Salesforce Administrator USA

| Greater Boulder Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Salesforce Administrator USA

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand. We are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. To help us get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to everyone!

Your impact at SumUp

Joining our US team will be exciting for you if you enjoy helping merchants focus on what they do best. The role of a Salesforce Administrator is to improve the data integrity of our SFDC instance while playing a critical role in helping our global FinTech start-up to scale effectively in the US. Your impact is the design and implementation of the ongoing updates and enhancements of the SFDC solution, including Sales Cloud, Service Cloud.

The Salesforce Administrator will work closely with functional leaders, organizational units, and subject matter experts to identify and deploy new business processes including: Onboarding, Payments, Verification, Risk, Finance, Logistic, Sales and other business teams in the US. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution. Specifically, this role helps guide teams to successfully deliver the Salesforce-centric project.

Your role and responsibilities


  • You will manage the ongoing improvement and continuous support of our US Salesforce (SFDC) instance, as well as systems that are closely integrated with Salesforce.com
  • You will significantly contribute to overall Salesforce design, roadmap, project management, and business requirements
  • You will drive Salesforce platform management tasks such as building and maintaining reports, fields, page layouts, dashboards as well as other functions
  • You will work closely with sales, risk & anti-fraud, customer experience, and marketing leadership to establish, document and implement various CRM-related processes as well as own KPI reporting and dashboards
  • You will develop and manage profiles and hierarchies data quality and migration 
  • You will automate lead provisioning and distribution in Salesforce.com
  • You will provide and develop ad-hoc and ongoing reporting to business leaders
  • You will provide SFDC technical support and training

What we are looking for?

  • Minimum 2 years’ experience as SFDC Administrator working with Sales, Channel and Marketing functional areas
  • Certifications as a Salesforce.com Admin and App Builder, or other Salesforce.com Certifications - big plus!
  • Business Analysis experience in a high-tech (preferable software) company is desired
  • A Bachelor’s degree is preferred, or relevant experience will be considered
  • Strong analytical, and conceptual skills
  • Excellent verbal and written communication skills

Why work for SumUp? 


  • Be part of a welcoming community of more than 2,000 people from over 52 nationalities
  • Startup environment and small, cross-functional teams  
  • 50% employer-paid Medical, Dental, Vision Insurance and company-paid life insurance
  • FSA & 401K Retirement Plan (up to 3.5% employer matching when you elect to contribute up to 6%)
  • Paid vacation, sick days, and holidays immediately available upon hire
  • Ongoing access to professional development tools, job training, and industry conferences
  • Free on-site refreshments, snacks (fruits, cereals, nuts, etc.), and team meals
  • Fun company outings, team events, birthday lunches, yoga, happy hours, hikes, etc.

Apply now!

We're looking forward to meeting our next teammate! You can also choose whether to include a CV, your LinkedIn profile, a link to your github, tech blog, or portfolio – whatever you think will give us your complete picture.

You do not need to match every listed expectation to apply for this position. Here at SumUp, we believe that diverse perspectives foster innovation, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. 

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • Objectives & Key ResultsManagement
    • Contentful CMSCMS
    • SalesforceCRM
    • Marketing CloudEmail

Location

SumUp is located on Pearl Street in downtown Boulder with beautiful views of the Flatirons and access to restaurants, bars and public transport.

An Insider's view of SumUp

What’s the vibe like in the office?

Our SumUp Boulder office is full of collaboration! We work in an open environment and our team is cross-functional. SumUp is constantly growing and while being on this amazing journey we just enjoy learning from each other!

Mora

Head of US Customer Support

How do you collaborate with other teams in the company?

At SumUp, we are the ears and eyes of our organization. Other teams value our feedback and use it to make business decisions, improve the product, and make our merchants happy! Support Agents have opportunity to grow within the department and develop new skills that can lead to new opportunities within the company.

Zach

Customer Support Agent

How has your career grown since starting at the company?

SumUp USA is still small, so all the team members have a founder's mentality. We interpret this as the ability to be self-driven, think pragmatic, and do more with less. I have put lots of work into growing our business, and as our company grows, so does my team and my responsibilities!

Brian

Head of Performance Marketing

How do you make yourself accessible to the rest of the team?

Everyone is always welcome to approach me. We work in an open office with an open door policy and team members can always come to me with ideas and feedback.
Also, we discuss new initiatives and celebrate successes during the weekly all hands.

Jan

Managing Director

What are SumUp Perks + Benefits

SumUp Benefits Overview

SumUp is located on Pearl Street in downtown Boulder. Beyond the beautiful views of the Flatirons from our office we offer:

- Health, dental, vision and life insurance
- FSA & 401k retirement plans
- Immediately available PTO
- Startup vibes + cross-functional teams
- Weekly team events and milestone celebrations
- A rotating selection of free beer
- Free EcoPass for public transport all around Colorado
- One Outdoor/Powder Day a year! This is why we work in Boulder right?

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Bus Pass
Stocked Kitchen
Some Meals Provided
Parking
We offer employees Paid on-site garage parking.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
More Jobs at SumUp11 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Operations
Project Mgmt
Sales
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView SumUp's full profileSee more SumUp jobs