Sr. Manager, Sales Operations

| Greater Denver Area
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The Position:

Evolve is looking for a strategic, technically-adept and analytical Sr. Manager of Sales Operations. Your focus will be on improving performance of the Sales and Onboarding teams by optimizing processes, tools and our approach to analysis. You will provide strategic direction for how our Property Acquisition organization does their best work, today and in the future as we grow the teams.

Improving the Owner and Evolver experience is paramount to this role. Our ideal candidate will have an eye for precision and efficiency and experience implementing high impact optimizations that compliment as well as challenge our existing strategy. This candidate will turn to data to seek actionable insights to inform their decisions about how to better enable the team and they will obsess over the impact of their teams’ work and the measurement thereof.

Responsibilities:

  • Hire, support, enable and develop 3-5 Evolvers making up the Property Acquisition Operations team
  • Develop a scalable approach to reviewing sales team and individual performance as well as lead on recurring quota/goal setting exercises
  • Oversee the development and administration of our commission and bonus programs in collaboration with cross functional teammates
  • Manage our approach to staffing levels by role and by day to maximize performance and productivity
  • You and your team will act as liaison to our Technology team, managing reactive support tickets as well as proactive build requests
  • Partner with sales leadership on organizational structure for the Property Acquisition team and manage proactively to needed incremental headcount
  • Regularly evaluate the systems/vendors we partner with in Sales and Onboarding to ensure we’re maximizing Evolver productivity and efficiency
  • Own the strategy for how our tools and systems are configured to support our sales and onboarding processes
  • Recommend new enablement technologies, scope and design implementation plans, administer existing technologies and own the relationship with our 3rd party vendors
  • Evaluate and strategically optimize our lead distribution strategies to maximize conversion of our inbound and outbound sales efforts
  • Program a comprehensive strategy to consolidate and translate complex data sets into actionable insights that drive performance.

Qualifications:

  • 6+ years direct experience in sales, sales ops or similar functions, some experience in sales management preferred and 2+ years experience in people leadership required
  • A demonstrated and comprehensive understanding of best practices with regard to sales and onboarding functions
  • Experience leading or contributing to large scale technology implementations (e.g. Sales Engagement Tool)
  • Extensive experience with Salesforce required, Certified Salesforce Administrator or better preferred
  • Strong analytical skills and experience using Sisense (Periscope), Tableau or a comparable tool for reporting
  • Strong communication skills with a focus on consistent and timely follow-up and follow-through with business stakeholders
  • A bias for action and pragmatic, yet creative, “outside the box” solutions that prove you to be a valuable business partner
  • An unparalleled sense of urgency and commitment to getting stuff done without sacrificing quality or experience
  • Highly organized, detail-oriented, and can manage multiple competing priorities

A Little About Us 

Evolve makes vacation rental easy for everyone. Our fresh approach to vacation rental management offers homeowners a better way to generate rental income and provides travelers with the industry’s best booking experience. 

Thanks to a strong work ethic and an unapologetic passion for hospitality, we now support over 14,000 properties in over 500 markets across North America. We enjoy earning each guest and owner's business - all while having some fun along the way.

Values mean more to Evolve than just bullets on a page. They drive our daily decisions and impact how we work as a hospitality company. Which value sounds the most like you?

  • Earn It
  • Build Loyalty One Interaction at a Time
  • Communicate Often, Honestly & Directly
  • Embrace Change
  • Stay Hungry & Humble
  • Care
  • Be Efficient
  • Take Risks
  • Learn Every Day
  • Have Some Fun Along the Way


Evolve is an equal opportunity employer. We believe that a diverse work environment is a successful work environment so all qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • JupyterFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • ReshiftDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

Our office is located in Downtown Denver surrounded by the best the city has to offer. With our flexible remote work policy, our teammates are free to work in person in our Colorado space or remotely from home in 48 approved states.

An Insider's view of Evolve

What’s the vibe like in the office?

The vibe of the office is relaxed, yet determined. Collaboration and questions are both highly encouraged. There is a strong sense of community within the office- it feels like a second home. The growth of the company is exciting, and it is refreshing to be surrounded by people that are genuinely happy to be doing what they do.

Garrett S.

Onboarding

What projects are you most excited about?

A project without a clear solution really excites me! The process of identifying, scoping and implementing a solution keeps things interesting and demands innovation.

Larry C.

Technology

What are some things you learned at the company?

One of my favorite things about working at Evolve is watching the company grow. I have learned a lot about the startup-growth company culture & the environment that it takes to succeed. I love looking back and see everything we as a company have learned through trial and error. More importantly I love seeing where it has brought us! #learneveryday

Edward O.

Property Acquisition

What unique initiatives do you have that encourage innovation?

Anytime someone new joins the Evolve team, we encourage them to own their impact. If we hire you, it’s because we want the real you, not some watered-down version that you bring to fit in at work. Encouraging our team to be their authentic selves has led to incredibly original ideas that have shaped Evolve into what it is today.

Brian Egan

CEO

What makes someone successful on your team?

In order to be successful on my team, it is important to provide exceptional customer service and be able to problem solve on the fly. One must be detailed oriented while working in a faced paced environment. Communication is key in being a successful member on my team and being able to collaborate with employees on other teams.

Ali H.

Customer Resolutions

What are Evolve Perks + Benefits

Evolve Benefits Overview

When we say we make vacation rental easy for everyone, that means you too, and we want to give you the benefits that make your life, health, and work better. This includes flexible healthcare, dental, and vision coverage for you and your dependents (including partners) with options that are 100% Evolve-paid for Evolvers.

Enjoy a flexible remote, hybrid, or in-office work environment that comes with travel perks, equity in the company, mental health support benefits, volunteer opportunities, commuter benefits, pet insurance, and more. Here, we encourage our Evolvers to use their voice, envision their growth opportunities, make friends at work, and learn every day. Keep scrolling to get the details.

Culture
Volunteer in local community
All Evolvers have up to eight hours of company-paid volunteer time per year to use through a variety of volunteer opportunities.
Partners with nonprofits
Evolve partners with nonprofits nationwide to work together on improving the safety and health of homes by providing essential home repairs and modifications in underserved communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Evolve offers short-term disability and long-term disability insurance through Prudential, 100% paid by employer.
Dental insurance
Dental premiums are 100% employer paid dental for Evolvers and highly subsidized for dependents.
Vision insurance
Vision premiums are 100% employer paid for Evolvers and highly subsidized for dependents.
Health insurance
Evolve offers high-deductible health insurance coverage at no cost to Evolvers and PPO Mid and Choice Plan Options with low premium costs.
Life insurance
Evolve offers life insurance through Prudential as well as a Long Term Care plan through CHUBB.
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Evolve offers an Employee Assistance Program which offers 8 free counseling sessions, eldercare resources and referrals, and pet care resources and referrals.
Abortion travel benefits
Evolve offers Medical Travel benefits to all Evolvers.
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Bonuses are offered to Evolvers at select levels of employment.
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Evolve partners with Kinside to support Evolvers with Childcare needs.
Generous parental leave
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Employees are offered a corporate discount through ClassPass nationwide.
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available

Additional Perks + Benefits

With our continued commitment to make Evolve an inclusive workplace, we’ve invested in highly competitive, transparent salaries and high-value benefits. We know each Evolver has their own needs and lifestyle choices, and Evolve works to provide flexible options that support every individual.

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