Sales Operations Analyst
About Conga/Apttus
Our new company was created on May 7, 2020 with the merger of Conga and Apttus. The combining of these two companies creates a leader in mission-critical business process solutions, allowing both small and large companies to modernize their business processes.
Together, the new Conga is poised to provide the most complete offering in the market to digitally transform the foundational elements of business -- documents like quotes, contracts, and the processes that surround them -- to achieve commercial excellence.
For more information on the new Conga, please visit our newsroom at:
https://conga.com/press-release/apttus-conga-form-new-technology-leader-to-digitally-tranform-commercial-operations
Our shared values: The Conga Way
A successful candidate will embody the essence of a Conganeer through demonstration of critical behaviors of The Conga Way:
- Embracing an Entrepreneurial Spirit
- Achieving Together
- Championing the Customers
The Conga Way is a core element of the Culture and Talent focus at Conga. This philosophy shapes the personality of our organization, defines how we show up every day, and provides clarity about how we work together.
Position Description
The Senior Sales Operations Analyst role will work extensively with the sales team to provide field operations and partner operations support. You will be responsible for providing direct support to the Sales Team.
The role requires you to assess and learn quickly, pick up new concepts, and develop processes per business needs while adapting to rapid changes in the growing business and maintaining a positive attitude and upbeat outlook in a rapidly changing environment. Strong sales facing experience and being proactively driven with the ability to juggle multiple tasks in a cross-functional, fast-paced environment are key success drivers for this role.
This position will additionally partner with the business systems team to understand the regional business challenges they are facing, work with them to identify the best ways to remove obstacles and boost productivity. You will dig deep into the current processes, issues, and systems set up to identify, analyze and propose viable alternatives to the current state.
Responsibilities:
- Provide operational support to the sales team including territory and pipeline management
- Be a highly organized team player who is passionate about partnering with our sales teams to support them with forecasting, territories, compensation plans, commissions and CRM hygiene
- Coordinate with assigned segment to run annual and monthly forecasts as well as pipeline reviews
- Partner with IT on improving the Salesforce and Clari instances
- Ensure collaborative and effective communication with sales and cross functional teams including but not limited to IT, accounting, marketing and finance
- Help monitor Salesforce data quality and run cleanup projects as necessary to ensure data integrity
- Participate in integration activities of Apttus and Conga
- Create and run reports for sales executives and sales management
- Complete ad hoc Sales Operations projects and analysis as required
- Additional duties as assigned
Experience, Skills and Competencies:
- 3+ years of experience in Sales Operations or like-minded roles while operating in high growth environments within the technology industry.
- SaaS experience strongly preferred
- Bachelor’s degree or equivalent experience
- Experience with Salesforce and CPQ including Salesforce reporting
- Advanced knowledge of sales processes and field operations
- Strong attention to detail with the ability to work in a fast-paced and changing environment while juggling multiple projects at the same time
- Excellent written and verbal communication skills
- Highly self-motivated with strong time management and organizational skills
#LI-GB1
Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.
All your information will be kept confidential according to EEO guidelines.