Sales Support Specialist - Colorado at AMP Robotics

| Greater Boulder Area
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Sales Support Specialist, 10/21/2020

AMP Robotics is a pioneer and industry leader in artificial intelligence and robotics for the recycling industry. Every day, we’re working to reimagine and actively modernize the world’s recycling infrastructure. Headquartered and manufacturing operations in Louisville, Colorado, we build and deploy cutting-edge technology solutions that solve many of the central challenges of recycling to make it more efficient, cost-effective, scalable, and sustainable. 

We’re fostering an environment where talented, driven individuals can grow and create impact. We are looking for unconventional thinkers to join our mission; at AMP, your contributions have meaning and can spur change. With backing from top-tier investors including Sequoia Capital and recognition including Fortune’s Impact 20, Fast Company’s Most Innovative Companies, and Forbes’ most promising artificial intelligence companies in America, we’re always seeking ways to better our operations, raising the bar on innovation, and looking to collaborate and improve each day in what we do. Learn more at AMPRobotics.com.

AMP Robotics is hiring a Sales Support Specialist reporting to the Head of Sales Operations to focus on providing sales support to a team of Sales professionals aligned to their assigned portfolio of accounts within the North American sales organization.  This position supports new business growth and development by handling and coordinating administrative sales duties for core accounts.  This position nurtures relationships with B2B clients ranging from small/mid-market owner/operators to larger, regional enterprises and national accounts, in the recycling industry.

As our Sales Support Specialist, you will work to:

  • Provide administrative sales support to field and inside sales teams throughout the sales cycle to enable the sales process and drive revenue to meet sales targets and account objectives.
  • Coordinate and schedule sales meetings, partner visits, and demonstrations.
  • Partner with field sellers and internal departments to develop and revise templates, sales presentations, bids packages, including complex deal quoting and contracts (Non-Standard Terms).
  • Field incoming sales inquiries, coordinate information from internal resources to response to customer inquiries from assigned client/partner accounts or general sales inboxes.
  • Create and process NDA documents and Statements of Work in a timely manner​.
  • Support input of client/partner data in sales databases (i.e. CRM, Salesforce.com) and tools to ensure high levels of data integrity.
  • Coordinate sales handoff to Project Management Team for implementation.
  • Generate regular team or regional sales reporting and metrics for internal or external clients. 
  • Utilize internal sales processes to support departmental sales objectives, reporting requirements and goals to ensure organizational sales standards are met.

Supervisory Responsibilities: 

  • None.

The successful candidate will have:

Required:

  • 2 years of experience in a B2B sales environment, supporting field sales and/or managing multiple accounts simultaneously.
  • Ability to effectively and impactfully communicate and influence through telephone, email and other IT tools to maintain positive working relationships with clients.
  • Excellent PC skills; including use of the browser search engines, Microsoft365 (Word, Excel, PowerPoint), Calendar and Meeting software (Outlook, Zoom, Teams).  Use of contact management database programs such as Salesforce.com will be required. 
  • Experience with CRM, project management and sales tracking tools.  
  • Strong and demonstrated business acumen and savvy in technology. 
  • Extremely organized and able to manage multiple accounts simultaneously.
  • Excellent listening and communications skills, ability to communicate openly, transparently, and ethically. 
  • Demonstrated ability to collaborate with and support other team members to meet individual and team goals.
  • Previous working experience and knowledge of capital equipment or high-tech systems or HW solutions, waste management or recycling industry experience a plus.
  • Ability to understand large scale technology implementation and capital equipment deals a plus.
  • Demonstrated agility and ability to be adaptive, with a high willingness to learn.
  • Experience communicating and developing relationships with business owner/operators and senior leadership, and with decision makers/influencers across an organization.

Preferred: 

  • 4 years of relevant experience.
  • Experience selling capital equipment.
  • College degree.
  • Ability to work in a fast paced environment.
  • Microsoft365 (Word, Excel, PowerPoint), Calendar and Meeting software (Outlook, Zoom, Teams).  Use of contact management database programs such as Salesforce.com will be required. 

Education:

  • High school diploma or equivalent.

Experience: 

  • 2 years of experience in sales support.

Working Conditions/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Working Location(s): 

  • 1500 Cherry St., Louisville, CO

Travel Requirements: 

  • Less than 10% 

Affirmative Action/EEO Statement: 

AMP Robotics is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Company will be based on job openings, merit, qualifications, and abilities as required by the position. The Company does not discriminate, and does not permit its employees to discriminate against other employees, applicants, customers, or independent contractors because of:

  • Race
  • Color
  • Religion
  • Sex
  • Sexual orientation (including gender identity or expression, including a person's orientation toward heterosexuality, homosexuality, bisexuality, or transgender status, or PeopleCare’s perception thereof)
  • Pregnancy, childbirth, and related conditions
  • Marital status
  • National origin
  • Citizenship
  • Military or veteran status
  • Ancestry
  • Age (40 or over)
  • Disability (including genetic information)
  • Or, any other consideration made unlawful by applicable laws. 

Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, compensation, benefits, discipline, layoff, recall, and termination. 


