Sales Operations Specialist

| Greater Denver Area
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Who we are...

Connecting people in a more meaningful way is not just what BombBomb’s software delivers - it’s what drives our teams every day. Through simple, personal video, we aim to Rehumanize communication. Our team is resourceful and intelligent. Competitive and collaborative. Fun-loving and tenacious. We’re close-knit and love adding new talent to the mix. If you are seeking a dynamic workplace and new challenges, we want to hear from you!

Who we're looking for...

The Sales Team at BombBomb is responsible for the acquisition, growth, and success of BombBomb’s customers. We’re responsible for everything from the creation of the lead, awareness of our product, education, eventual negotiation and close of the deal, and then the expansion of the customer. We measure success through a number of key performance indicators such as conversion, average deal size, time in stage, and retention and churn. As our business grows, so grow our efforts to expand our reach in our target markets and support our customers in achieving their desired outcomes.

The Sales Operations Specialist is a technically minded role on the Sales Team that assists with the tools, systems, processes, and measures that promote growth. They have ownership of a number of Sales tools and provide reporting support for the team. They will partner closely with the Sales leadership team and collaborate with IT, IS, BI, and Data teams.

What you will do...

  • Manage the Sales tool stack, including:
    • Salesforce
    • Chorus
    • Outreach
    • Qualified
    • Clearbit
  • Manage, design, and launch processes, workflows, and automations that drive internal efficiencies. Monitor and optimize the implementation and functionality of these tools. Stay current on feature releases and advise the business on deriving value from the tool stack. Resolve issues that arise with tech stack partners, and partner with IS and IT to vet and renew tools for the business.
  • Partner with Business Intelligence and Data teams to develop and ensure accurate reporting and metrics (such as individual performance, pipeline, reporting) and assist in the measurement and visibility of key performance indicators for the Sales Team. 
  • Provide support as needed to IT, IS, and BI as a representative of the Sales Team.
  • Manage important projects.

How you'll do it...

Embody BombBomb’s core values: Relationships, Fun, Humility, Flexibility and Service

  • Efficiency: Able to produce significant output with minimal wasted effort.
  • Analytical Skills: Able to structure and process qualitative or quantitative data and draw conclusions from it to improve process and performance.
  • Intelligence: Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information. 
  • Persistence: Tenacity and willingness to go the distance to get something done.
  • Enthusiasm: Exhibits passion and excitement over work. Has a can-do attitude.
  • Communication: Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including email. 
  • Listening Skills: Lets others speak and seeks to understand their viewpoints
  • Teamwork: Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship. 
  • Attention to detail: Does not let important details slip through the cracks or derail a project. 

Our ideal candidate will be or have...

  • 2+ years of experience hands on in a production Salesforce environment
  • Salesforce Admin Certification a plus
  • Previous experience with Outreach and Sales enablement software
  • Knowledge of SaaS Sales environment and customer life cycles 
  • Project management experience
  • Good technical skills, but not necessarily programming experience
  • Ability to interface with stakeholders to further define requirements and implement solutions
  • Impeccable communication in all forms
  • Your unique strengths - if you don't match everything we're looking for, tell us why you'd be a great fit in your cover letter. 

Compensation:

The salary range for this position is $60,000 - $90,000 annually. Final compensation for this role is determined by a variety of factors, such as a candidate's relevant work experience, skills, certifications, and geographic location. 

BombBomb Benefits Package Includes...

  • Excellent Medical, Dental and Vision Benefits for you and your family (2 PPO + HSA option)
  • Flexible Paid Time Off program
  • 8 paid holidays
  • 401k Plan with employer match
  • Annual Education / Development for your career growth
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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • JavascriptLanguages
      • PHPLanguages
      • ReactLibraries
      • Node.jsFrameworks
      • RedisDatabases
      • Google AnalyticsAnalytics
      • IllustratorDesign
      • PhotoshopDesign
      • SketchDesign
      • AsanaManagement
      • SalesforceCRM
      • MarketoLead Gen

    Location

    BombBomb is in the heart of downtown Colorado Springs. We are in walking distance of great food, drinks, and entertainment - with amazing views!

