*This is a field based role. Must be based in the state of Arizona or Nevada for consideration*



Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and support their customers for life. Freshworks products help business support employees so they can better serve their customers. Our products are ready to go, easy to use, and offer a quick return on investment.

Your Responsibilities: 

• Generate new business opportunities to fuel our growth
• Create and prioritize strategic target account lists within a defined territory
• Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)
• Conduct high level conversations with senior executives in prospect accounts
• Evangelize Freshworks with passion and energy
• Achieve monthly quotas of closed business
• Initiate, develop and maintain executive level relationships and drive sales activities with key customers
• Understand target customers business needs, develop proposals and accurately articulate Freshworks' value proposition at the executive level
• Close complex transactions and be willing to get into the trenches with the team

Preferred Experience and Skills: 

• 5+ years outbound quota carrying sales experience
• Experience selling into the New York territory
• Proven track record of consistent quota attainment by month/quarter/year
• Team player, strong collaborator
• Consistent success with sales quota attainment
• CRM experience
• BDR/SDR prospecting experience is a plus!
• Excellent written/verbal communication skills
• Strong problem solving skills
• Motivation, drive and a self-starting attitude
• Ability to work in a fast paced, team environment
• Ability to understand customer needs and meet that need with a successful product sale
• Strong time management and organizational skills
• Bachelor's degree

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Freshworks’ suite of products transform the way world class organizations collaborate with customers and co-workers, includes Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales CRM (Intuitive fully-integrated CRM and marketing automation), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).

More than 50,000 businesses, including Discover, Honda, Hugo Boss, Klarna, Manchester United, Puma, Sotheby’s, and TaylorMade, trust Freshworks to increase their customer’s lifetime value. In addition, Freshworks has received numerous accolades, ranking #16 on the prestigious Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work list.  

Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 offices to serve our customers throughout the world. Freshworks is backed by the world's leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management.