Job Responsibilities and Priorities

• Outline, document, and improve sales processes from A to Z
  
  • Lead Generation through Navigator
  • Lead follow up and contact strategy
  • Collate and sequence additional email templates
  • Existing and resuscitation account engagement

• Develop Policy Documents for sales organization
  
  • Rules of engagements for leads
  • Guidance for OS vs IS account ownership
  • SOP for contact strategy, SF documentation

• Reporting
  
  • In month lead to account conversion rate by rep
  • Lead to demo, lead to FTB
  • Conversion by source: Navigator, Web Form, Huron
  • Takeover and enhance existing team reports
    • Daily Scoreboard
      • Add teams
    • Pipeline / Resuscitation Report
    • Ad hoc reporting
    • Compensation and quota tracking

• Build out training and development program
  
  • Enhance current playbook with process documentation
  • Build out new hire schedules, onboarding plans
  • Facilitate training's, along with SMs and SAEs

• Systems Management
  
  • Ownership and distribution of Navigator licenses
  • Ownership and distribution of Join Me licences
  • Ownership of Hoopla

• Recommendations to help scale team
  
  • Sales enablement tools
    • Assist with onboarding
  • Lead gen effectiveness

• Build out Sales Operations org as team scales