Senior Account Director, Webscale
Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Position Description
The Sr. Account Director will support accounts in need of and in support of a broad spectrum of communications infrastructure. The successful candidate will develop customer relationships deep and wide at the C-level and drive sales of Connectivity, Colocation, Cloud and infrastructure services to established and greenfield accounts within financial services, legal, consulting and non healthcare insurance verticals. The position is responsible to achieve sales and revenue growth targets through consistent account management & hunting activities, meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive selling. The ideal candidate has the ability to work on large, complex deals applying a consultative and trusted advisor approach.
Responsibilities
Generate sales revenue by actively promoting Zayo products and services to targeted account patches
Present proposals and manage customers through the sales process
Attain high Net Promoter Score results based on excellent customer support in the sales process
Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts
Apply knowledge of customers, industry, and services to achieve revenue objectives
Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts
Manage high volume of work while maintaining a high degree of responsiveness
Track, analyze and report on sales performance and activities in Salesforce and other reporting tools
Provide accurate and timely forecasts of sales opportunities.
Develop and maintain records of customer activity for reporting of sales and forecasts
Provide accurate and timely information to management
Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met
Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision
Qualifications
Bachelor’s degree or equivalent from a four-year college; or equivalent combination of education and experience
5+ years’ relevant experience
Proven ability to build relationships
Strong financial acumen
Quick learner who collaborates well with others
Excellent communication skills, both verbal and written
Exceptional customer service and relationship building/maintaining skills
Excellent time management and organizational skills
A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills
High tolerance for ambiguity and can work successfully in a matrix management model
General understanding of account management & the strategic selling process
Effective problem solving and interpersonal skills
Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus
Willingness to learn Zayo Networks value proposition, products, and services such as Ethernet, Waves, IP transport, Dark Fiber, Cloud services/connectivity, and Colocation
Ability to travel as required by customers
Base salary range in CO: $108,900-141,550
Benefits, Rewards & Wellness
Annual Incentive Plan (AIP) - Full-time Zayo employees are also eligible for discretionary AIP which is based on the performance of the Company, an employee’s business segment, and the individual employee
Sales Incentive Plan - Full-time Zayo sales employees are also eligible for discretionary incentive cash compensation through our Sales Incentive Plan
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Fitness membership discounts
Generous paid time off policy including paid parental leave
Please note, in accordance with Zayo's commitment to providing and maintaining a workplace free of recognized hazards, all U.S. and Canadian employees and any employee, vendor, customer, or visitor who enters a Zayo office or facility in the U.S. and Canada must be fully vaccinated against COVID-19 and provide proof of such vaccination. If you are hired by Zayo, you will be required to provide proof of vaccination or have a valid religious or medical reason not to be vaccinated.