Sales Operations Analyst

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Travelers Haven is looking for a Sales Operations Analyst who has drive and is growth oriented, to help scale and grow our sales teams! Travelers Haven is one of the nation’s fastest growing corporate housing companies and is based in Denver, CO. We are an on-demand, full-service housing firm that manages the entire short-term housing process. We offer the industry’s lowest prices, unparalleled customer support, and a full suite of tools and features to inform and optimize every housing program. Our brand-new high-rise office has a beautiful, uninterrupted view of the Rocky Mountains and is the epitome of the "work hard, play hard" mantra. We offer paid gym membership, organic fruit delivery, paid vacation, sick days and holidays, 401k, and medical, dental, and vision insurance plans. If you want to be a part of a team that is energized, dedicated, and motivated then this is the place for you.

Summary/Objective: We are looking for a driven, growth oriented, sales operations analyst to help scale and grow our sales teams. In this role, you will be working closely with business leaders across the company to develop KPIs and build reporting on those. You will also be responsible for assisting with data-driven setting of goals. This role will require you to understand the Travelers Haven sales cycle from beginning to end, as well as the different functionalities of the sales teams. This role will have cross-departmental functionalities.

Essential Functions: Be able to pull and analyze large segments of data and extrapolate insights that can be used to drive the business forward. You will be responsible for assisting in the decision making process across the business, and thus need to be able to make informed decisions. You will also need to be comfortable presenting your findings to the Travelers Haven executive team and working closely with colleagues in other departments.

  • Outline, document, and improve sales processes from A to Z
    • Lead Generation
    • Lead follow up and contact strategy
    • Collate and sequence additional email templates
    • Existing and resuscitation account engagement
    • Find efficiencies in day-to-day operations of the sales org
  • Develop Policy Documents for sales organization
    • Rules of engagements for leads
    • Guidance for account ownership
    • Contact strategy, and Salesforce documentation
  • Reporting
    • Analyze call data for integrity, as well as effectiveness
    • Align reporting to business needs across organizations and departments
    • Identify traits and characteristics that separate strong reps from others
    • In month lead to account conversion rate by rep
    • Conversion by source
    • Build out, or takeover, existing team reports
      • Daily Scoreboard
      • Ad hoc reporting
      • Compensation and quota tracking
  • Recommendations to help scale team
    • Assist with hiring plan
    • Forecasting

Required Education & Experience:

  • Experience working with Salesforce
  • Bachelor’s degree, or relevant work experience
  • CRM (Salesforce) experience
  • Work with excel and other data manipulation tools.

What we provide:

  • Unlimited paid vacation
  • Paid holidays and sick time
  • Medical, Dental, and Vision Insurance Plans
  • 401K and Supplemental insurance plan benefits
  • Discounted Wireless Service plans
  • A healthy Work/Life Balance
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Location

We have a beautiful view of the Rocky Mountains and downtown Denver in the heart of the Cherry Creek/Glendale neighborhood close to many trendy restaurants and bars.

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