Do you have an interest in supporting sales teams? Are you wanting to start a career in technology sales? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. Due to expansion, we are hiring several sales assistants who will help our clients through their contractual renewals.

You will provide technical assistance to internal operations and client representatives. Answer questions from clients by providing assistance in licensing information and contractual detail. You will also compile and analyze reports diagnosing entitlement errors and providing solutions.

What we’re looking for

Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

General responsibilities

Assist contract renewal representatives at our key clients with administrative tasks such as:

• Order and analyze client reports, data gathering and investigation
• Work with the internal teams to resolve contract entitlement/licensing issues
• Establish modifications to product configurations
• Ensure issues are resolved completely, accurately and in a timely manner
• Use applied knowledge of multiple software interfaces

Skills and competencies 

Must have the ability to understand detailed processes and apply this knowledge to day-to-day problem solving tasks.

• Strong relationship management– A collaborative nature and act as a sales advisor in customer queries
• Clear communicator– Clear, concise and persuasive communication style adapted for multiple audiences, plus demonstrate effective writing, presentation skills, and proactive listening skills
• Effective business management- An ability to work with internal and external stakeholders to manage expectations and support sales process.

In return, we offer you

• An excellent remuneration package
• Prestigious offices in central locations around the world
• Friendly working atmosphere
• Continuous professional development and certification programs
• A commitment to offering you career development opportunities to meet your full potential

Why Tek Experts?

We only exist to help IT companies make a difference in the world. We make sure nothing gets in the way of them doing great things. Clients stay with us because we’re a disruptive-thinking, dynamic and fast-growing business and because of the success of our people. We believe in the power of people and the quality of our teams. They’re smart, curious, client-oriented and results-driven. If this sounds like you and you want to be part of our journey, apply now.

My Career. My Future. My Tek Experts.

Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

Start fulfilling your dreams

If you think you have what it takes to make a difference and want to work for a company that can offer you unlimited potential then apply for this position now and tell us more about what you can bring to our business. You can also check out our other jobs.