Other duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We recognize that there is more to work than the day-to-day responsibilities. In addition to a collaborative, high-performing team environment, we’re pleased to offer competitive base salaries; medical, dental and vision insurance; a 401(k) plan; paid time off and sick time; flexible work hours; and the opportunity to quickly accelerate your learning and growth.

Salary & compensation information: $65,000-85,000 OTE depending on experience

Benefits information:

Full-Time / Salaried Employees

  • Medical - The company covers up to 85% of the premium of UHC Gold Choice Plus POS 1250 BP9K. Employees pay the difference in premium if they select a more expensive plan. Up to 25% for dependents. 
  • Group Life, AD&D – 100% paid.
  • Long Term Disability – 100% paid.
  • Dental Insurance – 75% paid. 
  • Vision Insurance* - 75% paid. 
  • Employee Assistance Program - Provided through United Healthcare.
  • Paid Vacation Leave – Accrues at a rate of ~4.31 hours (0.54 days) per pay period (2 weeks) starting day 1. Unused PTO carries over each year with a 1-year limit.
  • Paid Sick Leave – 64 hours per year, given in full on start date, refreshes on anniversary.
  • 401(k) retirement plan - (non-matching).
  • Seven (7) paid holidays – 7 company designated and 2 floating holidays.
  • Referral bonuses for staff positions.
Part-Time / Hourly Employees
  • Medical - The company covers up to 85% of the premium of UHC Gold Choice Plus POS 1250 BP9K. Employees pay the difference in premium if they select a more expensive plan. Up to 25% for dependents. 
  • Paid Vacation Leave – Accrues at a rate of ~4.31 hours (0.54 days) per pay period (2 weeks) starting day 1. Unused PTO carries over each year with a 1-year limit.
  • Paid Sick Leave – 64 hours per year, given in full on start date, refreshes on anniversary.
  • 401(k) retirement plan (non-matching).
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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • PythonLanguages
    • D3JSLibraries
    • AngularJSFrameworks
    • TensorFlowFrameworks
    • ROSFrameworks
    • Kubernetes Frameworks
    • MySQLDatabases
    • InfluxDatabases
    • SalesforceCRM
    • MailChimpEmail

Location

Nestled in the heart of a thriving tech park - complete with brewery and climbing gym! - and adjacent to the quaint downtown of Louisville, Colorado.

An Insider's view of AMP Robotics

What are some social events your company does?

Bringing our team together during Covid has been so easy because everyone genuinely cares about staying connected. We've hosted a socially-distanced trivia night in our parking lot with a drive-in sized projector screen, and have even run a few of our own cooking shows where people followed along from home and learned a recipe through video.

Russ

Office and Human Resources Manager

What's the biggest problem your team is solving?

Supporting remote systems in unforgiving environments across the world is hard work. It requires foresight from the initial stages of a project and a tight, honest feedback loop. I'm proud to be in a group focused on creative and proactive service solutions for our customers to increase the profitability of recycling. It's exciting work!

Chase

Robotics Operations Engineer

How has your career grown since starting at the company?

I've always wanted to contribute to something sustainable that I believed in and could be proud of. Working at AMP is a dream not only because I can see the immediate impact of my contribution but because it is a group of hard working, passionate, and lively people I love working with.

Siena

Quality Engineer

How do you empower your team to be more creative?

Innovation can come from any level. I try to provide the 30,000 ft view of the problem to solve and why it is important to the company's direction and success. I find this enables team members to look beyond the next steps and start to craft creative holistic solutions pairing perspectives to achieve innovative and creative solutions.

Mark

VP of Product

What makes someone successful on your team?

Recognize you have a lot to offer, yet also a lot to potentially learn—and be open to how and from who you learn, as well as how and who you can teach. Leading with respect for everyone’s different perspectives opens up so many ways we can unify them for the benefit of ourselves, our teams, and the customers we serve.

Maria

Production Team Lead

What are AMP Robotics Perks + Benefits

AMP Robotics Benefits Overview

AMP Robotics is an exciting place to work, and we have fun at the intersection of recycling, robotics, and artificial intelligence! The company offers employees benefits such as 401k, healthcare insurance, vision insurance, dental insurance, life insurance, short term disability coverage, and long term disability coverage. Many of these benefits extend to dependents as well.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Generous PTO
AMP offers two floating holidays that our team can use at their discretion throughout the year. Election Day is also a paid company holiday.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Our game room includes board games.
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Friday.
Parking
Pet Friendly
AMP welcomes well-behaved pets.
Recreational Clubs
AMP has a number of active social clubs, with outlets for those who like board games, gardening, fly fishing, hiking/climbing 14ers, and many more! We've hosted two virtual cooking demos this year.
Professional Development Benefits
Lunch and learns

Additional Perks + Benefits

Other stuff we do at AMP:

We recently introduced Zestful, an employee recognition tool. Our team members recognize each other for excellent work through Zestful, tying peer-to-peer recognitions to our core values. Team members accrue points in Zestful that can be used for rewards like HeadSpace subscriptions, meal kit deliveries, books, and even limited-run swag!

We leverage our engagement survey results at AMP. Gathering info from everyone on the team about what they want goes a long way so we can then execute on initiatives to continue to grow AMP in all the best ways.

And we have some pretty awesome weekly all hands meetings!

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