Parts Technical Sales Lead

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At IHS Markit, we're changing the way the world interacts with information. Our dynamic team consists of more than 15,000 analysts, data scientists, industry experts, and software developers serving 80% of the Fortune Global 500. Our Engineering and Product Design business line is the leading provider of electronic parts information used by engineering professionals and businesses that supports part selection, electronics design, supply chain management, environmental compliance, export compliance and product life cycle workflows. To help us continue to grow our solutions, we are searching for an experienced, technical content manager and thought leader to be our Director of Parts Content and lead our parts content team.
The ideal candidate will have thought leadership experience with solutions that support electronics design and the electronics supply chain industries. You must have expert knowledge of components used in electronic circuits, deep understanding of supply chain and procurement challenges from raw materials to finished products, product life cycle issues, environmental and export compliance challenges, bill of materials analysis, and part selection. You should also have a proven track record of analyzing, commenting, and presenting your insights and analysis to the electronics design and supply chain communities using published articles, industry conference or trade show presentations, webinars, podcasts, social media, newsletters or white papers. Additionally, you will have experience working with diverse, cross-functional and distributed internal teams and customers.
As a Parts Manager, you are the expert with a deep understanding of the real value our solutions provide in practice. You consistently engage customer-facing resources with probing questions so that you can gain insights and empathize with customers. You vet and respond to ideas with urgency. You collect data from multiple areas and use that information to prioritize content roadmap choices. You will work closely with the content operations team and product management team to define development requirements and track progress closely.
Responsibilities:
  • The Parts Manager will manage a team of global parts SME's (Subject Matter Experts) who support our global sales teams.
  • Identify key needs of customers and perform the appropriate market research to identify new opportunities and obtain market validation.
  • Work closely with Sales, Subject Matter Experts (SMEs), Product Managers & Owners (PMs/POs), Solution Architects (SAs), Technical Account Managers (TAMs), and Customer Care to understand customer usage and challenges.
  • Prepare root cause analysis & lead follow-up meetings to ensure data challenges are resolved for strategic customers.
  • Leverage solution selling methods and value assessment methods to grow opportunities and align solutions to client business value
  • Apply your creativity, market insights and expertise to documenting high level requirements and overseeing the design and acceptance of solution enhancements, new features, and new markets.
  • Communicate with all stakeholders to manage expectations, coordinate solution release planning, and ensure alignment with business objectives.
  • Management of content roadmaps by identifying and prioritizing content operational goals, content growth opportunities, and new capabilities that align with business objectives and customer experience.
  • Coordinate with component manufacturers and distributors to improve our data content
  • Lead the development and execution of go-to-market strategy for new solution launches or major content enhancements. This includes collaborating with sales and marketing on pricing, positioning, and messaging.

Specific Job Duties:
  • Lead and guide a global team of technical experts through our sales transition process while maintaining high performance and business growth
  • Understand unique needs of the IHS Markit customer base by vertical and roles within customer organizations
  • Conduct value assessments, develop partnerships and drive high-value engagements with customers
  • Demonstrate the benefits and features of IHS Markit Knowledge Solutions and services
  • Collaborate closely with Account Management and Product Management throughout the sales process
  • Develop and maintain excellent relationships with customers across multiple vertical industries and cross products internally
  • Support internal training events with Account Management and Customer Care organizations
  • Travel: up to 25% for sales support activities and customer visits

Education & Experience:
  • 10+ years of domain experience in the electronics industry, design and/or supply chain
  • Bachelor's degree or higher in Engineering; mechanical, electrical, manufacturing; Master's degree preferred
  • Ability to understand, prioritize, and generalize requests from customers that ultimately can be turned into solution features that positively impact the majority of users
  • Results-oriented with a track record for exceeding expectations and delighting customers
  • Attention to detail and the ability to multi-task under pressure
  • Excellent written and oral communication skills

What We Offer:
  • Competitive base salary, bonus plans and equity.
  • A comprehensive, benefits package that includes medical, dental, vision and life insurance plans, paid time off, a generous 401k match with no vesting period, parental leave and 3 volunteering days each year. For more information on benefits, please access the benefits page on our careers site: https://careers.ihsmarkit.com/benefits.php.
  • For work locations in the state of Colorado, the anticipated minimum base salary for this role would be $105,800. Compensation will be determined by the education, experience, knowledge, and abilities of the applicant.

Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here.
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.
For information please click on the following links:
IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency
Current Colleagues
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.
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Technology we use

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Location

We may consider Upslope Brewing and OZO Coffee our external conference rooms. If food trucks are your jam we have plenty right outside our doors!

An Insider's view of IHS Markit Digital

What’s the vibe like in the office?

Uniqueness and creativity can be seen in all areas here! We have a digital community bulletin board where you can buy, sell, or post just about anything (seriously, anything!), a company sponsored picnic that includes spirited cornhole competitions, and regular group outings like running or cycling, before, during, or after work.

Marj

Executive Director, Sales

How do you collaborate with other teams in the company?

My teammates and I come from a diverse set of backgrounds and combine our unique perspectives to provide innovative solutions to problems. As a result, our products push new boundaries and delight our clients.

Jason

Product Management Director

What are some things you learned at the company?

I’ve learned to appreciate and be intentional. My teammates are always ready to help each other find a better workflow, learn new tools, and support each other emotionally. This culture of support and collaboration inspires me to contribute by creating amazing work for our clients and being creative in connecting with colleagues intentionally.

Juwon

UI Designer

How would you describe the company’s work-life balance?

Our culture promotes hard work while also living a fulfilling life outside of the office. We all love spending time working together on challenging projects, and when the time comes to get away, the support is felt throughout the company. Whether it's an extended vacation or volunteer opportunity to give back to our community!

Corwin

Associate Creative Director, UI Design

What are IHS Markit Digital Perks + Benefits

Culture
Volunteer in local community
We each get 3 days a year to volunteer and will help match you with existing opportinities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have ample opportunities to join committees! We've got guilds, a Pride committee, a crafting club, a book club, a green team, a parenting community and several more.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Restricted share unites (RSU's) may be grated recognizing performance.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Life happens and we trust our colleagues to get the work they committed to done.
Remote Work Program
COVID-19 has provided us the opportunity to quickly acclimate to working remotely and we are establishing new guidelines as we continue to learn.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
We all want the opportunity to learn and grow. You and your manager can talk about what makes sense for you and your team.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

To name a few...pet insurance, ECO pass, loaner bikes and secure bike storage, showers + locker room onsite, food trucks every day and regular visits from Sweet Cow Ice Cream.

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