What if the solutions you sold changed the way the world communicates?
What if you had the freedom of a startup and the resources of a global enterprise?
You’d break new ground. Raise the bar for performance. And do career-defining work.
That’s exactly the kind of environment we’re building together at RingCentral.
The RingCentral Sales team does more than close deals. We build, grow and nurture relationships—from small businesses to global enterprises. We’ve become the #1 global cloud-based communications provider because we’re not just selling—we’re changing the nature of communications. That’s why RingCentral is the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $1 billion annual revenue run-rate. It’s an atmosphere of unlimited opportunity, where you’ll be supported by massive resources, unmatched training and a diverse, dynamic culture that’s built for winning, together.
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with extraordinary technology and talent, in a people-first environment built from the ground up to help you do the best work of your career.
Ready to join the most innovative Partner Program in the industry? RingCentral’s award-winning Partner Team is a collaborative, goal-oriented organization that invests heavily in its people. Third parties like IHS Markit, Frost & Sullivan, and Aragon Research consistently list RingCentral among the best unified-communications-as-service platforms on the market. All we’re missing, is you!
Job Type: Full Time Location: Denver, CO
The Partner Success Manager supports RingCentral’s hyper-growth and market-leading technology position. She/he will play a key role as she/he will directly lead strategic partners.
The ideal candidate will have expertise in developing and maintaining positive relationships with external partners and internal partners to drive toward measurable goals. Through outstanding communication skills, she/he will communicate and assist partners in implementing and understanding RingCentral process, policy, and approved operational and programmatic components. This person will also possess a solid understanding of utilizing systems and tools to build strong operational processes and efficiency for RingCentral’s strategic partners. Project management and account management are at the core of this role.Responsibilities:
Develop and expand C-level relationships with strategic partners to increase sales and market share while maintaining profitability from a sales and overall business standpoint.
Build and drive business plans to identify and qualify mutually exciting sales activities, strategies, and business opportunities.
Individual coaching, mentoring and skill development of strategic partner sales teams.
Create sales and marketing campaigns to drive lead generation strategic partners.
Analyze campaign analytics to determine programmatic success.
Create programs and drive activities to grow attention and increase awareness with strategic partner teams.
Document and capitalize on mindshare success through the use of social media.
Create and lead launch plans.
Provide day-to-day support for partners to help them sell, implement and support RingCentral’s services.
Answer questions via email and telephone.
Work with internal cross-functional teams to assist with partner implementation, support and commission issues.
Understand partner’s business and how RingCentral services can enhance their value proposition.
Coordinate training, marketing, and overall enablement programs.
Provide recommendations on marketing and enablement activities to align with company strategy and critical metric objectives.
Recommend collateral needed to enhance partner development based on conversations with customers.
Hold a regular cadence of conversations with partners to assess partner concerns and areas of opportunities.
Work cross functionally with other team members to deliver on company goals.
Drive requirements and help develop sales tools and materials for strategic partners.
Serve as internal channel advocate to ensure partner and customer satisfaction.
Participation in industry events such as trade shows and trainings.
Ability to travel
5-7 years working with IT Distribution and strategic partners required
Successful track record in growing strategic partner revenues
Ability to build relationships with and strongly influence executive level decision makers
Must be able to create and deliver strong presentations
Ability to articulate what we value at an executive level
Clear and effective communication skills, both verbal and written
Strong initiative and creativity applied through technology
Ability to excel in a team-oriented, collaborative, and fast-paced environment
Vibrant and energetic attitude, willingness to perform and get things done
BA / BS or equivalent education and proven experience
Basic understanding of brand guidelines and brand management
Excellent analytical and problem solving skills.
Strong organizational skills
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.