Sales Enablement and Training Director at Zayo (Greater Boulder Area, CO)

| Greater Boulder Area
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Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description

The Commercial Operations group will form the backbone of the sales organization, and focus on maximizing sales rep productivity, protecting existing customers, increasing win rate, and increasing the size of the buy. The Sales Enablement and Training Lead will bring thought leadership and innovative ideas to the sales enablement program. This role will report directly to the VP of Commercial Operations and will oversee the sales team trainers and sales playbook development.

At a steady-state, the role will develop the overall sales training strategy, infrastructure and playbook, implement the training program through sales systems trainers, and track employee participation as well as program effectiveness. The role will monitor training effectiveness to further improve the training program and future training initiatives. The Sales Training and Enablement Lead will provide leadership to sales systems trainers and have accountability for developing the sales playbook to maximize their ability to support the sales organization. Additionally, to help the Commercial Operations group achieve success, the Sales Training and Enablement Lead will assist in assessing and developing employees in the Commercial Operations group.



Develops and executes the commercial training and talent strategy:

  • Establish and secure buy-in for sales enablement strategy and infrastructure

  • Design the end-to-end enablement process, develop and implement a sales playbook (sales methodology and sales plays), and other required content for the sales process

  • Coordinate across various sales functions to develop the overall sales training strategy, implement training plan through sales, and monitor participation and effectiveness (partner effectively with third party training providers as necessary)

  • Ensure delivery of specific training modules, especially for sales onboarding (sales strategy, policies, best practices, etc.), coaching to drive seller effectiveness, and new product roll-outs (in collaboration with the product management department

  • Ensure necessary technology is in place to drive scale, automation and efficiency (e.g. conversion intelligence, sales content management, sales readiness, and real-time knowledge)

  • Deploy a change management plan for launching the sales enablement strategy and playbook, and an ongoing cadence for updating and seeking feedback from stakeholders 

  • Build a reporting process to measure, manage and optimize results; incorporate effectiveness assessment into training plan refinement, iteratively increasing the value training provides to the sales organization


Enable sales systems trainers and the playbook developer:

  • Provide direction, motivation, and mentorship to sales systems trainers in the execution of the sales training strategy

  • Provide direction, motivation, and mentorship to the sales playbook developer in the creation and further refinement of the sales playbook

  • Collaborate with human resources to recruit, hire, coach, and develop employees on the newly formed Commercial Operations group


  • Education:

    • Bachelor’s degree in sales/marketing or related field, equivalent work experience, or a combination thereof

  • Experience:

    • 6+ years of experience in Sales, Marketing or Operations; experience in Telecom or related industry preferred

    • Experience in strategic, go-to-market organization

    • Demonstrated leadership experience capable of building and running effective teams

    • Experience developing and implementing sales training programs

  • Key Competencies:

    • Excellent interpersonal, analytical, written communication, and presentation skills

    • Ability to work cross-functionally across the organization, to team up and deliver value

    • Demonstrated ability to communicate and collaborate with all levels of employees, including senior management, technical staff, customers, and vendors

    • Excellent trainer with strong interpersonal, verbal, and written communication skills; capable of teaching complicated material to many different learning styles (formal and informal presentations to both technical and non-technical audiences)

    • Uses ethical principles to guide decisions and actions; demonstrates honesty and integrity in managing people and resources; and treats others with respect, fairness, and concern for their welfare

    • Base salary range: $150,000-$175,000

Benefits, Rewards & Wellness

  • Annual Incentive Plan (AIP) - Full-time Zayo employees are also eligible for discretionary AIP which is based on the performance of the Company, an employee’s business segment, and the individual employee

  • Sales Incentive Plan - Full-time Zayo sales employees are also eligible for discretionary incentive cash compensation through our Sales Incentive Plan

  • Excellent Health, Dental & Vision Insurance

  • Retirement 401(k) Savings Plan

  • Fitness membership discounts

  • Generous paid time off policy including paid parental leave

Please note, in accordance with Zayo's commitment to providing and maintaining a workplace free of recognized hazards, all U.S. and Canadian employees and any employee, vendor, customer, or visitor who enters a Zayo office or facility in the U.S. and Canada must be fully vaccinated against COVID-19 and provide proof of such vaccination. If you are hired by Zayo, you will be required to provide proof of vaccination or have a valid religious or medical reason not to be vaccinated.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM


In Colorado we have campuses in Downtown Denver and on 29th Street Mall in Boulder, where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial security to our employees and their families.

Volunteer in local community
Provides up to 16 hours a year to volunteer in the community
Partners with Nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Friends outside of work
Eat lunch together
Intracompany committees
Employee Resource Groups Mental Health & Disability Advocacy | Pride | Women's | Multicultural | Veterans | Sustainability
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups Mental Health & Disability Advocacy | Pride | Women's | Multicultural | Veterans | Sustainability
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,850 annually.
Disability Insurance
Short & Long term disability insurance are a free company provided benefit to all full time employees. They cover 60% of annual salary up to $5000/$10000 monthly maximum payout
Dental Benefits
Preventative, minor, and major dental services and treatments are covered under Zayo's plans.
Vision Benefits
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health Insurance Benefits
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life Insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Pet Insurance
Offered at a discounted rate to all Zayo employees
Wellness Programs
We offer incentives for employees to participate in many wellness activities.
Onsite Gym
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Mental Health Benefits
Retirement & Stock Options Benefits
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) Matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid Volunteer Time
We encourage our employees to give back to our communities by providing 4 hours of Volunteer Time Off per quarter.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company Outings
Game Room
Some Meals Provided
Happy Hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Parking is available at Zayo offices.
Recreational Clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness Subsidies
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Diversity Program
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning

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