IntelePeer
Centennial, CO
Remote

Partner Success Manager at IntelePeer

| Remote
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This position is remote in the Mid-Atlantic and Southeast Regions of the US. Qualified candidates must live within this region.
IntelePeer powers the new customer experience. Our Atmosphere® CPaaS enables companies to communicate better - driving more revenue, improving their customer experience, and making better business decisions - leveraging omni-channel Automation & Self-Service, AI, and Analytics, all delivered through a single easy-to-use cloud platform that works seamlessly with existing business solutions.
We provide a fast-paced, innovative, and casual environment that people love to work in, designed to broaden a candidate's professional experiences while promoting self-confidence, accomplishment, and career development.
What we're looking for
The Partner Success Manager is a key member of our national Sales Team. The PSM's core responsibility is to recruit, onboard, coach and develop assigned sales Partners (Agents, Consultants, MSPs, VARs, SIs, ISVs, etc.) that deliver IntelePeer regional bookings and revenue targets.
Duties
  • Support the success of the assigned region(s) by developing successful partnerships
  • Create Trusted Advisor relationships with principal/stakeholder contacts within assigned Partner base
  • Recruit and sign up new profile Partners within assigned region(s)
  • Develop Partner Success Plans for key partnerships inclusive of mutual commitments toward sales, revenue, marketing, and training/enablement objectives
  • Partner Training and Onboarding
  • Coordinate and deliver training and onboarding programs for Partners to ensure sales readiness for company products and processes
  • Coordinate and deliver training updates for Partners on new product offerings and related processes
  • Provide timely and consistent feedback loop to leadership on go-to-market strategy, products, and partner programs
  • Facilitate funnel development and lead generation via day-to-day activities, including regular meaningful exchanges with Partners in assigned territory
  • Champion Partner needs and coordinate with internal groups (sales engineering, product, etc.) during the onboarding and training process
  • Travel as needed to support Industry/Partner/Virtual events (Enterprise Connect, QBRs, Sales Kickoffs, etc.)
  • Accurately forecast Recruitment, Onboarding, & Development lifecycle of assigned Partners using Salesforce and other provided PRM tools
  • Provide timely, detailed and accurate reporting as requested by management to include daily/weekly updates into Salesforce dashboards
  • Strengthen relationships with Channel Influencers and Master Agent associates in region(s)
  • Leverage technology and social media tools provided by organization (including LinkedIn Navigator, SalesDirector.ai, and IntelePeer Partner Portal)
  • Other duties as assigned

Requirements
  • 2+ years' experience in channel management (channel sales, partner development, or like role)
  • 5+ years' experience in the Technology Industry (SaaS, CCaaS highly preferred)
  • Demonstrated track record of success:
  • meeting and exceeding sales and revenue growth targets
  • interacting with partners or customers at all organizational levels
  • negotiating and closing skills
  • influencing and collaborating across organizational boundaries
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook
  • Proficient in Virtual meeting tools; WebEx Meeting preferred
  • Proficient in customer relationship management (CRM) software; Salesforce preferred
  • Bachelor's degree in related field highly preferred

Competencies
  • Superior verbal and written communication skills
  • Ability to conduct compelling presentations (virtual, live, small & large groups)
  • Astute interpersonal relationship management
  • Positive, professional attitude
  • Quality- and customer-service driven to consistently delight customers
  • Strong initiative, self-motivated, proactive, and resourceful
  • Strong organizational and prioritization skills
  • Team player / good corporate citizen

This position may have access to Protected Data.
Why You'll Love It Here
  • Generous paid time off
  • Competitive medical, dental & vision coverage
  • 401K
  • Company-paid life insurance
  • Company-paid short-term and long-term disability
  • Legal coverage and other supplemental options
  • Free snacks, fun events (virtual and in-person when we can again)
  • A value-based culture where growth opportunities are endless

Compensation
  • The starting pay range for a candidate selected for this position who is based in Colorado is generally within the range of $70,000 - 80,000 for annual base salary plus $40,000 in potential commissions. Employees are eligible for additional discretionary bonuses and commissions pursuant to the Company's commission plan. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

Vaccination Requirement
  • COVID-19 Vaccination Requirement: IntelePeer requires anyone working onsite or visiting IntelePeer's offices to confirm they are fully vaccinated against COVID-19 unless a medical or religious accommodation is timely requested and approved. Please reach out if you have questions or concerns about this policy and how it may apply to your candidacy for a role with IntelePeer.

For California residents only: Please refer to the link below for IntelePeer's Applicant CCPA Privacy Notice. https://www.intelepeer.com/intelepeer-applicant-ccpa-privacy-notice-2020-05-21/
Any requests to exercise your rights as a data subject under GDPR should be submitted to [email protected] for prompt processing. Please refer to our Privacy Policy (at www.intelepeer.com/privacy/intelepeer-privacy-policy) for any questions on how IntelePeer complies with GDPR.
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Where we are

We are located in the Denver Tech Center, the city's hub of business and innovation, plus we're near public transit, I-25, and trendy restaurants.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • SalesforceLead Gen
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What are IntelePeer Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend

An Insider's view of IntelePeer

How would you describe the company’s work-life balance?

At IntelePeer, we have a work-hard-play-hard mentality. Our team goes above and beyond what is asked of us and we value determination. The unlimited PTO policy means that the company realizes to be successful we also need time away from work. You can make your own schedule and work from home when needed too!

Nils

Corporate Marketing Manager

What's the biggest problem your team is solving?

My team is helping companies that may not have the resources for complex development projects to take advantage of the promise of embedding communications like voice and SMS into their customer experiences, marketing efforts, and internal processes.

Shaughnessy

Sr. Manager, Product

How has your career grown since starting at the company?

IntelePeer is a company that likes to promote within and encourages career growth and opportunities for all of their employees. I have been with IntelePeer for almost 6 years and I have been promoted 3 times and have worked in 2 different departments since coming onboard. The leadership team has always asked what I would like to do for my career.

Christine

Sr. Manager, Sales Development

How do you empower your team to be more creative?

We encourage employees to think outside the box, to contribute new ideas, and to take ownership of helping us meet our company objectives. Recognizing our employees is integral to our continued success as a team and a business. In my specific role, I recognize employee efforts through personal and public recognition.

Donna Sue

VP of Corporate Marketing

What are some things you learned at the company?

What I've learned at IntelePeer is the value of the contributions of the singular employee. IntelePeer works by each individual considering their personal achievements at work, big or small, to contribute directly to the success of the company - and the company acknowledging and reciprocating that effort back to the employee.

Justin

Chief Software Architect

IntelePeer Careers In Denver
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