EverCommerce—a company comprised of more than 35 technology subsidiaries—is looking for a Salesforce & Business Operations Program Manager to join our Growth Engagement (GE) team. You will play a key role in consulting with subsidiaries on operational initiatives and helping them run as efficiently as possible.

Us:
EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market strategy for technology companies and simplifies the software-buying process for business owners.

Our team has extensive expertise in business operations, management, legal, finance, accounting, technology human resources, marketing and sales that, via the EverCommerce platform, we provide as a service to drive continued growth and success for service commerce companies. Our ecosystem enables companies to thrive in an environment of shared knowledge and resources with significant cost savings.

You:
You are an experienced platform administrator who has a strong background in project management. You are passionate about collaborating with senior business leaders on building and implementing updated processes and platforms. You have a knack for developing and monitoring key performance indicators, within a B2B SaaS operation, that produce actionable insights for functional owners. You’re a skilled and organized communicator who has no problem driving long term projects through to completion.

Where:
EverCommerce is located in the LoDo area of Denver. Our collaborative, open-plan office space is filled with high-energy, talented people who enjoy our weekly lunches, bubble hockey, and hanging out with their co-workers.

Responsibilities:

• Support the Growth Engagement team in assessing operational gaps and opportunities within individual subsidiaries and assist in building out long-term growth strategies.
• Create and Maintain an operational project roadmap for each of your assigned EverCommerce companies.
• Partner with EverCommerce General Management, Subsidiary Leadership and Subsidiary Functional Owners (Sales, Marketing, Customers Success, Service, etc.) as an end-to-end strategic project manager to execute key business and platform initiatives.
• Develop best practice playbooks and frameworks around the scientific approach to improving a B2B SaaS sales and marketing funnel that can be repeatedly deployed to expand the reach of your influence over subsidiary processes.
• Prioritize and track initiatives and their financial effects across the portfolio.
• Communicate findings and operational results to leadership and to the broader organization by preparing and delivering presentations.
• Provide administrative support and development bandwidth across varying platforms in the following categories:
• CRM’s (Salesforce, Zoho, HubSpot, etc.)
• Telephony solutions (Talkdesk, Ring Central, native CRM voice solutions, etc.)
• Support Platforms (Salesforce, Zendesk, Zoho Desk, Freshdesk, etc.)
• Business Intelligence Platforms (Looker, Salesforce Wave, homegrown solutions, etc.)

Requirements:

• 3+ years of project management, Salesforce.com administration, or other related work experience 
• Ability to advise and influence senior business leaders across organizational lines.
• Comfortable in a fast-paced environment and capable of meeting short-deadline projects daily
• Excellent attention to detail and willingness to pitch in when necessary
• Bachelor’s degree in Business Administration, Management, Analytics, Operations, Economics, or related field

Benefits & Perks:

• Competitive salary
• Robust medical benefits & 401(k)
• Public transportation reimbursement
• Gym stipend
• Start with 17 vacation days plus your birthday off
• Snacks, lunches, and happy hours

We are building an exceptional company and looking for talented, energetic, and motivated people to join our unique environment located in Denver's LoDo district.  If you are looking for a company that is truly focused on empowering small businesses with superior technology, come join a company that rewards authenticity and supports energy with a passion.