Company Description

Conga is a fast-growing leader in the Digital Transformation category with over 11,000 customers, 750,000 users, and 1,300 five-star customer reviews. Conga’s Digital Document Transformation Suite creates outstanding ROI for our customers by automating business processes for digital data, documents, reporting, and contracts. As a top 3 global Salesforce Strategic ISV with the #1 paid application on the Salesforce AppExchange, Conga has tremendous momentum. For example, our net dollar retention and NPS scores are industry leading.

With a global team of 500 employees, an experienced senior management team, strategic investors including Insight Venture Partners and Salesforce Ventures, a global headquarters in Broomfield Colorado, and offices across the US, in London and in Sydney, Australia; Conga is poised to be one of the next great B2B SaaS success stories. 

Job Description

The Sales Operations Analyst role is responsible for reviewing and approving all sales orders that meet our internal booking and revenue recognition policies. This person will assist Sales Executives in structuring deals in our CPQ system to meet customer and company expectations while adhering to our policies. The Deal Desk Analyst will be the commercial expert partnering with Legal and Finance departments in support of the sales organization to advise them on how to win the right deal for Conga.

Responsibilities:

• Provide operational support to a 100+ person sales team
• Draft, review and provide mentorship on non-standard custom sales orders, amendments and other agreements as necessary
• Review customer signed order forms to insure they align with the opportunity information included in SFDC and make updates as necessary
• Review discount and special payment terms to insure they are in alignment with our Sales Policy and obtain appropriate approvals if necessary
• Process sales orders through to invoicing
• Assist in optimizing processes in an ever-changing environment
• High energy professional who is passionate about partnering with our sales teams to close deals
• Complete ad hoc Deal Desk projects and analysis as required
• Coordinate prioritization discussions with sales operations, channel sales and our business systems team
• Assist operations leadership with process definitions, process documentation, execution & operational issue analysis

Qualifications

Knowledge, Skills and Experience:

• 1+ year of experience with business and data analysis
• Strong attention to detail
• Prior experience working directly with Sales, Sales Operations, or Field Sales Leaders (partner or alliance experience is a plus!)
• Experience with Salesforce/ related CRM platform along with Opportunity to Order processes required
• Proven track record leading small to medium sized projects and initiatives from requirements to go-live
• Excellent written and verbal communication skills
• Highly self-motivated with strong time management and organizational skills

Additional Information

All your information will be kept confidential according to EEO guidelines.