Sales Trainer and Coach at pax8
Essential Responsibilities (includes, but is not limited to):
- Instructor-Led Training
- Schedules, manages, and facilitates new hire sales training sessions
- Assigns sales new hires to the appropriate eLearning courses during the first four (4) weeks of new hire onboarding
- Evaluates strengths and weaknesses of sales training programs and makes appropriate recommendations for the advancement of these programs
- Works with sales leaders to identify learning gaps and implement recommendations for improvements
- Stays aligned with business strategy and translates into employee training programs
- Assists with the creation of sales curriculum and sales enablement content for sales teams
- Determines current knowledge and skills with the sales organization and provides recommendations and appropriate training solutions
- Monitors progress of new hires, provides feedback, and coordinates remediation plan with sales managers
- Evaluates training content to determine effectiveness and communicate team results
- Remains current and up to date with product, services, internal tools and processes – and update new hire training content accordingly
- Coaching
- Observes and coaches new hire sales reps to ensure they are advancing their sales skills, product knowledge, and their ability to effectively manage their business. In the month following the completion of sales new hire training, coaches each new hire one-on-one with sales skills, role play, and assists with tools and processes
- Works with seasoned sales reps to record calls for use during and after new hire training
- Uses Commercial Tribe Connect (CT Connect) to listen on sales calls of new hires and to provide detailed feedback through the assessment maps within the tool, followed by a one-on-one coaching session
- Checks in with sales new hires and their co-pilots to confirm program is being executed as expected and to provide support as necessary
- eLearning Courses
- Works with the Curriculum Development (CD) team to develop new eLearning courses, including recording the training, helping with knowledge checks and knowledge assessments
- Obtains feedback from new hires on the eLearning courses and confirms learning outcomes
- Provides feedback to CD team on efficacy of eLearning courses, updates needed, and new courses required
Ideal Skills, Experience, and Competencies:
- Sales experience required
- Channel experience required
- Training experience preferred
- Proficient with MS Office suite
- Expertise with Adult Learning Theory concepts
- Expertise with sales tools like Salesforce and Outreach
- Expertise with curriculum development, learning management systems, and content management systems
Required Education & Certifications:
- B.S./B.A. degree in Business, Technology, Computer Science or Learning and Development; or equivalent work experience
Compensation
- Qualified candidates can expect a salary beginning at $85,000 or more depending on experience