Sales Development Representative

| Colorado Springs
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Who we are...

Connecting people in a more meaningful way is not just what BombBomb’s software delivers - it’s what drives our teams every day. Through simple, personal video, we aim to Rehumanize communication. Our team is resourceful and intelligent. Competitive and collaborative. Fun-loving and tenacious. We’re close-knit and love adding new talent to the mix. If you are seeking a dynamic workplace and new challenges, we want to hear from you!

Who we're looking for...

The Sales Development Representative at BombBomb has the primary function of being the first to engage our lead flow for the purpose of qualifying those leads and scheduling coaching sessions for leads with the other Sales teams. They are, at many times, the first person that our leads engage with in the free trial experience and as such, will be the physical representation of BombBomb’s first impression with our future customers. SDRs help to create and sustain an amazing culture within their team, our sales floor, and BombBomb predicated on driving results and continual personal growth.

What you will do...

  • Maintain hold rates while staying in accordance with our most current rules of engagement for each new and expired lead. You will use all tools available to you to accomplish this goal, including but not limited to, our CRM, Dialer, Cadences, scripts, and metrics that predict achievement (Demo set %, Demo held %, Calls, Emails, held Rate %, Answer to set %)
  • Convert leads! Stay consistent with the use of strategies and scripts provided by Leadership to drive positive daily outcomes.
  • Log activities per day, and correctly log these activities appropriately in our CRM for tracking. Calls will consist of outreach to brand new free trials, free trials inside of the current cadence for contact, expired trials less than 30 days old, and any manually sent leads from sources outside of free trial flow.
  • Call new trials within 30 minutes! A best practice amongst our SDR team is to contact our new leads as quickly as possible. It has led to our best results and should be the prioritized touch in our cadence.
  • Gain script and cadence expertise will be a requirement of the position. SDR’s will be given scripts and cadences to follow from Leadership. An understanding of themes and the mastery of personalizing the scripts as well as an adherence to cadences provided will yield maximum results and will be a necessity for the SDR position.
  • Accurately enter, update, and maintain lead information. Keep accurate notes of conversations had with potential customers in CRM. Vet leads well and document vital information to give Sales the best opportunity to gain the business.

How you'll do it...

Embody BombBomb’s core values: Relationships, Fun, Humility, Flexibility and Service

  • Communication: Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communications, including email.
  • Industrious: Works diligently towards the pursuit of their goals and achievement of their KPI’s. Someone who is a “go getter” or a determinedly enterprising person. Proactive in fixing or searching out solutions to roadblocks in our processes and workflows.
  • Detail Oriented: Pays close consideration to details and looks to comprehend the reason “why” along with outcomes they yield. They are cognizant of their actions and their work, knowing the next step in a cadence or the next words of a script.
  • Flexibility: Cope easily with change and surprise, adapting your personal style and methods to different people, situations, or approaches.
  • Creativity/Innovation: Constantly thinking of new and innovative ways to proactively solve problems and “stucks”.
  • Coachability: Actively seek out opportunities to develop and grow in role. Takes feedback humbly and implements techniques and coaching provided by supervisors and peers.

Our ideal candidate will be or have...

  • 1+ year of sales experience
  • Immaculate attention to detail
  • Customer focused approach to communications
  • Experience with Sales CRMs, Salesforce preferred
  • Familiarity with the G Suite of products

Compensation:

The salary range for this position is $36,000 - $60,000 annually. Final compensation for this role is determined by a variety of factors, such as a candidate's relevant work experience, skills, certifications, and geographic location. The total compensation for this position is a mix of base salary and uncapped commissions earned.

Work location expectations:

Our SDR team follows a hybrid model of 3 days in the office (M / W / F) and 2 days remotely (T / Th). As such, interested candidates need to be able to meet the above schedule.

BombBomb Benefits Package Includes...

  • Excellent Medical, Dental and Vision Benefits for you and your family (2 PPO + HSA option)
  • Flexible Paid Time Off program
  • 8 paid holidays
  • 401k Plan with employer match
  • Annual Education / Development for your career growth
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PHPLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Chorus.AICRM
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration

Location

BombBomb is in the heart of downtown Colorado Springs. We are in walking distance of great food, drinks, and entertainment - with amazing views!

An Insider's view of BombBomb

What’s the vibe like in the office?

The vibe at BombBomb is high energy and fun! Since our company is growing rapidly, employees are highly motivated and driven. One of our core values is fun, and that's just what we do all day long! Whether it's through our work or a game of ping pong, the office is always full of life.

Abby

Customer Success Manager

How has your career grown since starting at the company?

My career has grown in so many ways at BombBomb. I started off on a more traditional design path but through goal setting, leadership support, and team growth I was able to pursue a career path in product design. I was recently promoted to Lead Senior Product Designer, which I would not have been able to do without the support of BombBomb.

Lisa

Lead Senior Product Designer

What are BombBomb Perks + Benefits

BombBomb Benefits Overview

BombBomb offers health / dental / vision insurance, flexible PTO and paid holidays, a 401k plan with company match, Short / Long term disability, and company paid life insurance. There are countless perks, including company sponsored lunch on BombBomb Friday, great beers on tap, professional development opportunities, and paid volunteer time.

As we've become more of a 'remote-first' team, we're pleased to announce these additional perks:
- monthly internet stipend for all employees
- one-time home office stipend
- First Fridays of every month off - to focus on our employees mental health

Culture
Volunteer in local community
BombBomb sets aside philanthropic paid time off for every employee to volunteer to support causes they are passionate about.
Partners with nonprofits
BombBomb has established partnerships with Non-profits in our local community, such as Mary's Home and Springs Rescue Mission.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Diversity
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

Fridays are the bomb at BombBomb! We enjoy lunch as a team every Friday and celebrate newcomers and people living out the core values. The winner gets two weeks in the corner (truly) Awesome Office. There is a walking/biking trail just steps away from our office and you can be IN the mountains within 15 minutes. The million dollar views of Pikes Peak keep us inspired and energized. We're always learning and growing so lunch-n-learns are common - we discuss everything from how to be an authentic leader to the magic of a true Customer Success experience and selling like a boss. Also, #HACKWEEK is legit and our developers wow us every time with their innovative creations.

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