As Senior Sales & Business Operations Analyst, you will have the opportunity to work autonomously in various programs across the sales spectrum, driving key recommendations and action plans to support growth and the management of sales forecasting.  You will enjoy high visibility with a team that shapes the focus and direction of our company and will establish yourself as a leader on our team. Your success is intricately and directly linked to the success of your internal clients in Sales. You will advise other team members on best practices and help them navigate the challenges of providing support to internal executive clients.

In this position, you will act as a trusted advisor and business partner to the go-to-market teams.  You will provide guidance and recommendations to the business to seize opportunities and to divest from areas that have minimal return or value.  This role will allow you to proactively turn analytics into insight, drive report and dashboard design, and play a crucial role supporting Sales, Marketing, and Executive management in making data-driven business decisions. Where necessary, you will serve as delegate to the team's manager.

The ideal candidate will have a strong analytical and technical skill set, as well as strong communication skills to articulate complex models and concepts, and areas of strengths and weaknesses to business leaders. Bring your expertise in sales analysis, forecasting and reporting to us in this highly visible role with an industry leader!

Specific Objectives and Responsibilities

• Own the relationship with multiple parts of the business with regards to forecast management and analytical consulting
• Collaborate with Analytics, Sales Operations, Business Intelligence, IT and other departments to drive new and/or improved reporting capabilities to support internal Sales clients
• Work with Marketing, Sales, and Operations to develop, manage, and own quantitative sales forecast models to be used during weekly sales forecasting processes
• Gather, analyze, and validate all data that will be used in preparing executional bookings forecasts
• Leverage transactional and other data to identify underlying trends within the business and provide guidance to business leaders
• Liaise cross-functionally with teams such as Sales, Analytics and Business Intelligence to drive optimization of data sets, validate the accuracy of sell thru reporting, and other ad hoc needs
• Review past forecasting performance and identify major forecast variances
• Drive improvements in forecast modeling to offer greater insights with less effort; where we can’t migrate to Tableau, we’ll optimize our Excel modeling
• Analyze trends and identify opportunities for improving the accuracy of future sales forecasts
• Monitor the sales performance of new products and develop a history that can be used as a guide for future launches
• Provide ad-hoc analysis, business modeling and decision support to senior executives and business leaders with recommendations to solve business issues and improve the strategic, operational, and financial model of the business

Qualifications

What will make you successful at Carbonite

•  

  A track record of good judgment and decision-making in positions with significant responsibility

• Highly autonomous and able to independently identify high value projects and drive them completion

• Demonstrated leadership capability in cross-functional team environments

• High degree of comfort with complex technical environments

• Having and being able to articulate/defend an informed opinion on important topics

Skills & Experience

• BS/BA in Business, Economics, Finance or Accounting
• 8+ years of sales analysis and forecasting experience, preferably in a high-tech environment
• Superior analytical and modeling skills
• Advanced Excel skills a must; must know and love XLOOKUP, SUMIFS, pivot tables, named ranges and the like
• Solid Salesforce.com, SQL and Tableau skills highly preferred
• Ability to develop strong interpersonal relationships across business functions and with executive-level personnel
• Experience in a SaaS industry a plus; understanding of ACV/TCV, ARR and renewal rates preferred
• Must be a well-rounded top performer with a combination of analytical and communication skills, execution-oriented and attention to timelines
• Ability to present complex business analysis in a clear and concise manner

Company Overview
 

Together Carbonite—a leader in data protection and Webroot—a leader in data security—form the SMB and Consumer Division of OpenText.  The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We enable comprehensive data protection for companies, consumers, and our vast network of partners around the globe.

Our business requires top talent. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit. From engineering to sales and marketing, operations and customer support, our employees are empowered and encouraged to build their careers at OpenText.

We pride ourselves on hiring standout candidates who shine in a workplace that encourages collaboration and teamwork. We are growing fast, and looking for talented candidates around the globe.  Are you ready to grow with us? #LI-POST

Carbonite, Inc. is an equal employment opportunity and affirmative action employer does not discriminate based upon race, color, religion, sex, national origin, age, genetic information, gender identity or expression, sexual orientation, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.  Upon request, accommodations will be made available during the recruitment process for applicants with a disability. If you require accommodations, we will work with you to provide or arrange for the provision of suitable accommodation wherever possible.  All qualified applicants are encouraged to apply.