Software Consultant- Sales

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About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the number 1 name in childcare software – used by more than 30,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A little about the role…

As a Software Consultant - Sales in our Denver office, you’ll actively support the sales organization by seeking new business opportunities in your assigned territory. You will generate leads primarily through outbound activities that include phone calls, emails, and custom-built automated cadences. Software Consultants are responsible for having a working knowledge of the competitive landscape and should have a strong ability to compare and contrast competitors' product features with those from Procare.

Who You Are

  • Warm and personable with an engaging phone and online presence
  • Coachable and eager to grow and develop in your role
  • Have a background in software or technology sales
  • Experienced with managing books of business for SMB’s
  • Able to clearly and concisely communicate complex technical aspects of software in simple terms
  • Naturally curious and will recall what you learn about your prospects and customers in subsequent calls and emails
  • A tenacious self-starter who is driven to meet and exceed their goals
  • Detail-oriented with an ability to balance multiple requests and projects- you never miss a beat
  • Consistently well spoken with a knack for interpersonal communication & relationship skills
  • Just as good at listening as you are at talking
  • Collaborative by default but you readily work independently to achieve personal and company goals
  • Able to easily build trust & rapport in a short amount of time
  • A Salesforce user

    What You’ll Do

    • Conduct outreach to potential new clients via phone, email, other methods of communication
    • Use Salesforce daily to manage pipelines and communications
    • Manage the prospecting, scheduling, and communication around new lead appointments
    • Provide a great customer experience that aligns with the core values of Procare
    • Familiarize yourself with state regulations and norms in assigned territory
    • Maintain regular contact with prospective clients to meet their needs
    • Respond to potential client complaints and resolve issues, ensuring you communicate appropriately across departments and with your manager
    • Keep accurate data about your customer or prospect for clear understanding of the competitive landscape and the effective completion of a sale including implementation downstream
    • Promptly follow up on leads handed to the sales team
    • Provide a weekly recap of total appointments created
    • Review outbound content and metrics around current initiatives

    Requirements

    Our Ideal Candidate will have…

    • 0-1+ years of sales experience in a high activity, outbound role
    • BA/BS degree in sales, marketing or similar relevant experience
    • Proven track record of overcoming objections
    • Experience with Sales CRMs, like Salesforce
    • Customer-focused approach to communications

      Physical Requirements:

      • This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
      • Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
      • Use of computer, telephone, and other office equipment for the greater part of the workday

      Benefits

      Why Procare?

      • Excellent comprehensive benefits packages for full-time employees, including: medical, dental, & vision plans- choose the plan best for you
      • HSA option with employer contributions of $50/mo
      • Medical, Dependent Care, and Transportation FSA Plans
      • Company paid Short and Long-Term disability and Life Insurance
      • Vacation time, holidays, sick days, volunteer & personal days
      • 401K Plan with employer match and immediate vesting
      • RTD ECO-Pass for all Denver employees
      • Tuition Reimbursement up to $2,000/year
      • Casual workplace environment
      • Prime downtown location close to restaurants and entertainment
      • Promote from within- excellent career paths in the sales organization

        Salary

        $40,000-$55,000 DOE + Commission

        Location

        This position is based in our downtown Denver office.

        We are currently in a flexible hybrid in-office/remote working model based on local COVID-19 health regulations and business needs. While we are mainly working remotely now, this will eventually be an in-office position and candidates must be willing and able to (eventually) work from our downtown Denver office.

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        Technology we use

        • Engineering
        • Product
        • Sales & Marketing
          • C#Languages
          • JavaLanguages
          • JavascriptLanguages
          • RubyLanguages
          • SqlLanguages
          • SwiftLanguages
          • ReactLibraries
          • ReduxLibraries
          • ASP.NETFrameworks
          • Node.jsFrameworks
          • Ruby on RailsFrameworks
          • SpringFrameworks
          • New RelicAnalytics
          • InVisionDesign
          • Aha!Management
          • BasecampManagement
          • ConfluenceManagement
          • JIRAManagement
          • TrelloManagement
          • HootsuiteCMS
          • WordpressCMS
          • SalesforceCRM
          • SendGridEmail

        Location

        We are in Downtown Denver, one block from 16th St. We're on the 18th floor and love our 360 mountain views, lobby Starbucks, and proximity to RTD.

        An Insider's view of Procare Solutions

        What’s the vibe like in the office?

        The Denver office has a professional yet laid back vibe. I think we really have a "get business done while having fun" mentality. It truly feels like a team effort regardless of which department you work in - we succeed together.

        Chantel

        Human Resources

        How does the company support your career growth?

        I’m pretty new to the marketing world. I started in the MDR role a year ago. I was able to learn the basics not only in marketing but of the company in general. More recently, I’ve moved into a demand generation specialist role which I’m so excited about. Now, I have the opportunity to learn another side of marketing and dive deeper into it.

        Courtney

        Marketing

        How do you make yourself accessible to the rest of the team?

        Two of our values are Elevate One Another and Respect all Perspectives, and being accessible is key. In addition to welcoming a stop by my office or message via Slack or email, my calendar is open for employees to schedule time to talk, collaborate on an idea, share an opportunity for process improvement, or get my perspective on their career goal

        JoAnn

        CEO

        What are Procare Solutions Perks + Benefits

        Procare Solutions Benefits Overview

        Excellent comprehensive benefits packages for full-time employees, including: medical, dental, & vision plans- choose the plan best for you.
        HSA option with employer contributions of $50/mo.
        Medical, Dependent Care, and Transportation FSA Plans.
        Company paid Short and Long-Term disability and Life Insurance.
        Vacation time, holidays, sick days, volunteer & personal days.
        401K Plan with employer match and immediate vesting.
        RTD ECO-Pass for all Denver employees.
        Tuition Reimbursement up to $2,000/year.
        Casual workplace environment.
        Promote from within.

        Culture
        Volunteer in local community
        Open door policy
        OKR operational model
        Team based strategic planning
        Open office floor plan
        Diversity
        Mandated unconscious bias training
        Our training goes beyond "don't discriminate"; we tackle unconscious bias, microaggressions, & other problematic behaviors. All employees are expected to actively contribute to a respectful workplace.
        Health Insurance & Wellness Benefits
        Flexible Spending Account (FSA)
        Disability insurance
        Dental insurance
        Vision insurance
        Health insurance
        Life insurance
        Pet insurance
        Wellness programs
        Mental health benefits
        Financial & Retirement
        401(K)
        401(K) matching
        Child Care & Parental Leave Benefits
        Generous parental leave
        Family medical leave
        Vacation & Time Off Benefits
        Generous PTO
        Paid volunteer time
        Paid holidays
        Paid sick days
        Office Perks
        Commuter benefits
        All Denver Employees will receive an EcoPass
        Company-sponsored outings
        Procare Software hosts company outings Annually.
        Free snacks and drinks
        Some meals provided
        Company-sponsored happy hours
        Fitness stipend
        Onsite gym
        Professional Development Benefits
        Tuition reimbursement
        Our tuition reimbursement plan offers an annual max of $2,000.
        Promote from within
        Customized development tracks

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