Outbound & Sales Specialist (PT)

| Greater Denver Area
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PointsBet (ASX: PBH) is a digital sports betting and technology company, partnered with NBC Universal as the Official Sports Betting Partner of NBC Sports, dedicated to bringing the fastest betting experience in the world to sports lovers across the United States.
We are currently looking for a Outbound & Sales Specialist - Part Time to join our Denver based team. As an Outbound & Sales Specialist, you will report to Customer Service Leads and will play an integral role in supporting PointsBet's continued growth and success.
ABOUT POINTSBET
We provide an opportunity for our people - our most powerful and irreplaceable resources - to work in an environment that is rewarding, fun, challenging, and an instrument for both personal and professional growth as PointsBet continues to become a major force in the newly legalized US Sports Betting market.
PointsBet is a sports betting operator that sits in the very rare position of owning and controlling its technology end to end. Our proprietary platform and our commitment to an in-house approach powers unrivalled innovation and personalized experiences that our customers cannot get anywhere else.
Our partnerships with leading sports organizations, teams and franchises provides both our customers and team members with unique sporting experience:

  • Exclusive, Official Gaming Partner of the Denver Nuggets (NBA), Colorado Avalanche (NHL) and their home arena, Pepsi Center
  • Official Sports Gaming Partner of the Indiana Pacers (NBA)
  • Official Sports Gaming Partner of the Detroit Pistons
  • Exclusive, Official Gaming Partner of the Detroit Tigers (MLB)
  • Authorized Betting Operator of the National Basketball Association (NBA)
  • Authorized Gaming Operator of Major League Baseball (MLB)
  • Official Betting Operator of golf's PGA TOUR
  • Exclusive, Official Betting Partner of LaLiga North America
  • Exclusive, Official Partner of University of Colorado Buffaloes


As we continue to take the sports betting world by storm, we will continue to bring our proprietary and best-in-market technology, modernized and premium brand mentality, expert trading practices and proven growth marketing strategies to emerging sports betting markets.
Bet on us - there is no greater time than now to join the PointsBet family!
WHAT YOU WILL OWN

  • Achieve agreed upon sales targets and outcomes within schedule
  • Serve customers by selling products and meeting customer needs.
  • Ability to handle multiple calls, queries, and emails concurrently
  • Respond to all new tickets from Call/Email/Live-chat and Facebook/Twitter
  • Accurately track conversions and keep up to date reports
  • Consistently follow up with leads and upkeep client relationships
  • Meet company service and quality standards


SKILLS WE SEEK

  • Strong written and verbal skills
  • Strong teamwork skills
  • Strong phone support skills
  • Provide world-class, personalized customer service and build rapport/relationship across every customer touchpoint
  • Strong knowledge of a multitude of sports
  • Understanding and promoting company programs
  • Solid understanding of escalation process


WHAT WE OFFER

  • $15.00 plus commission (up to $4,000 per month)
  • Eligible for promotion to Full-Time in 3-6 months
  • Conveniently located in Downtown Denver just 3 blocks from Union Station


PointsBet requires employees in this role to be fully vaccinated against COVID-19. Employees are required to provide proof of vaccination.
PointsBet is dedicated to a culture of high performance and ensuring our employees are setup to deliver their best. We offer a fast-paced, dynamic work environment where emphasis is placed on our most important asset: our people. If you are driven and in search of a new opportunity that values people, creativity, opportunity, results, and a commitment to excellence then this is where you want to be!
PointsBet is an Equal Opportunity Employer

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Location

The 17,000 square foot PointsBet office located in the LoDo area of downtown Denver balances Scandinavian design with inspiration from the many sports that help power the PointsBet product. Our offices are conveniently located within a short walking distance from Union Station.

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