Sales Engineer, SaaS at KPA

| Greater Boulder Area
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At KPA ( we are passionate about what we do, how we do and why we do it. Our culture is driven by the KPA core values – Excellence, Agility and Teamwork. Success will be determined by the capabilities, energy and character of the people we bring into our organization and the performance they achieve.
Come join our team of talented professionals and work with a company that appreciates and rewards people who make a difference.
KPA has an immediate opening for a competitive, “rock star” sales engineer with a desire to take on new challenges and work in a transformative environment with unlimited opportunity. As a Sales Engineer you will be responsible for working with prospective customers to fully understand their business requirements and identify how these can be met by KPA’s suite of products and services alongside the broader sales team. You will prepare and conduct product presentations and demonstrations, effectively representing the software’s capabilities and their relevance to the prospective client’s key objectives.
Due to the nature of the role, you should enjoy working in a fast-paced environment and supporting simultaneous sales campaigns as well as assist in the transition of newly won business to colleagues in client success, field consulting and support. In addition, you will offer customer feedback to KPA’s Product Management and Product Marketing teams to further enhance our product offerings.
The unique challenge of this role requires excellence in three major categories:
1. Taking the role of “Technical Hero” providing pre-sales support by proactively scoping solutions using KPA products, supplying technical answers that our sales teams rely on and ensuring the “technical close” in the sales process.
2. Being the voice from the field providing intelligence on what our clients are doing with our products to improve their business.
3. Arming the sales team with great content to sell world-class products and identify new ways to use KPA products to best deliver business solutions jointly with our clients.
This is a challenging, exciting role that will test your commercial and technical skills, strategic thinking capabilities, and ability to remain focused and follow-through on plans.

More specifically, you would:

  • Become the technical subject expert matter expert on KPA’s suite of safety and compliance products, features, functions;
  • Work closely with our mid-market customers to identify and solve their most critical business problems;
  • Support the sales team by conducting discovery calls and product demonstrations for our active deals, while being able to share that knowledge with audiences at all levels (from end-user to C-suite);
  • Educate clients and prospects on how KPA can potentially fit into their safety and compliance ecosystem and provide value;
  • Lead the creation/execution of specific demonstrations and proof of concepts;
  • Collaborate with sales team members on competitive sales strategies/tactics;
  • Assist in sales training to heighten sales team knowledge of product capabilities;
  • Provide insights into competitors, sales tactics, and sales techniques;
  • Attend conferences and tradeshows as part of the event contingent preparing and delivering presentations, product demonstrations, and fielding queries from clients and prospects;
  • Develop, or assist in the development, of technical sales materials and tools.

Required Skills & Experience

  • 3-5 years of experience in a sales engineering, solutions engineering, or technical consultant role (SaaS experience preferred);
  • A sales mindset and ability to match the KPA value proposition with a prospect’s pain;
  • Strong attention to quality of work produced, ensuring excellence and always seeking ways to improve outputs;
  • Exceptional communications and presentation skills and the ability to think quickly when responding to questions;
  • Proven ability to work independently and in a team environment; motivated by helping others and knowledge sharing within the team;
  • Proficient working with, MS Office suite including Outlook, Word, Excel and PowerPoint;
  • Demonstrated work ethic and consistent over-achievement
  • Ability to learn quickly and be a self-starter
  • Previous experience and understanding of document generation and business process automation a plus
  • Bachelor's degree or equivalent work experience; Business Administration, Marketing, Computer Science or Engineering discipline preferred

KPA is a proven SaaS technology and services partner for corporate compliance and human resource professionals seeking opportunities to raise productivity, control expense, and mitigate financial and reputational risk via business process automation, improved safety and workplace compliance, and better HR practices. With KPA’s proven portfolio of end-to-end solutions and operational best practice clients can unlock opportunities to drive down costs, mitigate risk, and enhance the employee experience at a lower cost than clients can achieve internally.
Founded in 1986, KPA is owned by Providence Equity Partners, a top-tier private-equity company, and is focused on delivering SaaS solutions to the small and mid-size business (“SMB”) markets. KPA is a major competitor in a fragmented $4B market with significant “tail wind” of 10% annual market growth.
As a growing company KPA values its employees by supporting them with a full benefits package including:
- Medical (both PPO and HSA plans available)
- Dental
- Vision
- Paid Time Off
- Holidays
- 401(k) match
- Life Insurance
- Short and long term disability insurance
-HSA matching

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Technology we use

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The Lafayette Y, a coffee shop, brewpub, a variety of restaurants and childcare facilities are all within walking distance. Free Parking!
“I’ve Never Woken up and not Wanted to Come to Work”: How KPA Keeps People Inspired Every Day

An Insider's view of KPA

What’s the vibe like in the office?

I have always loved going into the KPA HQ office. I love learning about all aspects of KPA through colleagues in other departments. With our office closed for COVID, we are still finding ways to collaborate and celebrate each other on a regular basis. It is through townhalls and virtual meetups. We need each other to get it done!


Human Resources Specialist

How do you collaborate with other teams in the company?

The SDR team is at the center of outreach and client engagement in many cases. I personally love to collaborate with all teams when asked because in the end we all have the same vision. Stepping outside that comfy little box is the only way to successfully schedule appointments, create opportunities and close deals.


Sales Development Representative

What makes someone successful on your team?

Being in a client facing role, holding a professional & positive demeanor is crucial to one’s success. The ability to empathize with varying clients’ needs & changing communication styles are also essential. Most importantly though, is relationship building. It is our job to instill trust with our clients & once this happens, the rest is simple.


Senior Implementation Manager

How do your team's ideas influence the company's direction?

The Sales Development function at KPA is a trusted and well-respected voice. The team’s feedback helps drive enhancements to our sales process as well as how we develop as a company and serve our clients better. There’s a regular feedback loop where insights and learnings from the SDR team drive real enhancements to our messaging and direction.


SDR Manager

What are KPA Perks + Benefits

KPA Benefits Overview

KPA strives to create a productive work environment by supporting employees and their families with competitive benefits.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
KPA's DEI Group helps to create an inclusive environment for our diverse workforce.
Hiring Practices that Promote Diversity
KPA is careful to source diverse candidates and interviews fairly based on skills and aptitude.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
KPA has provided a place for employees to gather online to take live yoga, stretching, and meditation classes.
Mental Health Benefits
KPA's EAP and Teledoc programs are available to all employees are easy to use resources to support and promote mental health during the pandemic.
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 2 weeks of parental leave.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Stocked Kitchen
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
KPA has provided all employees working remotely during the pandemic a stipend to set up a healthy and productive work environment.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $2000 annually for continuing education.
Online course subscriptions available
Customized development tracks
Paid industry certifications
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