Sr. Technical Sales Engineer

| Remote
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About us:

At Flatfile, we believe that humans shouldn’t have to struggle to use the data that drives our work forwards. We create beautiful, human-centric experiences to remove the barriers between people and data. We’re automating every repetitive and painstaking process involved in teaching machines what data is and where it should go.

Want to join us?

We're not just looking for labor hours. Calling humans "resources" gets you scowls from our COO. We crave your diverse perspective and your desire to solve the most unique challenges at the intersection of data and design. 

About the role:

Flatfile is on a mission to remove barriers between humans and data. We’re starting by rethinking spreadsheet import, an experience that can be politely described as “frustrating” for everyone involved. With an elegant import button, we’re making data import easy, if not delightful, for hundreds of businesses already.

Your mission? r/hundreds/thousands

The software world has been neglecting this problem for so long that they’ve become callous to the pain of data import. Traditionally the challenge has been involving a non-technical user in something that, at its core, is a very technical problem. Flatfile has found a solution to the problem - something we call data onboarding - and we need to tell the world, quickly!

“Sales engineering” at a company of this stage is intentionally broad. You’ll wear a suit some days and flip-flops others. You’ll be talking to CEOs and CSMs, engineers and designers. Practically speaking, some of your responsibilities will include:

  • Provide pre-sales assistance for sales opportunities to customers and partners
  • Configure, optimize, and customize Flatfile for Proof of Concept deployments to ensure a smooth, hassle-free demo for our prospective clients
  • Build use case specific demo applications for the sales team to use in prospect conversations
  • Refine and research technical requirements of sales opportunities
  • Create solutions and articulate the benefits of Flatfile products
  • Work closely with customers in the design and implementation of Flatfile

Your success will be dependent on your enthusiasm for the problem space, ability to learn about the market quickly, and deft balancing of strategic and technical initiatives to drive customer adoption and purchase of Flatfile. You’ll work closely with Flatfile’s executive leadership and play a pivotal role in the growth of our business. And you’ll fail, but you’ll learn from your failures and teach others along the way.

Key required skills include:

  • Intermediate to advanced knowledge of JavaScript 
  • Familiarity with SQL and querying data
  • Experience using webhooks and REST APIs
  • Previous experience in a sales or sales engineering role
  • (Bonus) Front end application development, GraphQL

What you get back:

Practical and valuable experience at a rapidly growing startup

Significant responsibility and exposure to executive-level decision makers

Competitive salary and performance-based compensation

Full health, vision, and dental benefits

Full 401k with company matching

Flexibility to work from home (or Bermuda!)

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Technology we use

  • Engineering
    • JavascriptLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • NetlifyFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • BigQueryDatabases

Location

We are a fully distributed business. From Downtown Denver to Midtown Atlanta, NYC to SF, our aim is to be the world's best remote company.

An Insider's view of Flatfile Inc.

What’s the vibe like in the office?

Flatfile is the most challenging workplace I've been able to be a part of so far, and I can happily say that it's entirely because of the interesting problems we get to solve, and has nothing to do with the excessively goodnatured people I've had the pleasure of working with every day. I love being surrounded by such curious coworkers!

Elizabeth

Customer Success Manager

What projects are you most excited about?

Our team has been hard at work for months on a new product called Flatfile Concierge. This has been super exciting for me to be apart of as the new product allows non-technical users to benefit from what we’ve worked on at Flatfile for nearly 2 years! We’ve built an entirely new experience for every day users!

David

Growth Marketer

How does the company support your career growth?

By allowing employees to fail and then try again. I've been at companies where I couldn't experiment or solve problems in a different way - not Flatfile. Professional development is also important and I've been encouraged to take classes and improve upon my skills in product management.

Randy

Product Designer

What is your vision for the company?

Our mission is crafted with "humans" ahead of "data" quite intentionally. We imagine a world where data, no matter how complex or messy, can be shared seamlessly with just the click of a button. By focusing on the person's experience, we intend to turn that dream into reality.

Eric

Co-founder, COO

What does your typical day look like?

An incredible thing about being at Flatfile is that one day I'm working with a CTO at a major healthcare company and the next I'm talking to a founder of a brand new company but both see the value that we provide. The work is challenging, interesting and always keeps me on the edge of my seat!

Dylan

Senior Sales Development Rep

What are Flatfile Inc. Perks + Benefits

Flatfile Inc. Benefits Overview

As a fully remote company, our vision is to create the best remote job in the world. This includes providing employees with top of the line hardware, a home office makeover, a remote office stipend, and more!

Culture
Open door policy
Team based strategic planning
Group brainstorming sessions
Diversity
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Professional Development Benefits
Job Training & Conferences
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