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Duda, Inc.
Duda is the leading web design platform for all companies that offer web design services.
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Sales Ops Manager

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Duda is the leading web design platform for all companies that offer websites to small businesses. We serve many types of customers, from freelance web professionals and digital marketing agencies, to SaaS platforms, all the way up to the largest hosting companies and online publishers in the world. 

We are looking for a Sales Operations Manager to work with our VP of Sales to build out our sales operations function. You will work across teams and with senior and executive staff to further enable our rockstar sales team to continue to exceed their quota and enable Duda’s continuing growth.

WHAT YOU WILL GET TO WORK ON

  • Serve as primary system administrator for Salesforce and provide strategic recommendations on how to best utilize Salesforce to optimize scalability
  • Utilize Salesforce and other systems to provide accurate, actionable forecasts 
  • Develop and administer sales compensation plans. Working directly with the CFO, you will create incentive plans to drive continued revenue growth.
  • Build and help to standardize business reporting for strategic analysis and internal business review
  • Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools 
  • Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with onboarding new sales talent 
  • Analytical and demonstrated ability to extract key business insights through data analysis.
  • Provide insight to the Head of Sales on sales motions, individual sales rep performance, trends, and areas for optimization.

WHAT YOU BRING TO THE TABLE

Required

  • 3-5 years of experience in Sales Operations
  • Experience running all aspects of Sales Operations
  • Serve as primary system administrator for Salesforce and provide strategic recommendations on how to best utilize Salesforce to optimize scalability

Preferred

  • Salesforce.com Administration certification
  • SaaS experience highly preferred. MarTech and AdTech experience a bonus
  • High-growth startup experience supporting sales teams 15 and above
  • Experience supporting and optimizing higher volume lead-based and targeted account-based sales motions
  • Experience in Hubspot and marketing ops experience nice to have
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Steven Carroll
VP of People & Talent
DEDICATION TO DEI
Embracing diversity by putting people first
As a global company with seven offices spread across four continents, Duda includes a variety of cultures, customs and ways of working. The company’s focus on people is central to its DEIB strategy. That strategy, according to Carroll, starts with how Duda hires and promotes in ways that ensure diversity at all levels and geographies of the business. It also gets as granular as programs like Beyond the Tech — where Duda celebrates team members’ individual interests as diverse as mixology, the history of Pride, and Gabriel Garcia Marquez’s novel “100 Years of Solitude.”
As a global company with seven offices spread across four continents, Duda includes a variety of cultures, customs and ways of working. The company’s focus on people is central to its DEIB strategy. That strategy, according to Carroll, starts with how Duda hires and promotes in ways that ensure diversity at all levels and geographies of the business. It also gets as granular as programs like Beyond the Tech — where Duda celebrates team members’ individual interests as diverse as mixology, the history of Pride, and Gabriel Garcia Marquez’s novel “100 Years of Solitude.”
We’ve implemented DEIB educational programs that build a culture of welcoming and encouraging employees to bring their full self to a work.
Sofia Ozelkan
Manager, Technical Account Management
PROFESSING GROWTH
Encouraging collaboration by elevating colleagues
Promoting personal and professional growth is a big part of the Duda’s culture. Ozelkan said that at Duda, managers help team members to build individual growth goals, realize development opportunities through programs like Duda’s continuing education stipend, and articulate short-term and long-term career plans. Transparent and dedicated career tracks help employees actualize their goals. And the ability to train cross-functionally and move throughout the organization helps ensure no one becomes stuck.
Promoting personal and professional growth is a big part of the Duda’s culture. Ozelkan said that at Duda, managers help team members to build individual growth goals, realize development opportunities through programs like Duda’s continuing education stipend, and articulate short-term and long-term career plans. Transparent and dedicated career tracks help employees actualize their goals. And the ability to train cross-functionally and move throughout the organization helps ensure no one becomes stuck.
We want individuals to build the skills and experience they need to move into other roles and grow professionally.
Oded Ouaknine
Chief Customer Officer
Come together
Collaboration builds culture
Ouaknine, founder of Duda's Colorado office and leader of the company’s global technical support, strategic account management and customer education teams, said the location fosters cross-team collaboration. Business development reps work closely with sales professionals to build customer onboarding plans. Account managers work with product and support specialists to better serve and grow their customers’ businesses. And according to Ouaknine, employees across the organization are encouraging, approachable and eager to not only help, but also learn from one another.
Ouaknine, founder of Duda's Colorado office and leader of the company’s global technical support, strategic account management and customer education teams, said the location fosters cross-team collaboration. Business development reps work closely with sales professionals to build customer onboarding plans. Account managers work with product and support specialists to better serve and grow their customers’ businesses. And according to Ouaknine, employees across the organization are encouraging, approachable and eager to not only help, but also learn from one another.
Our folks are always approachable and eager to assist one another. Duda team members often express appreciation for being supported both in their roles and in their careers as a whole.

What are Duda, Inc. Perks + Benefits

Duda, Inc. Benefits Overview

We are an agile, creative team who are supportive of each other and like to have fun while working hard. Whether it’s conquering 14ers, having a pint at a local brewery after work, or going for bike rides, we are always looking to explore fun new activities together. Duda offers top-tier health benefits, 401k, company stock options, tons of snacks and drinks, on-site lunches, an education reimbursement fund, unlimited PTO/vacation, and work-from-home days.

Culture
Volunteer in local community
Duda is involved in many community activities, from hosting and sponsoring a youth leadership and entrepreneurship program to local volunteering food banks, elderly people and professional meetups.
Partners with nonprofits
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Mandated unconscious bias training
Hiring practices that promote diversity
Duda's People Team ensures that hiring procedures are free from biases related to a candidate's age, race, gender, religion, sexual orientation, and other personal characteristics.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Duda offers a dental plan with a wide network and orthodontia coverage.
Vision insurance
Duda’s vision plan is free of cost for employees and low cost for added dependents. It includes a wide network for coverage.
Health insurance
Duda offers a variety of health insurance options, including a PPO, HMO and a High Deductible HSA plan.
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
New parents receive a total of 16 weeks of paid leave (12 at full pay and an additional 4 at 60%). Family time is super important to us.
Family medical leave
Need time to care for a family member, we have you covered with our Family Leave coverage.
Company sponsored family events
We regularly host events where employees are welcome to bring their partners and kiddos, from company picnics (Duda style) to baseball outings and everything in between!
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Employees can take paid time away to rest up and recover when they are sick, we've got your back.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Duda provides catered lunches Tuesday through Thursday. Light breakfast also included!
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
We love furry friends! Our office is dog friendly, so bring Fido with you when you come to work!
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education stipend
We support you continuing to learn! We provide an annual education reimbursement stipend of up to $500 for you to use in pursuit of your continued learning.
Online course subscriptions available

Additional Perks + Benefits

We are an agile, creative team of individuals who are supportive of each other and like to have fun while working hard. Whether it’s conquering 14ers, sharing a pint at a local brewery after work, or going for a bike ride, we are always looking to add whatever fun you’d like to bring to the table as well. Duda also offers top-tier health benefits, 401k, plenty of snacks and drinks, on-site lunches, an education reimbursement fund, unlimited PTO/vacation, and a hybrid schedule.

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