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Sales Operations Manager

| Greater Denver Area

Company Description

Zen Planner serves over 7,000 businesses in the boutique fitness, yoga, martial arts and affiliate gym space, providing business owners everything needed to run a successful gym, school or studio. Zen Planner was acquired by Daxko in 2017 and our best-in-class software is backed by team of nearly 100 likeminded fitness fanatics, outdoors enthusiasts and techies. Zen Planner has received several recognitions for its incredible culture, including Outside Magazine’s Best Places to Work five years in a row, Top 100 Digital Companies in Colorado and Best and Brightest Companies to Work For, to name a few.

Job Description

Zen Planner is, first and foremost, a community built around a belief that the boutique fitness industry is one of the strongest drivers for holistic health in our society, and no company or group of people is in a better position to grow this industry. It’s us, and we’re going after this.

As a Sales Operations Manager for Zen Planner, you will support our team to hit our short- and long-term revenue objectives. You will manage support functions essential to sales force productivity, including planning, reporting, budget setting and management, sales process optimization, sales job design, sales training and onboarding, sales program implementation, and recruiting of sales talent.

You will also...

- Build, standardize, and maintain high levels of quality and accuracy around strategic reporting and internal business review including:

  • Monthly sales reporting package
  • Quarterly Board Package
  • Sales incentive programs, updating performance, reporting, and communications to drive success
  • Refine customer segmentation, assist with territory management, and help support the renewal / upsell program
  • Partner with marketing to refine lead qualification process, analyze and report on campaign performances with dashboards

- Own the end-to-end process of tracking sales funnel and operational metrics; delivering regular insights to the business
- Provide insights into data trends and recommend actions based on strategic objectives, forecast, or performance metrics
- Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with new team member onboarding.
 

Enhance productivity by simplifying both internal and external sales processes.

- Act as a liaison to the SFDC team:

  • To identify sales process bottlenecks and create new streamlined procedures
  • Recommend and prioritize specific actions to create a more productive sales rep experience, increase performance, and remove inconsistencies.

- Implement enabling technologies to the field sales team and optimize effectiveness of Zen Planner’s technology investments including:

  • Administrate sales commissions tracking
  • Administrate Daxko’s sales “BI” tool
  • Support the CPQ integration with SFDC and update prices as they change

- Proactively identify, prioritize, and measure sales process quality and recommend and execute changes to maximize results

- Work with sales management, Finance, and HR to build sales compensation and sales incentive programs to drive productivity and execution.

- Build a peer support base and work across teams and collaborate with key management personnel to achieve objectives

- Propose, support, and direct company key imperatives and initiatives

- Provide feedback to the various stakeholders on marketplace issues, successes, and concerns pertaining to long-term renewals.

- Gather data and prepare reports and/or presentations. Data may come from internal and/or external sources.

- Compile, analyze and summarize statistics and information in highly complex graphical presentation formats. 

Qualifications


  • Four-year college degree, or relevant business experience required
  • 2-3 years of demonstrated success in a sales management or operations, FP&A, or business operations role.
  • Advanced “BI” tool and Excel skills for reporting and data analysis
  • Proven track record of change management in a fast-paced, results driven environment.
  • Proficient in data entry and reporting within Salesforce.com.
  • Must be innovative and make substantial individual, strategic and tactical judgments and recommendations
  • Must be able to work with associates in multiple roles and with all levels including senior management.
  • Proven ability in assembling, compiling, analyzing and summarizing data.
  • 25% interoffice travel is required


Additional Information

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:

  • Flexible paid time off 
  • Affordable health insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • Casual work environment
  • Plenty of free food and caffeine

All your information will be kept confidential according to EEO guidelines.


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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • BootstrapLibraries
    • webpackLibraries
    • SpringFrameworks
    • Spring BootFrameworks
    • Microsoft SQL ServerDatabases
    • DynamoDBDatabases
    • SalesforceCRM

Location

We are located in the Highlands Ranch Town Center with many restaurant and shopping options! It is adjacent to the Civic Green amphitheater & library.

What are Zen Planner Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $7500 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for the primary caretaker. Acme Co. also provides 2 weeks of leave for the secondary caretaker.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Eligible employees get 20 days of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Fitness Subsidies
Zen Planner reimburses its team members up to $75 per month for monthly dues or fitness class fees.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

$75 per month fitness reimbursement. 4-week paid sabbatical program. Onsite fitness room with free weekly yoga classes (taught by our very own team members!). Friday team lunch, fresh fruit and healthy snacks available (along with the occasional doughnut run).

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