Regional Sales Manager

| Greater Denver Area | Hybrid
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We are currently seeking a highly motivated sales leader for our Regional Sales Manager. This position is an integral part of our sales machine and will coach and lead a team of Account Executives in a proactive and engaged manner. Account Executives (AE's) are a specialized group of individuals focused on our commercial market and are skilled at prospecting for new opportunities, leading discovery calls, conducting online demonstrations of our products, and closing with a consultative sales solution approach.

 

Responsibilities

  • Coach, mentor and train your Account Executives in your set Sales Region
  • Coordinate weekly 1:1 meetings with your team to go over pipeline numbers to ensure each member is successful in their role
  • Assist team members on discover calls and demos and develop ongoing training where needed
  • Develop a strategic plan to source and develop business opportunities at your assigned named accounts
  • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points
  • Cultivate relationships with executive level decision-makers and strive to become a trusted advisor and a partner at your named accounts
  • Project credibility with knowledge of the customer service domain, and the potential of cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level
  • Articulate Freshworks' value proposition clearly and effectively. Understand competitive landscape
  • Quickly learn and present Freshworks products in collaboration with Pre-Sales
  • Lead customers through an end-to-end sales cycle in collaboration with Freshworks Pre-Sales and Support teams

 

Experience and Skills

  • 5+ years of quota-carrying role in SaaS industry and at least 2 years in a Managerial role
  • Experience managing the sales cycle from business champion to the C-level
  • Skilled at negotiating business terms with line-of-business, procurement teams and senior management
  • Track record of over-achieving quota in past roles
  • Experience managing and closing complex sales-cycles
  • Experience selling into accounts with a 30-60-90+ day sales cycle and ACV of $60K-100K+
  • Previous Sales Methodology training, CRM experience, and strong customer references preferred
  • Bachelor’s Degree

 

Perks & Benefits

  • Happy people culture
  • Unlimited PTO and paid holidays
  • Comprehensive health insurance benefits and 401(K)
  • Company equity
  • Performance bonus
  • Casual dress
  • Stocked kitchen with snacks and drinks including cold brew and kombucha on tap
  • Frequent team lunches
  • Regular team happy hours and fun events
  • Quarterly rewards dinners, frequent office parties, and holiday parties
  • Professional growth and career advancement
  • Diversity and inclusion programs and intracompany committees
  • Mentorship program
  • Commuter transit benefits
  • Adoption assistance

 

The Company

 Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France and Germany.  The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV, Sotheby’s and Cisco.

Freshworks’ suite of products that transform the way world class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).

 Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation.  Freshworks has raised over $250 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at: www.Freshworks.com.

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Technology we use

  • Product
  • Sales & Marketing
    • ConfluenceManagement
    • JIRAManagement
    • FreshdeskManagement
    • FreshserviceManagement
    • Freshsales CRMManagement
    • FreshmarketerManagement
    • FreshchatManagement
    • FreshcallerManagement
    • FreshsuccessManagement
    • FreshteamManagement
    • FreshconnectManagement
    • FreshreleaseManagement
    • FreshpingManagement
    • FreshstatusManagement
    • Freshsales CRMCRM
    • FreshmarketerEmail
    • FreshmarketerLead Gen

Location

1401 Lawrence St, Denver, CO 80202

An Insider's view of Freshworks

What’s the vibe like in the office?

One of the things I've loved most since starting at Freshworks is how much the team values company culture. Everyone in the office is working hard, celebrating successes, and all the while having a great time. Collaboration is also a big aspect of the sales team - everyone is quick to jump in to help!

Lauren

Enterprise Account Executive

What's the biggest problem your team is solving?

It is great being part of a team that is helping companies hit the refresh switch on business software. Freshworks is letting businesses know that their software doesn’t have to be clunky or expensive. Being able to help companies overcome these challenges is truly rewarding!

Tylor

Senior Enterprise Account Executive

What makes someone successful on your team?

You have to be a team player. We are all in each other's corners and the collaborative and interactive workspace is one that I have come to value greatly. You will be presented with ongoing opportunities to grow, learn, and step into leadership roles. The willingness to volunteer for these roles and step into new challenges is a valuable attribute.

Jenny

Solution Engineer

What is your vision for the company?

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close and keep their customers for life. We provide refreshing software that your teams will love. All our products are ready to go, easy to use, and offer great value to any type of business.

Girish

Founder & CEO

How do you collaborate with other teams in the company?

As a distributed workforce I try to include visual elements throughout my collaboration process. By sharing the "why" and vision I can more easily collate critiques and ideas. I also keep internal notes on interactions in my Evernote; being organized helps me communicate directives in a more progressive manner.

Sam

Senior Solutions Engineer

What are Freshworks Perks + Benefits

Freshworks Benefits Overview

Freshworks provides a comprehensive benefits plan, including health insurance, vision, dental, retirement, and unlimited time off (among a lot of other cool things too!)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Classpass and a fitness/reading stipend
Team workouts
Financial & Retirement
401(K)
The 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company equity
Employee stock purchase plan
Performance bonus
Freshworks has a lucrative sales commission program as well as a performance bonus for other functions, which are dependent on individual and company performance.
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Office Perks
Commuter benefits
Freshworks offers pre-tax commuter benefits for all employees.
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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