
Monthly stipend for personal fitness and cell phone

Culture
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
We provide up to 8 weeks of parental leave for new parents.
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 80 hours per year of paid sick leave.
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Promote from within
Mentorship program
Continuing education available during work hours
Paid industry certifications

Additional Perks + Benefits

Annual company all-hands meeting where we bring in all of our remote team members to build camaraderie, align and learn.

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