Remote Technical Account Manager at Markit Digital

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As an IHS Markit Technical Account Manager you will be an expert in Knowledge Discovery software and services, with the specific goal of providing pre-sales solution expertise and business development skills to close new deals. You will be client facing. Your pre-sales expertise will be integral to close new business with focus in two primary areas; (1) solution sales support to expand and grow opportunities in the existing account base and (2) solution sales support to position and validate IHS Markit Knowledge Discovery solutions to new customers. With expansion opportunities you will work with existing customers to identify additional value opportunities to grow the business and align IHS Markit Knowledge Discovery solutions to new areas of potential business and process value. In developing new business you will be heavily focused on discovery, assessments and analysis to identify and validate solution opportunities. In all cases you will be responsible for defining and validating the appropriate solutions, as well as supporting the development of a solid business case including customer return on investment (ROI). During these strategic sales pursuits, you will be the expert who demonstrates and validates integrated IHS Markit Knowledge Discovery offerings during on-site business workshops using actual customer requirements and data. In most cases you will be working with engineering teams, engineering management and executives.
The Technical Account Manager assists Account Managers in all aspects of the solution selling process.
Sales support activities include:
  • Understanding the Knowledge Discovery needs of our customers' Engineering, Support and IT organizations
  • Positioning IHS Markit Knowledge Discovery solutions to address customer business needs
  • Partnering with Account Management to identify new prospects
  • Developing proposals tailored to specific engineering related vertical markets
  • Leading on-site customer engagements for requirements gathering, solution design and training needs
  • Supporting Account Management colleagues with technical sales enablement and on-boarding
  • Working with Product Management and Marketing to drive vertical specific messaging and campaigns
  • Monitoring industry competitors, applying competitive intelligence to sales campaigns and sharing findings internally
  • Leveraging professional solution selling methods to grow opportunities and align solutions to client business value

Specific Job Duties:
  • Provide strong solution selling support for assigned sales opportunities
  • Provide Account Management with unique insights into the business issues faced by clients
  • Understand unique needs of the IHS Markit customer base by vertical and roles within customer organizations
  • Conduct value assessments, develop partnerships and drive high-value engagements with customers
  • Demonstrate the benefits and features of IHS Markit Knowledge Discovery solutions software and services
  • Collaborate closely with Account Management and Product Management throughout the sales process
  • Develop and maintain excellent relationships with customers across multiple vertical industries

Education & Experience
  • Bachelor's degree or higher in Electrical/Computer Engineering, Software Engineering or Computer Science
  • Master's degree preferred
  • 10+ years in consultative software sales support role (ideally with knowledge discovery and PLM systems)
  • Excellent knowledge of engineering, manufacturing and support processes and software tools
  • Proven track record as a trusted advisor serving Fortune 500 accounts
  • Self-motivated with the ability to drive sales growth
  • Strong client relations and client management skills
  • Excellent presentation skills for IHS Markit internal audiences and customer audiences of varying sizes
  • Expertise with Microsoft Office products (Excel, Powerpoint and Word)
  • Demonstrated ability to work independently and as part of a team in support of strategic and large value accounts
  • Experience with engineering tools such as CAD, PLM and document systems such as Documentum, SharePoint, etc.
  • Travel: 30% to 50% for sales support activities and customer visit

What We Offer
  • Competitive base salary, bonus plans and equity.
  • A comprehensive, benefits package that includes medical, dental, vision and life insurance plans, paid time off, a generous 401k match with no vesting period, parental leave and 3 volunteering days each year. For more information on benefits, please access the benefits page on our careers site: https://careers.ihsmarkit.com/benefits.php.
  • For work locations in the state of Colorado, the anticipated minimum base salary for this role would be $91,025. Compensation will be determined by the education, experience, knowledge, and abilities of the applicant.

Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here.
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, in order to comply with applicable federal, state, and local vaccine mandates (including those in place for US federal contractors), US employees may be required to provide proof of being fully vaccinated, unless they have been approved for an accommodation due to a medical reason, a sincerely held religious belief or another legally protected reason. The company also participates in the E-Verify Program to confirm eligibility to work in the US.
For information please click on the following links:
IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency
Current Colleagues
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We may consider Upslope Brewing and OZO Coffee our external conference rooms. If food trucks are your jam we have plenty right outside our doors!

An Insider's view of Markit Digital

What’s the vibe like in the office?

Uniqueness and creativity can be seen in all areas here! We have a digital community bulletin board where you can buy, sell, or post just about anything (seriously, anything!), a company sponsored picnic that includes spirited cornhole competitions, and regular group outings like running or cycling, before, during, or after work.

Marj

Executive Director, Sales

How do you collaborate with other teams in the company?

My teammates and I come from a diverse set of backgrounds and combine our unique perspectives to provide innovative solutions to problems. As a result, our products push new boundaries and delight our clients.

Jason

Product Management Director

What are some things you learned at the company?

I’ve learned to appreciate and be intentional. My teammates are always ready to help each other find a better workflow, learn new tools, and support each other emotionally. This culture of support and collaboration inspires me to contribute by creating amazing work for our clients and being creative in connecting with colleagues intentionally.

Juwon

UI Designer

How would you describe the company’s work-life balance?

Our culture promotes hard work while also living a fulfilling life outside of the office. We all love spending time working together on challenging projects, and when the time comes to get away, the support is felt throughout the company. Whether it's an extended vacation or volunteer opportunity to give back to our community!

Corwin

Associate Creative Director, UI Design

What are Markit Digital Perks + Benefits

Markit Digital Benefits Overview

• Global paid sick leave of a minimum of 10 days*
• Global paid care leave of 10 days* each calendar year, to care for your spouse/domestic partner, child, parent or grandparent who has a serious illness or health condition.
• Global paid parental leave of 26 weeks* for all parents, regardless of gender, to be taken within the first year of welcoming a child through birth, adoption, fostering, or surrogacy. Note: if both parents work for the combined organization, both parents are eligible for this leave.
• Global paid compassion leave: You are entitled to paid compassion leave following the loss of a close relative or loved one.
• Unpaid leave of up to 8 weeks (you do not have to use any other leave before taking this leave).
• Unpaid sabbatical leave of up to 6 months to be used to educate, innovate, gain knowledge and/or pursue individual interests.
• Day off for your birthday**
• Day off for your service anniversary**
• Day off for personal wellbeing on a date that you choose

Culture
Volunteer in local community
We each get 3 days a year to volunteer and will help match you with existing opportinities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have ample opportunities to join committees! We've got guilds, a Pride committee, a crafting club, a book club, a green team, a parenting community and several more.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Restricted share unites (RSU's) may be grated recognizing performance.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Life happens and we trust our colleagues to get the work they committed to done.
Remote Work Program
COVID-19 has provided us the opportunity to quickly acclimate to working remotely and we are establishing new guidelines as we continue to learn.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
We all want the opportunity to learn and grow. You and your manager can talk about what makes sense for you and your team.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

To name a few...pet insurance, ECO pass, loaner bikes and secure bike storage, showers + locker room onsite, food trucks every day and regular visits from Sweet Cow Ice Cream.

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