    An Insider's view of BombBomb

    What’s the vibe like in the office?

    The vibe at BombBomb is high energy and fun! Since our company is growing rapidly, employees are highly motivated and driven. One of our core values is fun, and that's just what we do all day long! Whether it's through our work or a game of ping pong, the office is always full of life.

    Abby

    Customer Success Manager

    What projects are you most excited about?

    The projects that excite me most are ones that involve creative problem solving and collaboration with other people. I work with a ton of talented people and they are always willing to help me out and answer my questions, if I am improving, the team is improving. I’m constantly learning new skills because of the people around me.

    Mattea

    Marketing Scrum Master

    What makes someone successful on your team?

    A good sense of humor! Helping clients all day is one of the best parts of my job, but sometimes we need to let off some steam. You can always tell you're walking by Customer Success by the laughter and camaraderie.

    Relationships and fun are two of the core values of BombBomb, and my team is a shining example of both.

    Erin

    Customer Success Associate

    What is your vision for the company?

    We’re on a mission to rehumanize how you communicate. Most business communication is done through outdated, plain-text email. BombBomb changes that by making it easy to record, send, and track videos with the tools you use every day. If you want to help us and our customers rehumanize the planet, BombBomb would love to have you.

    Rebecca

    VP, Partnerships

    How would you describe the company’s work-life balance?

    Work-life balance is something that is taken very seriously among my team here at BombBomb. I am encouraged often to not burn myself out and to find my own pace. Leadership is aware of how important mental health is and how it drastically improves happiness in the workplace. At BombBomb, your family always comes first.

    Conner

    Deliverability Anaylst

    What are BombBomb Perks + Benefits

    BombBomb Benefits Overview

    BombBomb offers health / dental / vision insurance, flexible PTO and paid holidays, a 401k plan with company match, Short / Long term disability, and company paid life insurance. There are countless perks, including company sponsored lunch on BombBomb Friday, great beers on tap, professional development opportunities, and paid volunteer time.

    Culture
    Volunteer in local community
    BombBomb sets aside philanthropic paid time off for every employee to volunteer to support causes they are passionate about.
    Partners with Nonprofits
    BombBomb has established partnerships with Non-profits in our local community, such as Mary's Home and Springs Rescue Mission.
    Friends outside of work
    Eat lunch together
    Intracompany committees
    BombBomb has the People Team with 3 pillars - Values in Action, Diversity & Inclusion, and Fun & Events. Participation is on a volunteer basis that rotates. This team fosters and builds the culture!
    Daily sync
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Pair programming
    Open office floor plan
    Diversity
    Unconscious bias training
    Diversity manifesto
    Hiring Practices that Promote Diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability Insurance
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Life Insurance
    Pet Insurance
    Wellness Programs
    Mental Health Benefits
    Retirement & Stock Options Benefits
    401(K)
    401(K) Matching
    Child Care & Parental Leave Benefits
    Remote Work Program
    Family Medical Leave
    Vacation & Time Off Benefits
    Generous PTO
    Paid Volunteer Time
    Paid Holidays
    Paid Sick Days
    Perks & Discounts
    Beer on Tap
    Casual Dress
    Company Outings
    Game Room
    Some Meals Provided
    Happy Hours
    Parking
    Relocation Assistance
    Fitness Subsidies
    Professional Development Benefits
    Job Training & Conferences
    Lunch and learns
    Cross functional training encouraged
    Promote from within
    Mentorship program
    Continuing Education stipend

    Additional Perks + Benefits

    Fridays are the bomb at BombBomb! We enjoy lunch as a team every Friday and celebrate newcomers and people living out the core values. The winner gets two weeks in the corner (truly) Awesome Office. There is a walking/biking trail just steps away from our office and you can be IN the mountains within 15 minutes. The million dollar views of Pikes Peak keep us inspired and energized. We're always learning and growing so lunch-n-learns are common - we discuss everything from how to be an authentic leader to the magic of a true Customer Success experience and selling like a boss. Also, #HACKWEEK is legit and our developers wow us every time with their innovative creations.

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