Pre-Sales Engineer - IBM

Job Description:

Field Technical Representative - IBM

Arrow is seeking a highly qualified Field Technical Representative to support our client base in the Americas region. This role will focus on demand generation, account management and relationship building activities.  Having a history of self-motivation and project completion is a must. 

What You’ll Be Doing

  • Demand Creation and Relationship Management for suppliers, Arrow inside teams, partners and customers. 
    • Execute enablement and introduction activities focused on IBM Software and IBM Cloud products.
    • Lead technical sales training for Arrow and partner sales teams around product introduction and up to date selling techniques.
    • Drive relationships at all levels in the customer environment.
    • Utilize supplier, Arrow peers and partner knowledge to grow market share and sales
  • Account Management:
    • Find and create selling opportunities through planned discovery process.
    • Demonstrate advanced proficiency in discovering and understanding customers’ business requirements and how to translate those into Arrow requirements for opportunities
    • Execute successful demand creation strategies for Arrow and our partners/customers.   
  • Relationships:
    • Build, maintain and strengthen relationships with suppliers and partners and their reps.
    • Build relationships across, and within, Sales, Marketing, Financial, Services and other teams within the greater Arrow ecosystem.
    • Attend supplier trainings and events to remain current on existing and new product knowledge and/or obtain technical certifications.
    • Maintain supplier forecast and deal tracking within Arrow sales tools.
    • Remain informed on current related technologies and competitive solutions pertaining to IBM Software and Cloud products and attend training as needed
    • Build relationships with partners and customers to ensure readiness and acceptance of technical solutions.
  • Technical and Other Duties may include:
    • Perform advisory leadership role on special teams as assigned
    • Incorporate technology and services into valued solutions that are repeatable.
    • Capable of configuring and documenting technology and services into valued solutions that are simple, repeatable, and that solve for a common customer business need.  
    • Accurately uses Sales Force and other Arrow tools to document and maintain customer and partner activities
    • Participates in Quarterly Business Review meetings and provides activity updates as appropriate.

What We Are Looking For

  • Demonstrate a trustworthy, reliable, and credible history – Clean Social Media
  • Passion for showing business and IT leaders value through solving complex business problems
  • Understands the channel and how to influence and move the selling process to completion
  • Requires 4-year degree with 5-10 years of related experience
  • Requires in-depth technical and sales knowledge and experience with IBM CloudPak Software & SaaS offerings.  IBM Cloud knowledge is also desirable. 
  • Certification(s) and Badge(s) for IBM Software products and IBM Cloud 
  • Certification(s) and experience with RedHat products
  • Complex problem-solving skills – Someone who looks at problems from a new perspective and solves new problems using existing resources.
  • Independent worker who requires minimal guidance and finds new discovery techniques to drive business outcomes.
  • Happy to teach and mentor others
  • Serves as a leader, mentor, and participant for best practices on functional teams or projects
  • Uses best practice and knowledge of internal and external resources to improve customer solutions
  • Ability to present and teach effectively in front of groups
  • Clean and credible social media presence

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Generous Paid Time Off
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Growth Opportunities
  • Short-Term/Long-Term Disability Insurance
  • And more!

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

 

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • SitecoreCMS
    • SalesforceCRM
    • Movable InkEmail
    • Oracle EloquaLead Gen

Location

Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!

Stephen

Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.

Lia

Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.

Kristen

Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.

Michelle

Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.

Taylor

Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Wide Variety of Growth Opportunities
•Casual Work Environment

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
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