Senior Account Executive

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Overview: 

Do you often find yourself making conversation to help people with their needs? Have you been told that you're uniquely charismatic, consultative or persuasive? Do you like to research great companies to see their reviews and great product offerings? If so, Trustpilot is looking for a motivated, energetic & dynamic individual to be join our Senior Account Executive team. 

As a Senior Sales Executive you’ll help transform the face of global e-commerce by helping our enterprise level clients connect to their customers and harness the power of reviews. Our fast-paced, senior sales team is a group of ambitious individuals with a customer focus and the desire to build on Trustpilot’s solid foundation. Although expected to work autonomously, you will be closely supported in working, negotiating and partnering with prospective clients as you work to close larger scale deals. Working from a strong playbook you’ll have the opportunity to think creatively, tailoring your pitch to c-level executives of leading companies. If you’re looking for an opportunity to grow, a company that invests in your personal development, a solid compensation package, and a fun culture, then you’ve come to the right place.

Responsibilities:

  • Focus on creating partnerships with leading online brands and e-Commerce companies
  • Working with a combination of lead generation sources, initially focusing on building a strong pipeline of opportunities using your own skills in sales outreach
  • Utilize online and offline sources to cultivate new leads and develop your pipeline
  • Execute exploratory calls, conduct screen share or in person demos of SaaS solution, negotiate price, manage a pipeline and forecast deals on a monthly basis
  • Achieve and consistently exceed monthly sales goals
  • Travel to conduct in person meetings when necessary

Ideal Fit:

  • 4-5 years minimum of inside sales experience in a fast paced selling environment
  • Proven track record of exceeding sales targets
  • SaaS experience required. Experience in SEO, SEM or Digital Marketing strongly preferred
  • Experience selling a subscription model to enterprise level companies and speaking to marketing executives
  • Solution oriented and consultative in your sales approach, ability to manage a tight sales process
  • Understanding of the selling process to mid-size to large companies
  • Knowledge of how to sell into segmented, targeted industries with tailored solutions
  • Ability to thrive in a performance-oriented environment with short sales cycles
  • Outside/in person selling experience is a plus
  • Desire to work closely with and contribute to the development of an ADR

We Offer:

  • Ongoing training for a career in technology sales
  • The opportunity to be a key player at a rapidly expanding global technology company
  • Full benefits & 401k
  • Paid family leave
  • Commuter benefits
  • Free lunch Friday and bagel Mondays
  • Snacks, ping pong, foosball, darts, etc.
  • Uncapped commission
  • Chance to win a spot at President’s Club vacation

Check out our office on The Muse!

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, London, Copenhagen and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 450 employees representing 40 nationalities.

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Technology we use

  • Sales & Marketing
  • People Operations
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration

Location

Located in the heart of RiNo, our office is a vibrant hub surrounded by an explosion of colorful street murals that define the district's artistic spirit. Steps away, you'll find eclectic breweries crafting unique flavors, and some of Denver's best restaurants offering diverse culinary delights.

An Insider's view of Trustpilot

What's something quirky about your company?

Something quirky about our company is definitely my team! Trustpilot may be the only review website with a team dedicated to ensuring genuine feedback is staying online. We never remove reviews just because they’re negative or because the company doesn’t agree with them.

I love that my team is directly tied to upholding the mission of the company.

Tyler

Content Integrity Team Lead

What projects are you most excited about?

As a Customer Success Manager at Trustpilot, my typical day consists of customer meetings and outreach, analyzing and compiling review data, prospecting for upsell opportunities, and helping my customers get the most out of their subscriptions. I have an amazing manager and team who support and celebrate one another!

Marcello

Customer Success Manager

How has your career grown since starting at the company?

I joined Trustpilot in 2019 as a Mid-market Account Executive, and after one year I was promoted to Senior Account Executive. Six months into this role I was promoted again to a Key Account Executive. After being in an independent contributor role for 3 years, I am now a team lead where I mentor others and take on more management responsibilities.

Alessandra

Team Lead, Key Account Executive

What does your typical day look like?

In my day-to-day role I answer emails and handle various requests from both internal teams and external customers, educating and ensuring that the Trustpilot guidelines are being met. Also, my days are filled with training and meetings so that I can stay on top of things.

Nicole

Content Integrity

What are Trustpilot Perks + Benefits

Culture
Partners with nonprofits
Trustpilot partners with The Women's Bean Project, a local non-profit organization with the mission to change women’s lives by providing stepping stones to self-sufficiency through social enterprise
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Headspace app
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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