Sales Operations Analyst

| Greater Denver Area

Travelers Haven is looking for a Sales Operations Analyst who has drive and is growth oriented, to help scale and grow our sales teams! Travelers Haven is one of the nation’s fastest growing corporate housing companies and is based in Denver, CO. We are an on-demand, full-service housing firm that manages the entire short-term housing process. We offer the industry’s lowest prices, unparalleled customer support, and a full suite of tools and features to inform and optimize every housing program. Our brand-new high-rise office has a beautiful, uninterrupted view of the Rocky Mountains and is the epitome of the "work hard, play hard" mantra. We offer paid gym membership, organic fruit delivery, paid vacation, sick days and holidays, 401k, and medical, dental, and vision insurance plans. If you want to be a part of a team that is energized, dedicated, and motivated then this is the place for you.

Summary/Objective: We are looking for a driven, growth oriented, sales operations analyst to help scale and grow our sales teams. In this role, you will be working closely with business leaders across the company to develop KPIs and build reporting on those. You will also be responsible for assisting with data-driven setting of goals. This role will require you to understand the Travelers Haven sales cycle from beginning to end, as well as the different functionalities of the sales teams. This role will have cross-departmental functionalities.

Essential Functions: Be able to pull and analyze large segments of data and extrapolate insights that can be used to drive the business forward. You will be responsible for assisting in the decision making process across the business, and thus need to be able to make informed decisions. You will also need to be comfortable presenting your findings to the Travelers Haven executive team and working closely with colleagues in other departments.

  • Outline, document, and improve sales processes from A to Z
    • Lead Generation
    • Lead follow up and contact strategy
    • Collate and sequence additional email templates
    • Existing and resuscitation account engagement
    • Find efficiencies in day-to-day operations of the sales org
  • Develop Policy Documents for sales organization
    • Rules of engagements for leads
    • Guidance for account ownership
    • Contact strategy, and Salesforce documentation
  • Reporting
    • Analyze call data for integrity, as well as effectiveness
    • Align reporting to business needs across organizations and departments
    • Identify traits and characteristics that separate strong reps from others
    • In month lead to account conversion rate by rep
    • Conversion by source
    • Build out, or takeover, existing team reports
      • Daily Scoreboard
      • Ad hoc reporting
      • Compensation and quota tracking
  • Recommendations to help scale team
    • Assist with hiring plan
    • Forecasting

Required Education & Experience:

  • Experience working with Salesforce
  • Bachelor’s degree, or relevant work experience
  • CRM (Salesforce) experience
  • Work with excel and other data manipulation tools.

What we provide:

  • Unlimited paid vacation
  • Paid holidays and sick time
  • Medical, Dental, and Vision Insurance Plans
  • 401K and Supplemental insurance plan benefits
  • Discounted Wireless Service plans
  • A healthy Work/Life Balance
Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • Ruby on RailsFrameworks

Location

We have a beautiful view of the Rocky Mountains in the heart of the Cherry Creek/Glendale neighborhood close to many trendy restaurants and bars.

An Insider's view of Travelers Haven

How would you describe the company’s work-life balance?

"My work-life balance is the ability to be passionate about both work and life away from work. My purest source of passion is derived from providing for and spending time with my daughter. I am fortunate to love my work, be part of a company that values family, and find joy working with my colleagues."

Dan

VP of Strategic Relations

What projects are you most excited about?

“We’re encouraged to take on as much ownership and responsibility as we can handle, so we’re able to continuously improve and acquire new skills,” she said. “I’m currently working on a project to automate some manual processes, which should make some of my coworkers’ jobs a lot easier, and that’s the most rewarding thing to me.”

Kirstie

Software Engineer

What are some things you learned at the company?

The most impactful lesson has been time management. Sales can be overwhelming at times, so having a good system and structured schedule has proved to be extremely beneficial. Travelers Haven also allows their employees to work together to volunteer and contribute to those in need on a larger scale.

Rick

Sales Associate

How do you empower your team to be more creative?

As a leader, I want to always provide my team with clear direction but I never want to stifle creativity. So while I may tell them what I need done, I will never tell them how to do it because everyone operates differently and those different methods is what set us apart from other companies.

Arielle

Director of Operations

How do you collaborate with other teams in the company?

I could never be as efficient and effective without our team- through delegation and communication we make sure every facet of the client’s stay is as seamless as possible. Whether it’s coordinating deadlines or brainstorming on issue prevention, we’re always in constant communication.

Lana

Senior Client Account Manager

What are Travelers Haven Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 9 weeks of parental leave for the primary caretaker. Acme Co. also provides 2 weeks of leave for the secondary caretaker.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Free 24 Hour Fitness Membership for employee. Discounted membership for family members.
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Deeply discounted hotel rates. Some of the best parties you've ever been to. Regular team building events and outings. Craft brews and ciders on tap. Ping pong, arcade games, shuffle board and more. Collaborative workspaces with views of the Rockies. Free monthly massages. Paid gym membership. Employer subsidized phone plans.

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