We are searching for a Sr. Director, Third-Party Success! 

First off, what is CyberGRX?  

CyberGRX provides enterprises and their third-party vendors with the most cost-effective and scalable approach to cyber risk management. Built on the market's first third-party cyber risk Exchange, CyberGRX combines both third-party vendors and enterprise organizations in one easy-to-navigate platform to streamline the risk assessment process. 63% of data breaches are linked to a third party and CyberGRX arms organizations with the data and advanced analytics so they can efficiently manage, monitor and mitigate risk in their partner ecosystems. 

What does the Sr. Director, Third-Party Success do at CyberGRX? 

As the Sr. Director for Third-Party Success, you are setting the strategy towards one of the most important initiatives in the company: Third-Party Momentum. You will be responsible for working closely with current third-party partners on the platform as a trusted advisor to deeply understand their unique challenges as it pertains to risk and goals that the security team is trying to accomplish. In this role, you will work to help partners understand how to leverage the platform products and tools to understand their risk profile as well as help their customers leverage their data and analytics in a more scalable fashion through sharing and promotion. You’ll be the tip of the spear exploring new channels of engaging with our third-party population and disseminating information across internal teams regarding areas of opportunity that can provide greater value for our members. 

What a day in the life looks like: 

• Initiate and establish productive, professional relationships with key personnel on all assigned Third-Party accounts through various mediums including email, calls, and social channels. 
• You will work towards the goals of driving Third-Party awareness and development, including sharing, promotion, and enablement to further grow the exchange. 
• Gather insights from Third-Parties regarding product use, features, and competitive intel to identify new product ideas, marketing tactics and market education opportunities to prospective partners. 
• Using a blend of both manual and automated data analysis such as Excel and Salesforce, you will build and evolve partner goals, KPIs, trend correlation, and presentations to senior management. 
• Flag new customer opportunities, among the thousands of Third-Party relationships, to Account Executives. 
• You will serve as the internal advocate for the Third-Parties, understanding the member journey, platform usage, challenges, and overall goals as it relates to risk. 
• Manage current team members and build out a long-term strategy to increase momentum most efficiently. 
• Ultimately, you and your team will be responsible for all aspects of Third-Party member success, including onboarding, adoption, advocacy, retention, and outcomes.  
• You will help champion and inspire a company-wide culture of Third-Party success, aligning with various functions in the organization to drive growth. 

What you bring to the table: 

• At least 5 years in a strategic customer/member leadership role with a SAAS based platform. 
• At least 7 years in management. 
• Bonus points if you have a combined background of post-sale and sales experience. 
• Customer-centric mentality with strong listening and writing skills that are customized for the direct audience. 
• Ability to manage influence through persuasion, negotiation, and consensus building. 
• You are an organized self-starter who is proactive and thrives off engagement with new contacts. 
• Sense of ownership, accountability and pride in performance towards achieving goals. 
• You are a team player who can be flexible with daily changes. 
• Time-management skills and ability to prioritize tasks for the greatest ROI. 
• Great interpersonal skills 
• You are comfortable engaging with C-suite and executives at large corporations. 
• Experience in using CRM software. 
• Proven success with cultivating relationships that lead to action by partners. 
• Hunger to take initiative and work independently at the same time promoting opportunities for growth to teammates and leadership. 
• Strong pre-existing knowledge of the Cybersecurity ecosystem is a plus or a fast learner willing to devote the time to quickly gain the knowledge to understand the space. 

Why you want to work for CyberGRX: 

• We offer a competitive base salary (commensurate with experience) plus incentive compensation.  
• We have an incredible benefits package including: 
  • 100% Company paid medical/dental/vision for employees & generous company contribution for dependent health benefits  
  • 401(k) program, including employer match up to 3% of your base salary 
  • $100/month stipend to use for wellness and WFH expenses 
  • Open Time Off policy - Take the time you need! Recharging the batteries is encouraged. 
  • Equity – Acting like an owner is one of our Core Values 
• Remote Friendly Work Environment *We are 100% remote for the time being, but are actively seeking new office space in the centrally located LoDo area in downtown Denver when Colorado guidelines permit a safe return to an office setting 
• Relaxed dress code – We want you to be comfortable doing what you love, so hang your professional clothing up for another occasion. 
• Free Eco Pass for local Denver employees – when we are back in the office. 
• We are doing new and exciting things and have big plans for growth! 

Annual Base Salary Range: $130,000 - $175,000 

Annual Bonus Potential: $25,000 

We encourage you to apply if this role excites you - even if you think you may not have the exact skillset. We believe in cultivating an environment where there is a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.   

CyberGRX does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.