Partner Success Manager

| Remote
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Partner Success Manager- Remote

The Partner Success Manager is a key member of our national Sales Team. The PSM’s core responsibility is to recruit, onboard, coach and develop assigned sales Partners (Agents, Consultants, MSPs, VARs, SIs, ISVs, etc.) that deliver IntelePeer regional bookings and revenue targets.

 

REPORTS TO: Director, Partner Success

Position Responsibilities

  • Support the success of the assigned region(s) by developing successful partnerships
  • Create Trusted Advisor relationships with principal/stakeholder contacts within assigned Partner base
  • Recruit and sign up new profile Partners within assigned region(s)
  • Develop Partner Success Plans for key partnerships inclusive of mutual commitments toward sales, revenue, marketing, and training/enablement objectives
  • Partner Training and Onboarding
  • Coordinate and deliver training and onboarding programs for Partners to ensure sales readiness for company products and processes
  • Coordinate and deliver training updates for Partners on new product offerings and related processes
  • Provide timely and consistent feedback loop to leadership on go-to-market strategy, products, and partner programs
  • Facilitate funnel development and lead generation via day–to-day activities, including regular meaningful exchanges with Partners in assigned territory
  • Champion Partner needs and coordinate with internal groups (sales engineering, product, etc.) during the onboarding and training process
  • Travel as needed to support Industry/Partner/Virtual events (Enterprise Connect, QBRs, Sales Kickoffs, etc.)
  • Accurately forecast Recruitment, Onboarding, & Development lifecycle of assigned Partners using Salesforce and other provided PRM tools
  • Provide timely, detailed and accurate reporting as requested by management to include daily/weekly updates into Salesforce dashboards
  • Strengthen relationships with Channel Influencers and Master Agent associates in region(s)
  • Leverage technology and social media tools provided by organization (including LinkedIn Navigator, SalesDirector.ai, and IntelePeer Partner Portal)
  • Other duties as assigned

    Education

  • Bachelor’s degree in related field highly preferred

Expertise & Experience

  • 2+ years’ experience in channel management (channel sales, partner development, or like role)
  • 5+ years’ experience in the Technology Industry (SaaS, CCaaS highly preferred)
  • Demonstrated track record of success: meeting and exceeding sales and revenue growth targets, interacting with partners or customers at all organizational levels, negotiating and closing skills, influencing and collaborating across organizational boundaries.
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook
  • Proficient in Virtual meeting tools; WebEx Meeting preferred
  • Proficient in customer relationship management (CRM) software; Salesforce preferred

Competencies

  • Superior verbal and written communication skills
  • Ability to conduct compelling presentations (virtual, live, small & large groups)
  • Astute interpersonal relationship management
  • Positive, professional attitude
  • Quality- and customer-service driven to consistently delight customers
  • Strong initiative, self-motivated, proactive, and resourceful
  • Strong organizational and prioritization skills
  • Team player / good corporate citizen

 

This position may have access to Protected Data.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • SalesforceLead Gen

Location

We are located in the Denver Tech Center, the city's hub of business and innovation, plus we're near public transit, I-25, and trendy restaurants.

An Insider's view of IntelePeer

How would you describe the company’s work-life balance?

At IntelePeer, we have a work-hard-play-hard mentality. Our team goes above and beyond what is asked of us and we value determination. The unlimited PTO policy means that the company realizes to be successful we also need time away from work. You can make your own schedule and work from home when needed too!

Nils

Corporate Marketing Manager

What's the biggest problem your team is solving?

My team is helping companies that may not have the resources for complex development projects to take advantage of the promise of embedding communications like voice and SMS into their customer experiences, marketing efforts, and internal processes.

Shaughnessy

Sr. Manager, Product

How has your career grown since starting at the company?

IntelePeer is a company that likes to promote within and encourages career growth and opportunities for all of their employees. I have been with IntelePeer for almost 6 years and I have been promoted 3 times and have worked in 2 different departments since coming onboard. The leadership team has always asked what I would like to do for my career.

Christine

Sr. Manager, Sales Development

How do you empower your team to be more creative?

We encourage employees to think outside the box, to contribute new ideas, and to take ownership of helping us meet our company objectives. It is equally important for us to reward employees who achieve big things as it is to have an environment where team members are not penalized for making mistakes when they are learning and trying something new

Robert

Chief Marketing Officer

What are some things you learned at the company?

What I've learned at IntelePeer is the value of the contributions of the singular employee. IntelePeer works by each individual considering their personal achievements at work, big or small, to contribute directly to the success of the company - and the company acknowledging and reciprocating that effort back to the employee.

Justin

Chief Software Architect

What are IntelePeer Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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