Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

25%

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Part of Worldpay from FIS’s success and rapid growth is a result of our teams functioning like well-oiled machines that strive for continual improvement. Once we gain a new customer, our teams must work together seamlessly in order to deliver stellar service that gets our clients up and running as quickly as possible. Our Sales Operations team members are specialists in communicating our customers’ needs to the right teams at Worldpay from FIS, ensuring nothing but the best experience from sale to implementation and beyond.

What you will be doing

The Sales Process Leader heads a team dedicated to ensuring Worldpay from FIS is continuously improving our approach to sales and delivering products and services. He/She is laser-focused on keeping Worldpay from FIS competitive in a constantly evolving market. The team uses sales measurement models and other performance indicators to make recommendations in the way we design products, approach sales tactics, set pricing structures and run the overall sales process. The Sales Process Leader works across Commercial and functional stakeholders to create a smooth and efficient sales process for our end customers. By being critical in looking at our process from all angles, we can be proactive and anticipate changes we need to make in the business.

• Develops or uses sales measurement models and diagnostic tools to help identify sales performance indicators, key areas of opportunity and sales force training needs

• Recommends strategic priorities, sales performance metrics and sales effectiveness tracking methods to maintain and improve the company’s competitive advantage

• Sets strategy and manages performance of team under direct supervision

• Reviews end to end sales process in order to design, propose, and implement a revised process to improve cycle duration, win rates, and related revenue

• Builds, maintains and promotes positive professional working relationships with senior stakeholders across various functions

• Evaluates and recommends changes in sales incentive plans in line with analyses

• Helps develop and/or administers new training programs to fill competency gaps

• Draws on experience and current data to influence business partners and improve partner sales process/portfolio performance and best practices

• Demonstrates good judgment in selecting methods and techniques for obtaining solutions

What you bring:

• Success at interpreting a series of inter-related processes, patterns and data-points to solve complex business challenges

• Experience delivering results and recommendations to senior stakeholders in a clear, concise and engaging manner

• Ability to influence senior stakeholders and gain cross-functional alignment for strategic initiatives

• Ability to show and quantify how analysis has led to a positive impact on a business results

• Experience providing guidance, workload planning, and best practices for less senior colleagues in the team

• Highly skilled in managing complex stakeholder groups with varying perspectives and requirements

• Inquisitive and enjoys working with complex information

• Fascinated solving complex problems and identifying interesting trends and behaviours

• Strong attention to detail and accuracy

• Ability to multi-task whilst still ensuring work is always of the highest quality

• Bachelor's degree

• Strong MS Office experience, specifically Excel and PowerPoint; Salesforce CRM experience preferred

• Able to look beyond numbers to convert data into insight

• Ability to interpret complex business requirements, translate into analytical problems and deliver high value outputs

• Well-developed communication skills, able to tailor results into language appropriate for the audience

• Working in a consultative manner to help business managers and sales understand the commercial implications of business trends

Added bonus if you have:

• Strong independent problem solver with ability to prioritize workload in line with business needs

• Ability to look beyond numbers to convert data into insight

• Ability to interpret complex business requirements, translate into analytical problems and deliver high value outputs

• Experience from Big 4 Consulting or a tech/digital background

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• High exposure to senior stakeholders from across a variety of business organizations

• A modern, international work environment and a dedicated and motivated team

• The chance to work on some of the most challenging issues in financial services & technology

• Time to support charities and give back in your community

• Great work spaces with dedicated and motivated colleagues

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.