Sales Director, Key Accounts

| Greater Denver Area

As a key member of our Customer Experience Team, the Sales Director, Key Accounts is responsible for selling into a select group of high-value accounts and growing the overall recurring revenue in that account base.

Position Responsibilities

  • Know IntelePeer’s product set and the competitive marketplace.
  • Establish strong relationships and understanding of the accounts assigned and proactively reach out to drive more business.
  • Development of sales pipeline within key accounts.
  • Forecast the size and timing of customer opportunities.
  • Create a key account strategy for each account to coordinate internal efforts.
  • Develop rapport with key contacts in assigned customer account base.
  • Advocate customer needs and concerns. Escalate when needed.
  • Visit customers on-site or at tradeshows on a regular basis.
  • Coordinate customer meetings both on-site and via conference call.
  • Provide presentations to customers with the support of subject matter experts.
  • Quote, negotiate contracts, and close deals.
  • Report weekly on sales pipeline progress.
  • Accurately forecast sales & revenue expectations for customer’s growth.
  • Provide quarterly business reviews to senior leadership team.
  • Evaluate monthly progress against a sales quota.
  • Meet or exceed assigned sales quota.
  • Maintain contacts, opportunities, and key info in CRM system.
  • Other duties as assigned.

 

    Requirements

    Education:

    • Bachelor’s degree in related field highly preferred

    Expertise & Experience

    • 10+ years of sales experience, with focus on upselling and cross-selling services.
    • Experience with C-level and senior level contacts within enterprise companies.
    • Strong experience preferred in the telecommunications industry with knowledge of Communications Platform as a Service (CPaaS), Unified Communications, Contact Centers, Voice Services, and Messaging.
    • Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
    • Proficient in customer relationship management (CRM) software. Salesforce preferred.
    • Superior verbal and written communication skills.
    • Willing and able to accommodate travel when needed.
    • Astute interpersonal relationship management.
    • Demonstrated ability to interact daily with customers at all organizational levels.
    • Strong work ethic and self-motivated team player.
    • Positive, professional attitude.
    • Quality- and customer-service driven to consistently delight customers.
    • Strong initiative, self-motivated, proactive, and resourceful.
    • Team player who is willing to go above and beyond to help others.
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    Technology we use

    • Engineering
      • C++Languages
      • JavascriptLanguages
      • PHPLanguages
      • PythonLanguages
      • SqlLanguages
      • jQueryLibraries
      • Twitter BootstrapLibraries
      • AngularJSFrameworks
      • DjangoFrameworks
      • ExpressFrameworks
      • FlaskFrameworks
      • Node.jsFrameworks
      • Maria DBDatabases
      • MongoDBDatabases
      • MySQLDatabases
      • RedisDatabases

    Location

    We are located in the Denver Tech Center, the city's hub of business and innovation, plus we're near public transit, I-25, and trendy restaurants.

    An Insider's view of IntelePeer

    How would you describe the company’s work-life balance?

    At IntelePeer, we have a work-hard-play-hard mentality. Our team goes above and beyond what is asked of us and we value determination. The unlimited PTO policy means that the company realizes to be successful we also need time away from work. You can make your own schedule and work from home when needed too!

    Nils

    Digital Marketing Specialist

    What's the biggest problem your team is solving?

    My team is helping companies that may not have the resources for complex development projects to take advantage of the promise of embedding communications like voice and SMS into their customer experiences, marketing efforts, and internal processes.

    Shaughnessy

    Product Manager

    How has your career grown since starting at the company?

    IntelePeer is a company that likes to promote within and encourages career growth and opportunities for all of their employees. I have been with IntelePeer for almost 6 years and I have been promoted 3 times and have worked in 2 different departments since coming onboard. The leadership team has always asked what I would like to do for my career.

    Christine

    Sr. Manager, Sales Development

    How do you empower your team to be more creative?

    We encourage employees to think outside the box, to contribute new ideas, and to take ownership of helping us meet our company objectives. It is equally important for us to reward employees who achieve big things as it is to have an environment where team members are not penalized for making mistakes when they are learning and trying something new

    Robert

    Chief Marketing Officer

    What are some things you learned at the company?

    What I've learned at IntelePeer is the value of the contributions of the singular employee. IntelePeer works by each individual considering their personal achievements at work, big or small, to contribute directly to the success of the company - and the company acknowledging and reciprocating that effort back to the employee.

    Justin

    Chief Software Architect

    What are IntelePeer Perks + Benefits

    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability Insurance
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Life Insurance
    Wellness Programs
    Retirement & Stock Options Benefits
    401(K)
    Company Equity
    Performance Bonus
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    Flexible Work Schedule
    Remote Work Program
    Family Medical Leave
    Vacation & Time Off Benefits
    Unlimited Vacation Policy
    Generous PTO
    Paid Volunteer Time
    Paid Holidays
    Paid Sick Days
    Perks & Discounts
    Casual Dress
    Commuter Benefits
    Company Outings
    Stocked Kitchen
    Some Meals Provided
    Happy Hours
    Parking
    Recreational Clubs
    Professional Development Benefits
    Job Training & Conferences
    Tuition Reimbursement
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