Solutions Engineer, Cloud at NetApp

| Greater Boulder Area
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Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.

 

We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

Job Summary

Job Summary:
The Cloud Architect is responsible for working with Cloud Pursuit Business Development Managers to shape and deliver NetApp’s Journey to Cloud strategic engagements with our largest partners. This senior architect position is responsible for developing and executing the technical portions of Private/Hybrid/Multi/Public-Cloud engagements for a targeted group of partners. You will work to gain a thorough understanding of the unique and differentiated services in a partner’s cloud offerings. Using this information, along with a solid understanding of the unique capabilities and value the NetApp cloud products and services bring, you will scope, architect, and lead required integration work for embedding NetApp technology into the partner’s cloud offerings. You will support partner sales and architect teams as necessary to ensure that NetApp’s unique selling proposition is properly featured and documented. You must be extremely results-driven, partner focused, experienced at building long-term engagement strategies, and skilled at building influential internal relationships and external partnerships.

Job Requirements

Principal Responsibilities:
Partnering with the Cloud Pursuit Business Development Manager, identify offering areas where the NetApp portfolio of products and services brings unique value-add to the partner’s product and services groups, leveraging the partner’s competencies, IP and business model.  As a senior architect, you will pro-actively evangelize NetApp technologies and capabilities while identifying potential offering development opportunities.  You will engage to gain partner sponsorship and commitment, identify specific challenges and opportunities to support business case development, work with the partner’s teams to architect and document these offerings, conduct any testing and develop any other documentation required to achieve acceptance of specific offerings by the partner’s governance process.  You will develop aggressive project plans for these offerings and drive their successful completion.

As a senior architect, you will:

•    Drive NetApp bias by evangelizing our products and offerings with the partner’s Engineering, Marketing, Sales and Solution Engineering teams across both Product and Service Business Units.

•    Provide technical consultation and disseminate product information to the partner’s Engineering and Marketing teams.  Resolve technical questions by analyzing and researching problems.  Draw upon competitive knowledge and experience to favorably position our products against the competition.

•    Develop and deliver informal training to the partner’s Engineering, Marketing, Pre-sales, Post-Sales and Consulting teams at both their headquarters and their field offices.

•    Provide technical consultation in preparation for and during jointly sponsored conferences ensuring that topics and material being discussed and distributed at such events are relevant and current with latest joint NetApp-partner value-props.

•    Serve as the liaison between NetApp Engineering and the partner’s Engineering team.

•    Aid the partner in responding to technical sections of RFP's and determining technical feasibility.  Work with their Sales, Marketing and Solution Engineering teams as needed to qualify opportunities help them close potential sales.

•    Evangelize the partner’s unique business and technical requirements to NetApp Executives and within NetApp's Marketing, Engineering, Sales and Customer Service teams.  Provide feedback to guide future product development.

•    Support evaluation software and equipment at the partner’s demonstration and evaluation centers.

•    Monitor NetApp's Customer Service team during critical support crises.  Manage the situation, ensure that proper resources are being deployed, and escalate when required.

Communication Skills:
Excellent written and verbal communication skills are essential.  Must be able to convey ideas and offerings in a clear, positive and concise manner using diplomacy and persuasive selling.  Must be curious about both end-customer and partners business objectives, technology interests and motivations.  Communication skills must include listening, presentation, demonstration, and telephone support abilities.  Must be able to develop professional technical and business presentations and deliver them at all levels in an organization. Able to communicate effectively across large virtual global teams.

Education

Education and Experience:
Bachelor’s degree or equivalent in Computer Science, Electrical Engineering, or other related technical discipline.  Advanced degree in Computer Science or related field is highly desired.

Seven or more years’ experience in Computer Science or Systems Engineering in a pre-sales environment. Experience in supporting large Global Accounts, Global Transformation Partners or Global Partners is desirable. 

Expert/consultant level knowledge in one or more of the following disciplines:  Cloud Services Architecture and Delivery, Hybrid-Cloud Architectures, Software-Defined-X.  

