ABOUT THE ROLE

Metric Theory's Senior Account Manager – Paid Social position is at the core of Metric Theory's award-winning results and industry-leading client retention rates. Our Sr. Account Managers are experts in Facebook and LinkedIn advertising, responsible for driving KPI improvements and developing cutting-edge strategies tailored to client goals. This role will give you the opportunity to manage a portfolio of clients across industries, ranging from $100k-$700k/month in ad spend. Core responsibilities include strategy development, tactical execution, and management of client relationships.

Working within our collaborative team format, you will execute work on live efforts under the guidance of seasoned industry vets and with support of Analysts. You will begin to take on new clients in month 1. Your responsibilities at this point include:

• Build & optimize Facebook, LinkedIn, Pinterest & other paid social campaigns for a roster of performance B2B, retail and lead generation clients across various industries
• Define, monitor and analyze trends in clients' KPIs
• Develop paid social strategy based on client-specific goals
• Actively test and analyze targeting, ad creative, landing pages and positioning to drive results in line with clients' goals
• Communicate performance results and strategy recommendations to clients & secure buy-in from decision makers
• Partner with clients to consult on overall digital marketing strategy
• Create quarterly business reviews & other client-facing presentations that outline performance, insights from testing, and key strategic opportunities
• Follow paid social industry trends, contribute to our agency blog, and help train our campaign management team

With support of the management team, you are given the autonomy to manage the entire lifecycle of the client from onboarding to renewal. You're also encouraged to contribute to new specialty areas, write blog posts and train our new hires.

As you progress, the training will continue. The goal of our ongoing training program is to develop you into a Senior Manager role. Senior Managers typically choose one of three tracks:

• A team lead track, in which you shift to a people management role and directly manage a team of Account Managers
• An enterprise accounts track, in which you guide the account team & own the client relationship for some of our largest clients
• A specialist track, in which you develop deep expertise in one area of paid social and direct that offering or competency for the agency (ex: Quora advertising)

Due to our growth plans, it is critical that members of our team possess the qualities required to develop into strong leaders for our team in the future.

ABOUT YOU
Qualifications

• 2+ Years of direct paid social client management including paid social strategy development, execution & client relationship management
• Facebook experience is a must, LinkedIn experience is a plus.
• Strong data analytics and strategy background, including experience using Google Analytics
• Experience presenting digital marketing strategy to C-Suite and executive audiences
• Comfortable optimizing toward back-end metrics from a CRM such as Salesforce
• High-level Excel proficiency
• Not afraid to get in the weeds, but still able to see the trees, forest, and ecosystem
• Exceptional communication skills & interpersonal skills
• An eagerness to work as a member of a fast-growing team

ABOUT METRIC THEORY

Metric Theory is one of the fastest growing digital marketing agency headquartered in the Bay Area, with offices across the country. Founded in 2012 as a team of six, MT has grown into a 150+ company and a respected competitor in our industry (see awards below). We are committed to empowering employees and promoting self-awareness, teamwork, empathy, and proactiveness throughout our organization.

Most Recent Notable Awards

• Search Engine Land Agency of The Year in 2019
• Digiday Worklife Award in 2019
• Adweek 100: Fastest Growing Agencies in 2019
• Inc. 5000 Fastest Growing Companies in 2017, 2018 and 2019
• Inc. Best Workplaces 2017, 2018 and 2019
• Denver Business Journal's Best Places to Work 2017, 2018 and 2019
• #7 in Entrepreneur's Top Company Cultures 2018

Why We're Frequently Ranked a Best Place to Work

• Tireless focus on culture that unites everyone around common goals and shared principles
• Openness to new ideas that affords employees the opportunity to make a difference on day 1
• Frequent 360-degree feedback that pushes everyone to get better together
• Universal eagerness to help each other without the expectation of anything in return
• Conscious focus on learning & professional development at all levels of the organization
• Generous paid time off and work from home, including company-wide work from home week between Christmas and New Year's, annual "work from anywhere" week, birthday PTO, and more
• Excellent medical, dental & vision coverage, 401(k), monthly gym stipend, and pre-tax commuter benefit