Sales Training Director (ADX-135-19)

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COMPANY OVERVIEW:

 

ArcherDX, headquartered in Boulder, CO, is committed to the advancement of personalized medicine by making next-generation sequencing technology more reliable and accessible. We seek like-minded individuals who share our values of curiosity, passion and grit to meet these goals.

 

Make it happen by joining us in the fight against cancer.

 

POSITION SUMMARY:

 

The Sales Training Director will be responsible for delivering product and skill-based training across the entire global commercial organization. For upcoming product launches, this role will prepare the US and Global Commercial teams to effectively communicate training solutions, product positioning and brand messages to the field. The Sales Training Director will lead the organization as the subject matter expert for marketplace, product training, selling skills, etc., for both existing products and the launch training needs of future products. This will be done through collaboration with cross functional business partners, and as needed and led by this role, vendors assigned to assist with training content development. The position will have a high degree of accountability and ensuring that training content is applicable, easy to understand, and meets all internal and external customer needs, which is approved by the internal material approval process, and overall global compliance.

 

ESSENTIAL RESPONSIBILITIES:

  • The Sales Training Director will be responsible for sales training for both the US and Global commercial teams.
  • Establishes strong cross-functional relationships across the commercial organization which is inclusive of marketing, sales, support, market access, and additional business partners such as R&D, Med-Affairs, Software and Analytics, etc. 
  • Creates and implements the learning strategy of the commercial organization while utilizing the most effective and innovative practices across the department to support the training needs for both current and upcoming launches.
  • Leads teams to evaluate program metrics as a means of determining training impact in areas for growth and of success. 
  • Assesses gaps in knowledge of commercial organization and works with cross-functional team to address them.
  • Evaluates consistency of needs and creates the best route for training delivery and design, evaluate and implement the most effective approach that includes eLearning, self-study, computer-based training, audio/video, classroom, experiential learning paths, and timing to include.
  • Collaborate with leadership to establish training initiatives that help translate commercial strategy into actionable behaviors. 
  • Oversees and ensures alignment for both the commercial, and overall training and onboarding needs of the organization. Serves as a mentor/coach to new members of the field teams.
  • Develop core sales training modules and materials, and execute the training based upon product and market needs.
  • Lead, design, and execute workshops at sales meetings to ensure commercial team readiness for current and future products. 
  • Accompany both US and Global field representatives on customer visits to better understand the needs of customers.
  • Solicit feedback and customer insights from the US and Global field teams to ensure training content is applicable and resonating.

QUALIFICATIONS:

  • Ability to manage multiple priorities and stakeholders
  • Ability to strategically develop and gauge feasibility, impact and risks of programs
  • Experience working in a regulated healthcare environment
  • Possess a high degree of integrity and professionalism
  • Ability to build meaningful relationships with both internal and external stakeholders

 

MINIMUM REQUIREMENTS:

 

  • Bachelor's degree in a relevant field
  • 7+ years of diagnostic/device/ and/or pharmaceutical experience in one or more of the following areas: sales, marketing, and/or project management
  • Commercial Healthcare Sales Training Experience, and knowledge of adult learning principles preferred.
  • Oncology Marketplace experience required
  • Home office and/or field sales experience preferred
  • Flexibility to work evenings and weekends as needed
  • Strong project management, communication, and leadership skills
  • Based up the nature of the position travel of 25%+ is required. 

 

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Location

Conveniently located minutes from downtown Boulder via Pearl Street or the Goose Creek Path. Easily commutable from all directions.

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