Travelers Haven is one of the nation’s fastest growing corporate housing companies and is based in Denver, CO. We are an on-demand, full-service housing firm that manages the entire short-term housing process. We offer the industry’s lowest prices, unparalleled customer support, and a full suite of tools and features to inform and optimize every housing program. Our brand-new high-rise office has a beautiful, uninterrupted view of the Rocky Mountains and is the epitome of the "work hard, play hard" mantra. We offer paid gym membership, organic fruit delivery, paid vacation, sick days and holidays, 401k, and medical, dental, and vision insurance plans. If you want to be a part of a team that is energized, dedicated, and motivated then this is the place for you.

We are looking for a dynamic, goal driven, Sales Operations Manager to assist our team.

Job Responsibilities and Priorities

• Outline, document, and improve sales processes from A to Z
  • Lead Generation through Navigator
  • Lead follow up and contact strategy
  • Collate and sequence additional email templates
  • Existing and resuscitation account engagement

• Develop Policy Documents for sales organization
  • Rules of engagements for leads
  • Guidance for OS vs IS account ownership
  • SOP for contact strategy, SF documentation

• Reporting
  • In month lead to account conversion rate by rep
  • Lead to demo, lead to FTB
  • Conversion by source: Navigator, Web Form, Huron
  • Takeover and enhance existing team reports
    • Daily Scoreboard
      • Add teams
    • Pipeline / Resuscitation Report
    • Ad hoc reporting
    • Compensation and quota tracking

• Build out training and development program
  • Enhance current playbook with process documentation
  • Build out new hire schedules, onboarding plans
  • Facilitate training's, along with SMs and SAEs

• Systems Management
  • Ownership and distribution of Navigator licenses
  • Ownership and distribution of Join Me licences
  • Ownership of Hoopla

• Recommendations to help scale team
  • Sales enablement tools
    • Assist with onboarding
  • Lead gen effectiveness

• Build out Sales Operations org as team scales