Sales Operations Specialist at Alto Pharmacy

| Greater Denver Area
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About Alto

We’re building a new kind of pharmacy to cure one of our healthcare system’s most startling ills: over 50% of prescriptions are never picked up. Because staying on track with doctor’s orders requires more than just delivering pills, we’re managing everything from insurance logistics to pricing, late-night questions to supply chain, and anything else that could stand in the way of effective treatment. Our more than 800 employees are dedicated to fulfilling medicine’s true purpose: to improve the quality of life for everyone who needs it. We’ve filled over 1 million prescriptions to date. To aid our calling, we’ve raised $354 million in funding, and we’re on track to achieve $1 billion in annual recurring revenue (ARR) by 2021. Join us as we prove just how much a pharmacy can deliver.

About the Team

The Sales Operations Specialist will play an essential role in shaping and enabling our sales team to be as efficient and productive as possible. They will gather and organize data from multiple sources, including Salesforce, to generate in-depth customer insight to enhance sales productivity. They will also establish a repeatable model to deliver information and insight, including emerging problems, inefficiencies, and other challenges. They will help shape and drive our Sales Ops programs to increase sales productivity, operational efficiency, and revenue.

We're looking for a highly analytical and collaborative candidate, a multitasker with excellent communication skills, and preferably someone with experience working cross-functionally within a Business to Business (B2B) sales environment. This position will report into Sales Ops GTM Strategy & Analytics.

Accelerate your Career as You:

Gather and Organize Data

  • Track, maintain, and design new reports as needed for our reporting processes, including leads, opportunities, pipeline, productivity, and forecasting
  • Build repeatable processes and reporting to enable sales leaders and reps with critical operational and performance data related to sales strategy and execution
  • Collaborate cross-functionally to ensure consistent reporting standards and processes

Improve Sales Processes

  • Own analysis of sales trends and performance to identify greater efficiencies and better manage and understand bottlenecks and inconsistencies throughout the entire sales process
  • Assess client and sales trends, feedback, and market factors, and bring insights to the leadership team
  • Continuously shape and articulate our strategy for provider segmentation, targeting, and positioning

Manage Special Projects 

  • Collaborate with Sales, GMs, finance, marketing, and other cross-functional stakeholders on strategic projects and analytical requests to increase sales productivity, operational efficiency, and revenue
A Bit About You:

Minimum Qualifications:

  • Four years of relevant work experience (Sales Ops, Analytics, Finance, Strategy)
  • Strong proficiency with SQL and BI tools like Tableau or Looker
  • Basic understanding of Salesforce or comparable CRM
  • Basic knowledge of standard sales operations processes (sales process, account management, analytics, and reporting)

Preferred Qualifications:

  • 4+ years of dedicated Sales Ops experience
  • Experience with Salesforce or comparable CRM reporting and dash boarding
  • Experience developing sales operation processes and reports (customer segmentation, sales forecasting, territory planning, pipeline analysis)
  • Experience in a B2B sales environment

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AsanaManagement
    • JIRAManagement

Location

Golden Triangle area just south of downtown Denver

An Insider's view of Alto Pharmacy

How would you describe the company’s work-life balance?

Work/life balance is definitely encouraged at Alto! I never have to think about work on my weekends, and my boss has even reminded me that I haven't taken a vacation day in a while and to be sure to use some or take a long weekend.

Scott Carmichael

Software Engineer, Infrastructure

What projects are you most excited about?

I am excited about empowering our data scientists to perform both ad-hoc and repeatable analysis using our Snowflake data warehouse (loaded via dbt + Airflow). Our business users are leveraging the same reliable data sources to gain insights via Looker. Most rewarding: we are actively using data in our mission to fulfill medicine’s true purpose.

Doug

Software Engineer, Data Engineering

How does the company support your career growth?

Alto enables me to work on projects I find interesting and technically engaging. I’ve been able to work on a variety of projects ranging from integrating our pharmacy management software with external EHR systems to setting up a modern data infrastructure from scratch.

Le Qi

Software Engineer, Data Engineering

What is your vision for the company?

It’s really easy to assume that Alto Pharmacy just delivers medications, but it goes beyond this when you have patients who are bed bound or who don’t know how to navigate the medical field by themselves. We support you in navigating this tricky realm, we ensure that adherence is more feasible, and the healthcare experience is transparent.

Gloria

Patient Care Lead

What are Alto Pharmacy Perks + Benefits

Alto Pharmacy Benefits Overview

As an employee of Alto Pharmacy, we couldn’t be effective in achieving our mission without you. That’s why we’re continually looking for ways to enhance your employee experience, with benefit programs and perks that allow you to be successful in your work. Whether it’s caring for your loved ones, staying healthy, or creating opportunities for a better work-life balance, we want to provide you with meaningful support mechanisms.

Culture
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Diversity Program
Cross functional training encouraged
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