Sales Operations Manager at Vertafore

| Greater Denver Area
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Seeking a service-oriented leader who is the driving forcebehind the sales team's (Sales Executives and Account Managers) productivity. The Sales Operations Manager will beresponsible for enabling and ensuring the highest level of productivity perseller. This role will partner closelywith all departments to remove roadblocks and continually deliver efficienciesfor the sales team by advocating and fostering a sales focused culture withinthe company.

The ideal candidate will have experience with salesoperations specifically focused on CRM support, deal support, productivity toolsupport, sales training/enablement and process and policy management. Additionally, excellent verbal communicationskills and the ability to be viewed as a trusted advisor by sales are requiredto perform the role.

The leader we are looking for has the complete package –always striving to serve, results oriented, full of integrity, and possessstrong attention to detail.


One-touch resource for sales, responsible forliaising with all departments on behalf of sales

Own end-end process and conversion ratesthroughout sales funnel and deliver insights for improved effectiveness

Direct sales pipeline, forecasting andperformance metrics processes and reporting

Partner closely with Finance to support designand administration of sales compensation, sales reporting and quota setting

Design and manage sales territories includingadministration of account assignment and team design, including salesforcestructure to support the design

Develop, document, communicate and maintainrules of engagement and sales processes

Support development of and ensure compliancewith published deal and approval policies. Be a sales advocate & partner tointernal organizations to understand contract requirements.

· Partner with sales reps and marketing to refinelead qualification process, analyze and report on campaign performances withreporting and dashboards.

· Collaborate with impacted parties to generateacceptable documents to facilitate deal closures.

Work with the sales team and managementpersonnel to identify process improvement and/or sales training opportunities.

Develop and manage sales On/Off Boardingprocess.

Meet or beat published service level agreements.

Special projects as needed.


Demonstrated success in a sales operations, service/businessoperations, or similar role.

· Ability to understand high-level salesstrategies, translate them into system and process requirements, and ensurelocal execution and business impact.

· Analytical and demonstrated ability to extractkey business insights through data analysis. Proven Salesforce subject matterexpert with experience creating reports, optimizing processes, training newhires and developing/managing dashboards.

· Previous deal desk and/or revenue recognitionexperience.

· Ability to manage multiple priorities and tasks;proven strong organizational and project management skills in a fast-pacedenvironment.

· Track record in driving change and removinghurdles in fast growth organizations by working cross-functionally withMarketing, Finance and IT.

· Excellent written and verbal communicationskills, including presenting to C-level executives Agile, self-starter who canwork independently and collaboratively.

· Advanced Excel skills with a strongunderstanding of Salesforce, other CRM applications and email marketingstrategies.


· Bachelor's degree in a technical orbusiness-related field.

· 5+ years of experience in sales operationsand/or business systems preferably in a software/technology business.

· Experience building and/or managing a salesoperations team a plus but not required.



· Up to 25% travel (1 week per month)

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases


Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Vertafore offers opportunities to join several committees, including Women of Vertafore, LGBTQ+, etc.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental Benefits
Our dental plan covers $1500 of expenses per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health Insurance Benefits
Vertafore offers three different health plans to meet the needs of our employees.
Life Insurance
Life insurance is equal to 2 times an employee's annual salary.
Pet Insurance
We offer a Pet Insurance plan through Nationwide.
Onsite Gym
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Retirement & Stock Options Benefits
401(K) Matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provides 6 weeks of leave for the secondary caretaker.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Vertafore hosts company outings annually.
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Stocked Kitchen
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some Meals Provided
We provide free breakfast on Mondays and Fridays.
Happy Hours
Recreational Clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
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