Sales Support Specialist at Healthgrades

| Greater Denver Area
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The Sales and Client Support Associate within our Quality Solutions Business is a dedicated, comprehensive resource for the Quality Solutions Team to support sales of new business, client development and the delivery of contracted assets for Quality Solutions products. This includes Sales enablement, support for Lead Generation activities, creation and preparation of Sales materials, and general support for client onsite meetings. Additionally, this position will help provide deliverables for current clients and support the client management team. Finally, the position will support the annual Ratings Release process, creation of custom messaging for prospects and clients, and facilitating and tracking lead generation campaigns.

What you will do:

  • Be a subject matter expert across all Quality Solutions products
  • Support Directors of Quality Solutions (DQS) in creating Ratings Release materials for clients including Ratings review presentations, Star Ratings reports, and approved licensed messages
  • Support the creation of Sales presentations for prospects in conjunction with the DQSs, including conducting and documenting research about prospects
  • Support client onsite meetings by assisting DQS in client research, including client use of licensed achievements, updating status of client deliverable fulfillment, and preparation of presentations
  • Assist DQSs in the fulfillment of contracted marketing materials via the Workbook tool, including trophies, banners, posters, certificates, banner stands, and other related collateral
  • Support Lead Generation campaigns by managing collection and distribution of Lead Generation leads to DQS Team, as well as tracking results
  • Custom messaging research and creation for use in new and upsell sales opportunities
  • Assist DQS in customizing client press releases for all ratings releases
  • Tracking and reporting on contracted deliverables and marketing collateral including Salesforce reports and maintenance; assist DQS with Salesforce reporting
  • Assist the Ad Review process, approve standard messaging ads, track approvals, update Salesforce and maintain ad library
  • Support the Quality Distribution Center, including URLs for client use, FAQs, Infographics, award images, awards, and ratings methodology

What you will bring:

  • Bachelor’s degree or equivalent experience
  • Ability to multitask, set priorities, and manage time to complete tasks and meet deadlines
  • Strong communication skills both verbally and in writing
  • Experience with Salesforce and/or project management software, such as Workfront
  • Experience with Microsoft Office Suite including Excel, Outlook, and PowerPoint

Why Healthgrades?

At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and energetic work environment while setting the stage for your continued success.

  • Meaningful Work – empowering consumers with data to make the right healthcare decisions for themselves and their families
  • Changing the Game - evolving, fast paced culture with career advancement opportunities
  • Community Builders- partnering with local charity organizations and wellness initiatives
  • Robust Perks – generous PTO, 401k contributions, tuition assistance, entertainment discounts & more!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • SalesforceCRM

Location

Downtown Location- your favorite coffee shops, restaurants, breweries, and nightlife are all steps from the office, as well as transportation lines.

An Insider's view of Healthgrades

What are some social events your company does?

There are many opportunities to socialize, from ping-pong doubles to happy hours to volunteer outings. We also have monthly events such as Pizza Day, new hire socials and holidays to connect, win prizes, play games, or grab drinks. If you need a break from your desk, there are workspaces to lounge at with buddies and get the creative spark flowing.

Dan

Data Analyst

What's the biggest problem your team is solving?

Evolving consumer expectations are pushing doctors and practice owners to adopt convenient, on-demand delivery of services. Getting doctors to appreciate these changes and mature their business can be a struggle. We’re taking a data-driven, analytical approach to prove that meeting patients' expectations can be a big win for growing their practice.

Steven

VP, Product Management

What makes someone successful on your team?

Someone who is committed to continuous learning and knowledge sharing. Work becomes way more fun if you're willing to explore, test, learn, and iterate together!

Alli

Director, User Experience Design

What does your typical day look like?

I lead strategic development of data-driven marketing campaigns for our healthcare clients. The day-to-day involves a lot of problem solving, teamwork, and creative thinking from campaign development to market exit, and I'm motivated by new learning opportunities and collaboration each step of the way.

Lauren

Integrated Marketing Manager

What are Healthgrades Perks + Benefits

Healthgrades Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Culture
Volunteer in local community
Intracompany committees
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Mentorship program
Online course subscriptions available
Customized development tracks
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