Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.
Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.
As a Strategic Account Manager, you will be responsible for innovating and managing acquisition and the overall partner experience to ensure substantial and profitable growth with strategic partnerships. These partnerships may include national or regional wholesale and network agencies, API partners, national program opportunities, and/or associations & affinity opportunities. The role is accountable for the identification and development of new partnerships while managing and strengthening existing relationships. Managing these partners mandates a strength in strategic planning to maximize the growth and relationship between the partner and Pie. As an extension of Pie, these distribution partners must operate with a customer first mentality and share Pie's goal for disciplined profitable underwriting.
How You'll Do It

• Tracking and reporting performance metrics and industry trends
• Pull and analyze reports that are used to update and clarify direct reports' day to day activity goals to meet the monthly: Acquisition, Onboarding, Engagement and Premium goals .
• Monitor and report progress on the department's OKRs quarterly.
• Provide Ad Hoc reporting and data to BD leadership team as requested.
• Maintain industry insights or trends that directly impact the business decisions.
• Monitor customer preferences to determine focus of sales efforts.
• Recruiting of new strategic partnerships & effectively onboard to ensure immediate success
• Demonstrate a keen understanding of our value proposition and convey effectively to new partner prospects.
• Manage new partner opportunities through the pipeline lifecycle, through contract completion.
• Set expectations on the commitment requirements including annual premium, monthly submissions, and onboarding lifecycle and expectations.
• Drive partner engagement through relationship management, onboarding, and training.
• Establish frequent cadence of touchpoints with new partners to assist their launch.
• Identify profile gaps and complete our understanding of that agency, their workflows, how they operate, and individuals who will influence positive outcomes.
• Uncover users who did not onboard and create space for those individuals to hear our value add and story.
• Manage and drive profitable premium through strategic partners
• Forecast distribution channel premium on a monthly, quarterly and annual basis.
• Create strategic plans to maximize Pie's positions within the agency resulting in exceeded revenue goals
• Represent Pie in meetings with distribution partners, seminars, trade shows and networking events.
• Assist in the constant improvement of business development, partner management, and onboarding processes.
• Develop strategic programs
• Research market and develop offerings that differentiate Pie from competitors.
• Work with Marketing, Product and UW to bring new programs to market.
• Provide input to overall bus dev strategic programs.

The Right Stuff

• High school diploma or GED Required.
• Bachelor's Degree or equivalent experience with some college coursework is preferred.
• Minimum of 6-years working in a senior professional role is required.
• Minimum of 3-years' experience in P&C insurance or P&C-focused SaaS organization is required. Experience in Workers Compensation or other commercial lines is preferred.
• 6-years of sales experience is preferred.
• Experience managing strategic, national, API, or wholesale partners is preferred.
• Intermediate communication (written and verbal) skills, to deliver more complex information effectively.
• Advanced problem-solving skills, to be able to manage complex situations with multiple layers, and resolve to solution anticipating needs now and into the future.
• Intermediate awareness of your own tasks, and how it impacts the team and deliverables.
• Basic leadership skills and some general experience leading work groups or task forces in specific projects.
• G-Suite Tools, Collaboration tools (slack is preferred), Salesforce, Looker, Zoom preferred.
• Advanced sales skills with a previous consistent track record in achieving/exceeding targets in a closing role; relevant experience in developing new business relationships, overcoming objectives, and presenting sales solutions/products to new clients.
• Developed ability to plan and execute strategically.

Base compensation for position: $119,000
This is an incentive pay based position and as such, there is no guaranteed commission amount. The on-target earnings (OTE) for this role are approximately $190,000/year and are based on successfully meeting performance expectations.
Compensation & Benefits

• Competitive cash compensation
• A piece of the pie (in the form of equity)
• Comprehensive health plans
• Generous PTO
• Future focused 401k match
• Generous parental and caregiver leave
• Our core values are more than just a poster on the wall; they're tangibly reflected in our work

Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we've identified a talented individual who we'd like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate's knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges.
Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.
Location Information
Unless otherwise specified, this role has the option to be hybrid or remote. Hybrid work locations provide team members with the flexibility of working partially from our Denver or DC office and from home. Remote team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.
Additional Information
Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
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