Our Company:

PopSockets LLC, based in Boulder, Colorado, designs, manufactures and sells innovative lifestyle products. Our flagship product, the PopSockets grip, was invented by philosophy professor David Barnett, with the first grip sold on PopSockets.com in 2014. Our product is a collapsible grip and stand that provides secure one-handed holding for any mobile device. Customizable, re-positionable, and fun to pop, PopSockets products embody the company's mission to create empowering, personal, and magical products.

The Role

As a member of the PopSockets Sales team, the Sales Operations Specialist is responsible for managing strategic partner relationships with key accounts. This role will work cross functionally to support all stages of the sales cycle from product development, channel market launch, and product exit strategy.  This person will be the account operations expert.

Responsibilities

• Knowledgeable on daily, monthly and quarterly account business objectives, and internal systems.
• Improve, implement and develop process to drive continued account productivity and operational efficiency.
• Manage daily operations including inventory, forecast, on time delivery, scheduling, process compliance and selling opportunities.
• Host collaborative planning, forecasting, replenishment calls and weekly touch base calls with external account planners and buyers.
• Drive account performance indicators and sales goals.
• Support strategic product lifecycle account planning.
• Manage multiple project schedules with many moving parts.
• Represent PopSockets at tradeshows and other industry facing events.
• Work closely with Sales Leadership to support sales initiatives.
• Proactive communication with outside partners to ensure all communication points are aligned.
• Professional communication including written, verbal and presenting.

Requirements

• 3-5 years sales operations experience
• Strong excel experience
• Familiarity with order maintenance (ERP, CRM, etc)
• Possess problem solving, attention to detail, and analytical skills
• Must be a self-starter that shows ownership and commitment to the job
• Demonstrated ability to maintain confidentiality of information, exercise good judgment and discretion in handling and disseminating information
• Roll up the sleeves, action-oriented mindset to have an impact in a fast-paced, rapidly-changing growth environment
• Sense of humor, personal integrity, and appreciation for the power of teamwork