Salesforce Admin & Business Systems Analyst at Wurk

| Greater Denver Area
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Are you ready to plant roots and grow with a Denver-based company that is making a name for themselves? If so, we here at Wurk want to meet you! Wurk is the cannabis industry’s first all-in-one workforce management solution. We’ve created a dynamic system to manage payroll, HR, timekeeping, and tax compliance, streamlining operations and minimizing regulatory risk. Our responsibility is to protect the people and businesses of the cannabis industry so they can focus their energies on making social change in the world in which we live.
The Salesforce Admin and Business Systems Analyst will be responsible for the configuration, maintenance, and performance of our Sales and Marketing CRM systems, including Salesforce, SalesLoft, HubSpot, TalkDesk, and other business intelligence systems as needed. In this role, you will work with numerous departments including Sales, Marketing, Finance, Implementation, Compliance and Support to deeply understand the entire customer life cycle, identify key conversion points in the customer acquisition funnel, and build metric reports that allow management to make data-driven decisions. You will be responsible for managing our core Salesforce-based sales, support site, and knowledge base systems. This is a fast-paced position with the capability to help automate the many business processes that surround our SaaS application.
Responsibilities

  • Own the operation, performance, and optimization of the company’s Salesforce environment and its integration with other business systems
  • Collaborate with internal departments (Marketing, Sales, Support, Finance, HR, etc.) to ensure Salesforce environment supports internal needs relating to functionality and performance
  • Manage all daily administrative functions including user management, workflows, reports, dashboards and custom configurations
  • Work with stakeholders to build and maintain dashboards and reports that provide management with accurate metrics for B2B SaaS sales and marketing funnel
  • Understand and integrate data from a variety of inbound and outbound lead sources (i.e. tradeshows, website, BDR sales, list purchases, digital advertising, etc)
  • Maintain data hygiene and adherence to best practice
  • Proactively look for ways to track and optimize Sales and Marketing funnel reporting and analysis
  • Complete regular internal system/data audits and prepare for upgrades
  • Ensure system data integrity and integration with other systems (i.e. HubSpot).
  • Assist in implementing new processes and workflows

Required Skill Sets and Experience

  • 3+ years of hands-on experience with Salesforce Administration
  • Experience managing all administrative functions including user management, workflows, reports, dashboards and custom configurations
  • Strong understanding of Salesforce.com best practices and functionality
  • A demonstrated track record of improving processes and effectiveness of the Salesforce.com platform
  • Ability to see projects from both a big-picture and task-specific point of view
  • Aptitude and passion for metrics, data analytics, and data visualization
  • Strong project management skills
  • Ability to take sales processes and build data-driven and visual representations and reports
  • Comfortable in a fast-paced environment and capable of meeting short-deadline projects daily
  • Excellent attention to detail and willingness to pitch in when necessary
  • Bachelor’s degree in Business Administration, Management, Analytics, Operations, Economics, or related field
  • Salesforce Certified Administrator and experience with Communities is a plus.

What’s in it for you?

  • Work with one of the most amazing tech start-ups the industry has ever seen and be a part of an incredible team that’s going places and leading industry.
  • Apply your technical, project, and problem-solving skills to an evolving market
  • Work in colorful Colorado near the bustling heart of Downtown Denver and our gorgeous ballpark
  • Do you love dogs? So do we! (We’re dog-friendly!)
  • Collaborate with bright, fun, and goal-oriented teams in an open and lively environment
  • Reap the benefits of flexible PTO, and access to exciting industry events
  • Eligible to receive equity in Company
  • 1 Month Sabbatical after 4 years of employment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate laws.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • KronosDatabases
    • MasterTaxDatabases
    • ConfluenceManagement
    • SmartsheetManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

Ballpark is a lively area centered on Coors Field. Around the stadium, brewpubs and pizzerias mix with laid-back jazz clubs and rooftop bars.

An Insider's view of Wurk

What's something quirky about your company?

Wurk is great and quirky because we all get to learn a new industry and work with great prospects and clients while getting to know co-workers and participating in fun Wurk days like Ugly Sweater Day! Costumes are a seemingly regular requirement!

Angela

Strategic Account Executive

What does your typical day look like?

BUSY! But that is the beauty of a start-up there is so much opportunity to bring to the table.

Britta

People Operations Manager

How has your career grown since starting at the company?

They have empowered me and allowed me to support oncoming team members for success.

Lauren

Account Manager

How do you make yourself accessible to the rest of the team?

With our open office environment, it's easy to connect with the team and collaborate on projects. I encourage people to book time with me if they'd like to contribute to our marketing efforts or have questions about processes. We're fortunate to have approachable, friendly people that work hard while supporting each other.

Heather

Marketing Director

What’s the vibe like in the office?

I love it here at Wurk thanks to all the PUPPIES! While the bring your dog to work days are great, my favorite part about Wurk is the amazing, smart, hilarious, and all around awesome teammates who are always an energizing force and a good source of comic relief day in and day out.

Lisa

Implementation Consultant

What are Wurk Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month, on occasion.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
More Jobs at Wurk5 open jobs
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