Sales Strategy & Operations Manager

| Greater Denver Area

Sales Strategy & Operations Manager
Job Type: Full time
Location: Denver, CO
Department: Sales Strategy & Operations

A distinctive Sales & Marketing opportunity at a career making SaaS company on the rise

RingCentral is a $860M SaaS company, consistently disrupting the $100B+ communications and collaboration space, with growth over 30% annually. Decades of legacy technology is due for replacement, with most companies taking a fragmented approach to modernization. This is the market opportunity and it's massive! RingCentral, a Magic Quadrant Leader now four/five years and counting, continues to pull ahead from both the SaaS pure-play pack and installed base incumbents alike (Cisco, Avaya, Microsoft to name a few).

Like our customers, you'll love using RingCentral – it changes the way you work! Taking productivity to a higher level, RingCentral brings Voice, Messaging, Meetings and Contact Center into a unified solution. With access from nearly any device, RingCentral is readily deployed across unlimited locations around the world.

We've brought top talent together to form the most formidable team in the space and we're now aimed at taking things to the next level with added elite management consulting talent. If you're truly ambitious, want make an immediate impact and have a seat at the GTM table, RingCentral is where you want to be. Instead of joining dozens, or even hundreds, of ex-consultants at Google, Facebook, Salesforce or a "hot" start-up in an over-funded space, why not stand out from the crowd at a career-making company?!

We run at a fast pace, have fantastic people and work in a truly collaborative, fun environment. We're located in the prestigious B&T building in uptown Charlotte, close to nearby shops and restaurants, yet with fresh food delivered for breakfast and lunch every day as an option for you.

The Strategy & Operations Manager for the Avaya Partnership will play a key role in driving the growth and productivity of our commercial sales teams globally. This role will report to the Sr. Manager, Sales Strategy & Operations and is part of a large team led by world class sales strategy & operations leaders.

Responsibilities & Strategic Deliverables

Partnership across Sales / Sales Operations, Marketing Operations, and Channel teams to develop data-driven growth acceleration strategies with focus on the Avaya Partnership. Identify and execute analyses, applying critical thinking to assess sales processes, summarizing insights and collaborating across the team to drive future initiatives. Monitor pipeline generation (Sales, Marketing, Channel) and sales engagement to formulate weekly updates. Partner with other managers to gather field leadership intelligence to identify opportunities for improvement. Contribute to and influence dashboard creation in support of strategic initiatives. Support, consult and execute on programs delivered to the sales teams, both in the US, UK and France. Travel up to 10% may be required.


  • Track record of working independently, following project plans, and leveraging consistent coaching and feedback.
  • Hands-on CRM experience - navigation, report creation & maintenance.
  • Proven aptitude for levering spreadsheets (MS Excel) to capture, manipulate, analyze & summarize data, including; formulas, charts, pivot tables, goal-seek & what-if scenario analyses.
  • Knowledge of sales process, lead generation and sales territory assignment concepts a plus.
  • Ability to analyze data, draw conclusions and present concise business summaries


  • 3+ years work experience in sales operations and its various pillars: support, analytics, systems and strategy.
  • Must be a SFDC power user
  • Superior problem solving and analytical skills
  • Ability to analyze data and summarize findings into usable, action-oriented messages, communications, and presentations
  • Excellent written, verbal communication and presentation skills
  • Flexibility, with the ability to adjust as needed, with a sense of urgency and a passion for new ideas.
  • BS/BA required

RingCentral, Inc. (NYSE: RNG) is the leader in cloud-based unified business communications, offering integrated voice, video and messaging for today's mobile, distributed business world. RingCentral eliminates the need for high-cost, technically complex on-premise phone systems. Combining a hosted, mobile, multi-extension business voice system with advanced messaging and web conferencing functionality, RingCentral simplifies communication. Headquartered in Belmont, California, RingCentral is dynamic, success-driven, team-oriented and committed to providing world class service. Have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark! RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM


We are located in the Denver Tech Center.

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that encompass working together and having fun!
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
Customized development tracks
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