Mortgage Loan Processor at Maxwell

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At Maxwell, our mission is to build enterprise software and services that empower people to make mortgage lending simpler and more accessible. Founded in 2015, our platform has grown to facilitate billions of dollars of mortgage volume for a growing network of lenders, service providers, real estate agents, and technology partners. We help lending teams work more efficiently and close loans 45% faster than the national average. We strive to make the lenders, and their employees, the real heroes who enable homeowners to achieve the American Dream. 

Maxwell is based in beautiful Denver, Colorado and is backed by leading venture capital firms, including Techstars. Our world-class team of software experts and mortgage professionals work together and do whatever it takes to make each other successful. We’re privileged that our company has been recognized by HousingWire, Progress in Lending, MReport, and others as a leading innovator in our industry. At the end of the day, we are a company doing honest work that really matters in the real world -- one lender, one borrower, one homeowner at a time. And it works.


As Maxwell has grown, the hundreds of lenders on our platform are asking more of us. And we realize we have become more to them than just a point of sale. Therefore, we launched the Maxwell Fulfillment Platform. Powered by our technology, we offer a dedicated network of processors making it easier for lenders to deliver a flexible, efficient, and high-quality processing experience. We are rapidly expanding this Maxwell Fulfillment Platform and looking for talented and experienced Mortgage Processors to fill our remote teams.


The Mortgage Loan Processor will be responsible for gathering pertinent information (e.g., income, assets, escrow and title), running and reviewing AUS to determine additional documentation requirements and coordinating with internal and external customers to obtain documentation. The completed loan package is to be submitted to underwriting for disposition and the resulting conditions cleared. The Loan Processor may request closing documents and coordinate closing. Some specific responsibilities include:

  • Thorough review of a loan file to determine needed documentation
  • Gather required documentation from borrowers and third parties
  • Reconcile incoming documentation to input and results of automated underwriting
  • Timely follow-up with borrowers to obtain documentation
  • Coordinate with loan officers to obtain and communicate critical information
  • Coordination of all parties to a transaction
  • Completion of any duties required to complete a loan package for submission
  • Concise and accurate input of data and interface with vender software
  • Submit a complete and accurate file for underwriting
  • Timely clearing of underwriting conditions
  • Complete any remaining duties requested by management or underwriting
  • Concise and accurate data entry
  • Proactive problem solving as needed
  • Strong analytical skillsAbility to prioritize and manage multiple projects simultaneously
  • Strong written and verbal communication skills
  • Previous experience demonstrating ability to input data accurately
  • Previous experience including direct customer service required
  • Mortgage processing experience required
  • Experience utilizing Encompass is preferred
  • Experience in DU/DO and LP
  • Experience in disclosure requirements and production is required
  • Recent experience working in a broker environment is preferred
  • Additional experience in the mortgage industry is a plus
  • Work ethic focuses on quality and providing excellent customer service
  • Bachelor’s degree preferred, not required

An opportunity to be part of an agile team of thinkers and doers who are driven, collaborative, and authentic. You play a key role in shaping our incredible company and culture. Some of our benefits include:

  • Competitive pay
  • Meaningful equity as an employee at a growing, venture-backed software company. We want you to participate and make decisions as an owner with our future in mind
  • Top-tier insurance plans to select from along with a FSA and HSA where you can set aside pre-tax money for out-of-pocket medical expenses
  • Vacation time plus sick days, all 10 major holidays, and 1 floating holiday for your birthday, religious holiday, or other special day of your choice
  • Up to 2 paid days off each year to volunteer at the charity of your choice
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    Steps from 16th Street, our neighborhood is thriving with restaurants and coffee shops. Plus, just steps from Union Station, RTD rail and bus lines.

    An Insider's view of Maxwell

    What are some things you learned at the company?

    We have the chance to learn about all kinds of tech. On any given day, I might add features to our various Rails apps, update a .NET API layer to support some legacy software, or add to our component library using cutting-edge JS. Add a sprinkling of devops and some machine-learning experiments and the opportunities for growth are abundant!


    Senior Software Engineer

    What unique initiatives do you have that encourage innovation?

    Every quarter each team makes a Big Bet. The bar is high: a big investment that could fail, but if successful would be a step-function change for Maxwell. We all know we're here to innovate and own the future. So we celebrate failures along with wins. If we're not failing, we're not learning, and we're probably not winning either.


    Co-Founder & CEO

    What's something quirky about your company?

    We have a floating "Powder Ski Day" that we can use whenever we want. Got to love the company-wide appreciation for fresh powder :p


    Content Manager

    What are Maxwell Perks + Benefits

    Volunteer in local community
    Two PTO days to volunteer at a charity of your choice. Recruit other team members to join in too!
    Partners with Nonprofits
    We are partnered with New Story and dedicate a portion of our revenues to build homes for those who need them most in Haiti and El Salvador.
    Friends outside of work
    Eat lunch together
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Open office floor plan
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability Insurance
    Dental Benefits
    Maxwell offers employees multiple choices for dental/vision insurance through Aetna. Maxwell also subsidizes the cost of this insurance for employees and their spouses and/or dependents.
    Vision Benefits
    Maxwell offers employees multiple choices for dental/vision insurance through Aetna. Maxwell also subsidizes the cost of this insurance for employees and their spouses and/or dependents.
    Health Insurance Benefits
    Employees currently have a choice of four healthcare plans offered by Aetna.
    Life Insurance
    Wellness Programs
    Onsite Gym
    Retirement & Stock Options Benefits
    Company Equity
    We believe that every employee should not only be a part of building something great but be given a chance to have ownership in Maxwell. The value of shared success is very high here.
    Performance Bonus
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    We provide 16 weeks of parental leave for the primary caregiver and 4 weeks for the secondary caregiver. We also have a Return To Work Program to enable a smooth transition back to work.
    Flexible Work Schedule
    Family Medical Leave
    Return-to-work program post parental leave
    Vacation & Time Off Benefits
    Generous PTO
    Employees get over 35 paid days out of the office each year, including paid holidays, An Even Merrier Christmas (from Christmas to NYE off), Volunteer Days, a Ski Powder Day, and personal time off.
    Paid Volunteer Time
    Every year, you get two paid volunteer days, in addition to PTO, to volunteer at the charity of your choice.
    Every five years, based on your employment anniversary date, you are entitled to enjoy a one-month sabbatical, fully paid, to see the world or to change it, maybe even some of both!
    Paid Holidays
    Paid Sick Days
    On top of paid holidays and company days off, we provide 15 days per year of PTO. This can be used to be away from the office for vacation, sickness, or personal requirements.
    Perks & Discounts
    Casual Dress
    Commuter Benefits
    Maxwell offers all full-time employees based in Denver a $100 stipend for monthly parking or commuting expenses, including RTD and Uber.
    Company Outings
    We work hard and we like to have a good time together. Any given week there may be a Happy Hour, a team hike, a team ski day, etc.
    Game Room
    Bowlers of all skill levels are welcome in our bowling alley!
    Stocked Kitchen
    Pooled snack budget around the office for those who want to participate. Throw a few dollars in a hat and we stock up on a few munchies from Costco.
    Some Meals Provided
    Bagel Fridays for those who are in Denver to enjoy good food and good company!
    Happy Hours
    Professional Development Benefits
    Job Training & Conferences
    Diversity Program
    Built in Colorado recently spotlighted Maxwell for our diversity initiative. Our company-wide goal is that at least 50 percent of candidates who make it to interviews are from under-represented groups
    Lunch and learns
    Hosted on occasion by employees or guests on a variety of topics
    Cross functional training encouraged
    Promote from within
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