• A degree in Computer Science, or equivalent is required. A master’s degree is preferred. 
• 5-10+ years IT industry experience in technical positions where requirement gathering and offering consultation are central to the role. 
• Experience with building data centers and IT infrastructure 
• Proven experience with public cloud technologies from AWS, Azure, Google, IBM Cloud 
• Enterprise storage and server, business continuance experience 
• IP Networking and security skills desirable 
• Strong technical and project management skills and must be able to work cross-functionally with other development teams and partner organizations. 
• Excellent business acumen with a strong ability to map business requirements to technical offerings. 
• Compelling communication skills across a wide variety of mediums and situations – including written and verbal communication and in presentations spanning formal and informal, from small to large audience. 
• Extensive global travel required – amounts varying by territory.

 

So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!

 

If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.

 

Join us and see what empowerment can do. 

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages

Location

We have a beautiful Boulder office, with amazing Flatiron views, on the vibrant downtown Pearl Street.
Employee Says NetApp "Definitely" Deserves Its Distinction As A Best Place to Work
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An Insider's view of NetApp

What’s the vibe like in the office?

Our office vibe is one of excitement. On one hand, there is always work to be done and a new project or product to be working on which helps keep the office thriving. On the other hand, we have a lot of fun! Whether it is over a surprise mini golf course in the office for April Fool’s Day, or a happy hour in the breakroom. We work hard & play hard.

Kayte

Workplace Resources Manager

How do you collaborate with other teams in the company?

I've always been a fan of walking around and socializing. I've worked with many of the people here at previous companies, so knowing so many people makes it easy to grab a lunch, find out what other teams are up to. We also put on a hackathon and encourage working with people from other groups. I talk to everyone!

Dave

Senior Performance Engineer

How does the company support your career growth?

NetApp is very proactive in providing the opportunity to investigate, apply for & interview for, other openings within the company. Furthermore, the opportunity to work on various technologies comes often enough I feel like my skills are always up to date with current technology trends.

Kenton

Tech Lead – Solutions Quality Interoperability Testing

What unique initiatives do you have that encourage innovation?

Def hackathons! Lot of good initiatives have come out of these. We are also starting a couple of initiatives. One is centered around connecting our engineers with our customers so that they can help bring the perspective as we are solving complex problems. We are also looking at connecting passion to the opportunity.

Tina

Sr. Engineering Manager, Cloud Infrastructure

How do you empower your team to be more creative?

I try to focus on leading by objectives. Then give them freedom to do the work as they see fit. If I can respond to a request for advice, I’m there. If I can make a suggestion for a problem they surface, I’m glad to do that, but how they do their job rests with them.

Kevin

Engineering Manager

What are NetApp Perks + Benefits

NetApp Benefits Overview

We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us! Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
NetApp offers competitive, comprehensive medical plans that enable you to get healthy and stay healthy.
Life Insurance
Basic Life and Accidental Death and Dismemberment (AD&D) insurance is provided by NetApp through MetLife at no cost to you. Both programs cover two times your pay, with a maximum of $1.5 million.
Pet Insurance
VPI Pet Insurance helps you save money on your pet’s health care. This is a voluntary benefit, which means you pay the full cost of coverage, but can take advantage of group discounts etc.
Wellness Programs
Your wellbeing journey begins with MyCompass. Powered by Jiff, is your digital sidekick, allowing you to choose your own adventure in achieving total physical, emotional and financial wellness.
Retirement & Stock Options Benefits
401(K)
Opportunity to contribute through convenient paycheck contributions— including pretax contributions or Roth after-tax contributions.
401(K) Matching
Company match of 100% on the first 2% of pay you contribute, then 50% on the next 4% of pay you contribute (up to a maximum of $6,000 per calendar year). Immediate vesting on NetApp’s matching.
Employee Stock Purchase Plan
Become a part owner of NetApp by buying NetApp stock through convenient payroll deductions.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Family First NetApp is here for you when you need to care for the important people in your life. Our Family First program allows you to spend time with your family when it matters the most.
Vacation & Time Off Benefits
Paid Volunteer Time
Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.
Paid Holidays
NetApp offers all employees paid time off to observe all major holidays.
Paid Sick Days
Accumulate up to 10 days of sick time each year to recover from illness or injury or to attend to the illness of a sick child, parent or spouse.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program

Additional Perks + Benefits

We offer our employees a balance in a casual, yet fast-paced work environment. Standing desks, multiple monitors, customized workstations. Work-Life Programs - Time Off, Volunteer Time Off, Employee Assistance Program, Educational Assistance, Prepaid Legal Plan.

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